Reviews
Di Ginorio
Carlos
He did an extraordinary job. Good communication and clear in every sense of the word. Kind, above all, with a lot of respect.
★★★★★ 3 days ago
Sam M
Keshawn is a delight to work with. My previous salesman (and everyone else for that matter) no longer works here and I am so pleased with how easy Keshawn made my Lease to Buy transition so smooth. He is extremely personable and not pushy. He truly listens to what the customer wants while providing valuable insight to your investment. Franklin ( Finance) was also extremely easy to work with and was transparent through the whole process explaining things that may not come across clear with all the contractual jargon. Shaker’s has a whole new staff and they’re all rockstars from the service department (love those video updates of service done on your vehicle) to sales and finance….Happy to keep driving from Danbury up to Watertown knowing I’ll get top notch service!
★★★★★ 4 days ago
Zachary Quindazzi
Rude and use outdated bait and switch business tactics. Don’t honor their own promotions that they email customers
★☆☆☆☆ 5 days ago
Valery Pagan-Sostre
Great service!!! With Keshawn’s help and expertise we were able to find the right car!!! Thanks again!!!
★★★★★ 6 days ago
Jesrael Robles
Everyone was great Franklin and Keshawn where great in helping me find the perfect Car for me and my family
★★★★★ a week ago
Vincent Balon
Keshawn was great. Very professional and made the experience a lot smoother.
★★★★★ a week ago
Carissa Novotny
We recently worked with Jordan to purchase our new vehicle. He was awesome from the beginning to the end. He made the purchase so smooth. We would definitely work with him again in the future and also recommend him to anyone looking for a great experience.
★★★★★ a week ago
Leo
Keyshawn was very professional and would definitely recommend this dealership!
★★★★★ a week ago
G L
Excellent and pleasant experience with Carlos and Ray! They were extremely professional and genuinely nice to work with. Would highly recommend them and the dealership.
★★★★★ 2 weeks ago
Renee Nearing
Although, I did not buy my jeep from them. I have been bringing it down for service since last March, for the same lights to continue to come back on over and over again. The first and second time I felt they rushed, the third and last time they had my jeep for 3 weeks. Never called for updates, left me on hold for 15-20 minutes until I would hang up and call back. The service manager Chris is rude and condescending, my last interaction with him after calling to voice my concerns as to why it is still not fixed but, I keep paying for a service not properly being provided he chuckled before responding to me, and advised I call stelantis. As a young female that relies on her car to safely get to work and back. I do not feel comfortable or safe bringing my jeep here for repairs ever again.
★☆☆☆☆ 2 weeks ago
Shannon Coyle
Thank you so much to Nick in the sales department!! He did an exceptional job in helping me purchase my new car from start to finish. He was extremely responsive throughout the process, even as I was buying from out of state. He went over and above in personally cleaning my wheels and should be commended!
★★★★★ 4 weeks ago
Mike Paciello
Everyone did a great job, sales, finance. The only area we werent thrilled about was the detailing could have been better. 4 stars instead of 5
★★★★☆ a month ago
Lauren Rogers
Meghan was great! Made the buying process very smooth. Very patient, friendly and knowledgeable. A pleasure to work with!
★★★★★ a month ago
Amy Hubbard
★★★★★ a month ago
Milton Joyner
Meghan did a great job, the whole team made the process very easy. Best car buying process I’ve ever had
★★★★★ a month ago
Omar Tenrero
Had an amazing experience purchasing my Dodge Durango. Carlos Velez was a wonderful sales rep and went above and beyond to make our experience the best.
★★★★★ a month ago