Scott's Fort Collins Auto

Jay Dempsey

★★★★★

5 months ago

Scott’s is always helpful and great service, even for the regular cadence oil changes. Staff is friendly and professional. I love when they send texts out saying they can fit you in, as I travel and if I’m in town- I’ll bring my 2018 F-150 in. Nice drinks while you’re there, and beer koozies and lens wipes with their name on them. Drivers are timely and personable. You get a vibe that they are trustworthy. I like that.

Roman Schwab

★☆☆☆☆

a month ago

I went in for an oil leak and already knew what the problem was, it should have only been a quick 30 minute, $100 fix. My oil cooler o ring was the problem, and it took them a full day to diagnose the problem and then charged me almost $400 for the fix, with the bill saying that $300 of it was for the labor. They absolutely ripped me off, and offered to replace my license plate lights for another $100 so I went and did it myself for $8 and 5 minutes of my time in the Autozone parking lot. Would not recommend anyone take their car here unless they want to pay insane prices for a basic job.

Leila Kennedy

★★★★★

3 months ago

Scott’s always offers great customer service, and their shuttle ride is very convenient. They do a safety inspection of the vehicle whenever I bring my car in which is a good reminder to keep up on my maintenance of my car. Safety inspection offers recommended and required services so I can choose what should be done now and what can wait.

terry jones

★★★★★

5 months ago

Great experience with advisor Sam on our latest repair/service. Friendly, competent and professional. We’ve used Scott’s Automotive several times on both our Toyota Hybrid and GMC truck. We have only good things to say about prompt appointments, prompt repairs and maintenance of our family fleet. Highly recommend

Lisa Carnahan

★★★★★

3 months ago

I had the best experience with Scott’s. After the battery on my Subaru died under warranty from a dealership who couldn’t fix it for over a week, Scott’s took care of it. Special shout out to Alyssa who worked directly with the dealership to make sure my battery was replaced under warranty and communicated with me throughout the process. They sent a full report done after assessing other systems which included videos of the various tests for totally transparency. I’ll get all my Subaru’s work done at Scott's from now on.

Greg

★★★★★

Edited a month ago

I had an outstanding experience at Scott’s Auto and Tire. My service advisor, Calar, was professional, personable, and set a high standard for customer service. He is exactly the kind of "top-shelf" employee any business owner would be lucky to have. Special thanks to Jack, the technician, whose expertise handled extensive repairs with ease. His skills are truly impressive. While it was a large investment, Scott’s earned my trust through their transparency and quality of work. I’ll definitely be back!

Joshua Rives

★★★★★

a month ago

Scotts was great to keep me informed of the service being completed. They were quick with the service, cv joints, tires, fluid changes, etc. 2 weeks later I got a nail in one of the new tires and I stopped by right before they closed and they fit me in and got my tire repaired. Great customer service.

Josh Claypool

★★★★★

4 months ago

I recently had my daughter’s Jeep serviced to replace the intake manifold gaskets, and water pump at Scott’s Automotive, and the experience was outstanding from start to finish. The team was professional, honest, and incredibly thorough with their work. Sam took the time to explain what needed to be done, provided clear estimates, and kept us updated throughout the process. The repair was completed on time, the pricing was fair, and the Jeep is running great. It’s clear that Scott’s Automotive truly cares about their customers and stands behind the quality of their work. I’m grateful for the excellent service they provided and highly recommend them to anyone needing reliable, trustworthy automotive care.

David VanderVeer

★★★★★

a month ago

Once again, Scott’s Auto proved themselves to be the best repair shop in Colorado. I took them my ten year old Jaguar which was having electrical faults with the brake system. If you know, you know, this sometimes is a very ominous predicament for owners of aging European vehicles. I dreaded the expected four figure repair and weeks long wait for parts. Lo and behold, Scott’s found the problem during the diagnostic and repaired and reprogrammed my vehicle in one afternoon. Alissa was amazingly calm and informative while advising the repair. This could not have gone any better! Highly recommend.

Virgil Zoysia

★★★★★

6 months ago

That's the only photo of any relevance that I have available right now, but the car is doing great! Went there for the first time the other day after repeated recommendations from a trusted friend who's been going to Scott's for some time. Five star service, but really what stands out is they clearly have put together a solid team that takes pride in their work. Communication was thorough and clear, explained everything in terms of levels of urgency/importance and didn't push anything extra. Got a good feeling, straightforward and earnest vibes. Thank you!

Robert Salas

★☆☆☆☆

a month ago

One star is an overstatement. Be careful of this place. Took my truck to the shop in Apache Junction, AZ to have the heater fixed. Picked it up a few days later after being told it was repaired and paid my bill. Got home and it was still broken. Took it in the next day and they confirmed it was not working. They then told me after a couple of weeks of putting me off that I would need to bring it back and start a whole new ticket and deductible. Called director of operations where she made several false accusations and was ZERO customer service friendly. Not sure what's happened to this place but I think the owner Scott Milan should look into it. They also gave me an estimate of $11K+ for other work. Took it to another shop where I was told most of the work was not necessary. Saved myself over $9K by using my instincts and best judgement.

Sam

★★★★★

2 months ago

Scott's Automotive consistently delivers top-notch service. The team is professional, honest, and takes the time to explain what's going on with your vehicle without any pressure or upselling. Communication is clear and timely, and they always follow through on what they promise. You can tell they genuinely care about both the quality of their work and their customers' experience. It's refreshing to work with a shop you can truly trust. I highly recommend Scott's Automotive to anyone looking for reliable, transparent, and high-quality automotive service.

Renee Crippen

★★★★★

2 months ago

⭐ Detailed & Trust-Building I had a great experience here. They honored the price they quoted over the phone, got me scheduled the next day, and provided a thorough report on my vehicle. I really appreciated how they explained what repairs were urgent and what could wait. Honest, professional, and excellent customer service.

Eleanore Trupkiewicz

★★★★★

2 months ago

Scott's has patiently and thoughtfully provided their knowledge and expertise to me for more than a year, and I'm incredibly thankful for the work they do and the kindness they've shown. They worked with me for weeks to track down the origin of the issues my car was having last year; their shuttle service was a godsend while the vehicle was being worked on. Would highly recommend!

Dawn Kroeze

★★★★★

a month ago

Justin-Manager, and Jim at the front desk were friendly, knowledgeable, and pleasant. The technicians did a great job on their work on my vehicle. Scott's is thorough, also giving me diagnostic information for future possible needs. The waiting area is comfortable & goes the extra mile. They also serve their clients with shuttle service home if desired or needed. I'll be passing their info along to anyone needing a mechanic! ☆☆☆☆☆

Reagan June

★★★★★

a month ago

Scott's is not cheap, but they do good quality work. They repaired all of our list items in one day (I even added a few more services to be done) and even stayed later to test drive on a Friday night to get the job completely done on our work truck! Wow, impressive, i don't leave reviews, but was very impressed and appreciative of the Scott's Automotive Staff! Thanks all.

Chuck Owens

★★★★★

a month ago

My son lives in Ft Collins and I live in Georgia. He was in need of some major repairs on his truck. I researched and found Scotts and then had a nice talk with Sam, the service advisor. They had his truck towed to the shop, analyzed the situation and send me their recommendations. We discussed in detail and with in 2 days the truck was running and performing better than it has in years. Sam took the reins and communicated with both me and my son all along the way. I was happy that I found someone that I could trust from the other side of the country. I would rate more than 5 stars for their work. Thanks Sam and the entire staff at Scotts !