About Business
Simon's Auto Services brings expert Car Repair solutions to the local community in Cleveland Heights, OH, Cleveland. From Auto repair shop, Air conditioning repair service, Auto glass shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Cleveland Heights, OH appreciate their attention to detail, leading to a consistent 4.8/5 rating from 450 reviewers. By focusing on the specific requirements of the Cleveland Heights, OH area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Cleveland Heights, OH and beyond.
Google Reviews
Corinne Pavella
★★★★★
2 months ago
I have to say, this was the best experience I’ve ever had with a mechanic shop. Prior to my current vehicle I typically only had leases which meant I had them serviced at the dealership. However, trusting my community, I went to Simon. And it was the best decision. The pricing is fair. The people are so kind and wonderful. The work is done expertly. My car sounded like a freight train when I brought it in, and I drove away several hours later in complete silence. The service is great as are the people. If you need a mechanic, or even an oil change, this is the place. I would not want to go anywhere else. They are great at explaining what the issues are with your car, the work they plan on doing, and explaining why that work needs to be done. They are transparent. They are honest. This is a good place.
Calandra
★★★★★
2 months ago
Staff was extremely friendly. I do not have good memory on how to keep maintenance of a car so I came for a diagnostic visit to pinpoint all of the issues of my vehicle. The gentleman was able to tell me everything wrong and then some, and which mechanical issues are higher priority to be fixed. Prices are very reasonable if you want things fixed to perfection. My first visit and now I will save up the money needed to support this great business into saving my vehicle 🙏🙏
Katherine Jayne
★★★★★
3 months ago
I’ve used Simon’s twice now and have been very impressed with both experiences. The first time I had a minor accident and they were able to quickly get my suspension fixed. The second time was routine maintenance and my vehicle was done in one day. They are up front about cost and are very honest. I would highly recommend their services.
Alisa B
★★★★★
a month ago
This was the best car service I have received in a very long time. Rich and Jim were very helpful in allowed for a smooth transition from getting my car to the shop, keeping me informed of the maintenance needed and when I should expect to receive my car back. They even got me back on the road sooner than I expected. They have fair pricing and top notch customer service.
Linda Coulter
★★★★★
2 months ago
Extremely satisfied with Simon’s. I called and was able to get my family’s 2 Toyota Priuses in for service within 2 days. Simon’s diagnosed the issues and fixed the problems on the same day the cars were brought in. Simon’s staff listened to our concerns and didn’t try to pressure us into extra work. I highly recommend Simon’s!
rennyrunner
★★★★★
2 months ago
Simon’s did a great job with our car! My husband and I have been bringing our car here for years and we have never had a bad experience. They have always been upfront about what needs done and have always had great communication. Their prices are fair and their work has always been timely.
Jasmine Bibb
★★★★★
3 months ago
Great experience! Loved receiving my estimate electronically with options and the ability to approve repairs remotely. For a busy individual like myself, the feature was awesome. When I arrived to pick up my car I was met with warmth, that was nice. My family and I will be back for future repairs!
Dale Winsberg
★★★★★
a month ago
I’ve been a customer at Simon’s Auto for close to 30 years. I have always been pleased with the service, cost and turnaround time. They are excellent mechanics and honest. I can always rely on Rich and Simon’s advice. Highly recommend!!
Kevin Basile
★★★★★
2 months ago
I've used Simon's for over 15 years. From major issues to oil changes, I trust them. When it's time to purchase a used car, I bring it to them to inspect. Communication, knowledge, effort, and honesty, are all words that describe the team as a whole at Simon's. Glad I found them.
David Vanleer
★★★★★
a month ago
I have been going to Simon's for a long time. I have been very satisfied with services and costs. It's a family run auto service. Very top notch and reliable.
Dana Bjorklund
★★★★★
2 months ago
They did work on two Toyota Priuses very efficiently. One was a minor repair and they didn’t turn it into something major. Staff were nice, prices okay (especially considering they didn’t add extra work and it was done right the first time), and cars are running great.
Michael Novak
★★★★★
10 months ago
Simon and his staff did another excellent job on my car. They always seem to get parts - for a 1977 Fiat no less. They explained what was needed and why, and then continued to communicate with me on the progress. Since I’ve owned this car Simon is the only one that has worked on it - and always will
Ika Hsiao
★
☆☆☆☆
Edited 4 months ago
I came to fix the part of my inner bumper. They said they could not check it at the same day. They then scheduled me the following week on Tue. Which was fine. The reception said dropping my car in the morning without telling me the time frame. I dropped my car at 11:30 because I finally got a ride home. And then they said I came late so they cannot look at my car until next day… Update: After I posted this review, the shop called me. On the call, I was told the delay was not their fault because “everyone knows” to drop off early in the morning, and I was offered a Thursday appointment if I would take down my review. I declined because my feedback reflects my actual experience. Overall, the scheduling communication felt unclear and the service rigid. I hope the shop improves how they communicate drop-off expectations with customers.
Gloria Brown Woodford
★★★★★
7 months ago
I am very pleased with work done by Simon's Auto. Had an airbag warning light that stayed on. Simon's tech diagnosed, ordered, and replaced the part in two days. The price was reasonable for the work. I've been taking my car to Simon's for the past two years. Was previously driving to Mentor. Who knew we had great auto technicians so close to home. Thanks Simon.
Gregory York
★★★★★
7 months ago
Simon’s provides excellent service at a reasonable cost. My wife and I have been taking our cars there for years. Rich and Jim provide great guidance about repairs and maintenance. They will tell you what is needed, and what is not. The mechanics are excellent. Simon, the owner, is actively engaged in the business. They treat their customers with dignity and respect. They go out of their way to help. They earn the loyalty of their customers every day.
Jennifer Lloyd Moore
★★★★★
4 months ago
I was able to come in for an emergency tire replacement. They were very accommodating with my schedule. Although it was a very busy day they took care of me without me having to be tied up waiting around all day.
Hannah Stein
★★★★★
Edited 2 weeks ago
Loved the real time updates, pictures of work needed and problems found. I didn’t feel pressured to pay for future problems unless needed. Great guys, fast services. Thanks Jim and Rich!
Edgar Rincon
★★★★★
a month ago
Service was fast even the diagnostic test find a lot of issues and they have to order parts. Was amazing. Staff as always be kind and professional
Dylan Paduano
★★★★★
5 months ago
Simon’s auto is a great auto shop! Good prices! The owners are honest and genuinely great people. They will take good care of you and make sure you car is taken car of properly
Bruce Berger
★★★★★
5 months ago
This was my first time using Simon’s auto repair. A friend recommended them for brake work. Rich was thorough in explaining what was found and his recommendation was based on establishing a long-term relationship.
