Serrano's Tire & Auto Repair

kevin kelly

★★★★★

2 years ago

This place is off the charts. Honest, hard working folks, who get you in and out while performing at a top notch level. Truly the hidden gem in the auto industry.highly recommend and would give 10 stars if I could.

Justin Ortiz

★☆☆☆☆

3 years ago

When i got my tire changed they broke my valve and charged me $25 to replace it even though it wasnt broken before i went to get my tire changed. Every other tire shop i have been to has changed the valves along with the tires and not charged for it. I have had the valve changed before and it costs max $15. RIP OFF TIRE SHOP!!! DO NOT GOM

Michael Gomez

★★★★★

Edited 5 years ago

It's always been good here at this auto repair shop! I'm looking at other reviews but I have a feeling they're just being prejudice about our young mechanics. That's not cool. I've known em the longest and they get the job done faster than my older counter parts. You're tripping if you think they're messing up.

Daisy Huerta

★★★★★

5 years ago

My family and I been coming for some years now. And every time we go, we a smarts have a wonderful experiences. Jorge always make sure we are well taken care of. He's done breaks, tires and also repairing engines problems to changing oil etc. And not once had problems. If something isn't working properly He makes sure it gets done whether is him personally or his employees. At a Reasonable price and great hours definitely worth coming here.

Joselin Hernandez

★☆☆☆☆

a year ago

Very dismissive to women. Couldn’t patch my tire and wouldn’t put it back for me to park on the road and wait for AAA. Charged me $20 to change my spare, wouldn’t even help get the spare tire out of the trunk. The guy that changed it stuck the bill right in his wallet.

ALMA MARTINEZ

★★★★★

3 years ago

Jorge is amazing! HE is punctual honest and compassionate. We have been coming here for years and he knows what he's doing for sure ! I'd recommend him over and over again ! Came here for the oil changes, transmission oil change and some sensors on the dashboard and he took care of it for a reasonable price .

John Spotts III

★★★★☆

a year ago

I feel like I caught the gringo tax because $65 for an oil change is a little steep but they were fast and I didn't need an appointment so I guess I can't complain too much

romero uno

★★★★★

a year ago

they always get me right before any big road trip. always take care of me and my tires that I run to the ground. they do oil changes too for a great price compared to others in the area. very knowledgeable and I've learned a lot about cars just from talking to them 🫡

laura mohn

★★★★★

7 months ago

Great experience. Had a nail in my tire, they immediately patched it and checked all of my tires air pressure. I was in and out in 15min and it was only $25. 10/10

Mitchell Stallard

★★★★★

5 months ago

As others mentioned, getting a tire fixed here was quick, fair and efficient. Eddie had me in and out within 20 minutes.

matt schodorf

★★★★★

6 months ago

These guys are the best. Super fairly priced and nice people to boot. We take all of our cars there, and have for years.

Jon Bozak

★★★★★

7 months ago

Two punctured tires over the past 5 years and both times, most recently today, they plugged the hole and got me back on the road in 10 minutes. First puncture fix last the life of those tires, so solid work.

Leticia White

★★★★★

7 months ago

Helped me with my flat tire and patched it within 10mins. Amazing price compared to Dons auto repair! They try charging me 50 to 80 to patch but this spot Serranos auto repair helped me for 25 bucks. They also checked all my tires too. Amazing customer service

Helen Bashoura

★★★★★

6 months ago

We called at 1pm on a Sunday to get our tire with a screw in it patched. Tony answered the phone and said he’ll take care of it. We were in and out of the shop by 1:25pm. Real nice guys. Would recommend

Grace Pickleshine

★★★★★

6 months ago

Eddie and the team at Serrano’s were very informative, fair, and quick. Got a flat on my Tesla, tread was worn down three layers down. I got my car towed to the shop, eddie came up to the tow truck and remembered talking to me on the phone. That was reassurance that eddie was keeping me in mind. Anyways, I spent about 20 minutes at the shop waiting for two new tires. The price was more than half what Tesla was going to charge me to fix the tires.

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★☆☆☆☆

6 months ago

I normally don’t take time to write reviews, but this one matters. My mother recently went to this shop to get a quote for repairs on my car. She swore this place was honest, and I feel guilty that she even had to step in for me because I’ve been so busy working. Out of respect for her, I looked closely at what they told her. The car only needs a fender, a headlight, and a steering column switch replaced. I already had the parts myself. They quoted my mother over $600 in labor only. For reference, I personally pulled these same parts from a wrecking yard in about 20 minutes. The work is straightforward, not some major teardown. What bothers me most isn’t just the price it’s the way they took advantage of someone older, assuming she wouldn’t know the difference. That’s not honesty, that’s exploitation. My mother thought it was fair because they told her it was “difficult.” Says who? Knowledge shouldn’t be used as a weapon against customers. This review isn’t just about my experience it’s about awareness. If you value real honesty, empathy, and fair treatment, think twice before trusting this place with your hard earned money.

Tamara

★★★★★

2 months ago

After leaving Pep Boys in Pasadena, where they told me to go to a place in Highland Park to just repair a tire, I ended up at Serrano's! Amazing service amazing price amazing people! He repaired my tire within 15 minutes and it only cost $30!