Smart Auto

Courtney Ballard

★★★★★

5 months ago

Bought this van at smart auto! We love it,have been so many car places with such a HIGH down payment and monthly payments! But smart auto is great low down payments and monthly payments! They have full warranty and the people will explain and answer any questions you have! I highly recommend them to anyone! There cars are nice,clean can’t beat it! Go to smart auto 😀😁🚗🚘🚙

Harley Crawford

★★★★★

a month ago

I had a great experience with Smart Auto! He communicated very well before I was able to make it there while at work up until I got there! He explained everything and then let me test drive the car, and it was amazing!! On top of that, my credit score isn’t great but they still gave me a chance and they’re also gonna help me build my credit back up! Thank you all so much!

Joshua Neumann

★★★★★

4 months ago

Shelly was very helpful and friendly. She did her best and got me into the car I wanted. I recommend Shelly and Smart Auto for your used car needs.

Bryson Miller

★★★★★

a month ago

Was very nice working with Shelly, made it as quick and easy as you could ask for! Got me in a nice Hyundai

Sallie Hall

★★★★★

a month ago

I went to Smart Auto in Johnson City Tennessee yesterday to purchase a car. And Tyler was my person there. And he helped me get into the car that I wanted. He was very helpful very knowledgeable and the whole experience was very pleasant. This was my second time purchasing a car from smart auto. I recommend Smart Auto and the whole staff there especially Tyler. I look forward to my continued relationship with Smart Auto and my continued relationship with Tyler as my salesperson . I have no complaints about Smart Auto in Johnson City I have only praise and appreciation.Thank you Tyler Bachman for helping me get into the car that I truly wanted:-)

Herbert Crawford

★★★★★

6 months ago

Shelly was super helpful and kept us updated with new vehicles that came in that meet our wants and needs. It was a smooth and quick experience. Would and will be recommending smart auto to everyone. Will definitely be getting our next vehicle from them.

Bethany Mcclellan

★★★★★

2 months ago

I had an excellent experience working with Tyler! They were incredibly personable and made the entire car-buying process enjoyable and stress-free. Communication was clear and consistent from start to finish — every question I had was answered promptly and thoroughly.They helped me secure a low down payment and very reasonable monthly payments, which fit perfectly within my budget. On top of that, the warranty and maintenance plan that came with the car give me great peace of mind. I highly recommend Tyler to anyone looking for an honest, helpful, and knowledgeable car salesperson.

Moxie

★★★★★

a month ago

I feel blessed that I got Shelly she was amazing I even cried. After having a XB a mechanic to a really horrible by here pay here place And, I know not having the best established Credit I was very weary and a bit paranoid trying to get a new car this time but Smart Auto they were amazing out of all the places I had went to. They were just the most reasonable and have the best inventory granted this is my first time I’ve had the car one day, but I feel incredibly blessed and grateful to have Had Shelly today.

Regal Thomas

★★★★★

2 months ago

Shelly was great with getting things started with paperwork before we even came in to see the vehicle. Everyone was friendly and we brought home the car we went in for, in the price range we asked for, with the down payment we had initially said we had. No hassle or frustration. Definitely the easiest dealership experience I’ve had!

Joshua Murphy

★★★★★

4 months ago

Was in a need for a second car for family reasons and work travel after being jerked around by a few other local places I reached out to these guys. I had 4 test drives from vehicles I liked and settled on a beautiful 2019 Kia forta. If you need a ride and want a company that will work with you to get you in a good dependable ride go see Tyler and tell them Joshua murphy sent ya

Harley Nickles

★★★★★

4 months ago

Tyler was amazing, he is very friendly and very professional. I told him what I was trying to work around as far as down payments and prices and he helped me do just that. Definitely left satisfied With my purchase.

Liz Mcmenamin

★★★★★

2 months ago

Shelly was the easiest/ nicest person to work with! She stayed consistent within the few weeks we spoke and I couldn’t thank her enough. 10/10 recommend smart auto! Ask for Shelly Fair!

Austin Carson

★★★★★

2 months ago

HIGHLY RECOMMEND!!!! Went in Today looking for a new vehicle, you’d think buying a car is super stressful. With Tyler it was the easiest most stress free process. Thank you again for all your help!!!

Jess

★★★★★

a month ago

Honestly you never expect much when you deal with a dealership. Smart Auto (and Shelly specifically) far exceeded my expectations. She was quick and knowledgeable. I was (literally) in the door, test drove, and signed my contract in less than 30 minutes. HIGHLY RECOMMEND!

Sharon Hammen

★★★★★

6 months ago

My husband and I travel the country and we fell up on hard times. We fell behind our car payment with our jeep and it was unfortunately repossessed when we were up in Minneapolis. For the past 2 1/2 months we have been scrambling and trying to figure out a solution. Our Uber driver recommended Tyler and the great team at Smart auto. We have had so many different companies and Car places give us crazy quotes of upwards of over $4000 on a $9000 vehicle. Yesterday, my husband and I walked in with my cousin and we were greeted by Tyler. His southern drawl and his welcoming smile was a breath of fresh air. I was super nervous and super apprehensive, but the minute he began speaking all that fell to the wayside. I brought in a paystub Proof of residence and my license. Within 30 minutes I was approved for a $16,000 SUV with only 1500 down and my payments are extremely manageable. My favorite part about working with smart auto is the fact that they will actually report to your credit company and help get you back on your feet credit wise. I strongly recommend them. A great team and now we have a reliable vehicle to get our beautiful family across country and continue my journey as a Histology technician. Thanks again y’all!

Lexi King

★★★★★

3 months ago

Tyler is the best salesman! He made sure the cars was heated up before we test drove because we came on a cold cold day, he also had our car running that we got so when we got in to leave it was warm, he put our tag on for us! He was quick and very nice to work with! Great customer service! I'll definitely be back if we need to because if him!! That man deserves a raise lol

KHADIJA CLARK

★★★★★

3 months ago

My husband and I recently purchased a car with the help of Shelly!! (Who was an absolute GEM!!) and the entire experience was outstanding. From the moment we arrived, she was welcoming, professional, and genuinely interested in finding the perfect vehicle for my needs. She took the time to answer all my questions patiently, explained every detail clearly, and never once made me feel pressured.