About Business
Smart Auto brings expert Car Repair solutions to the local community in Johnson City, TN, Johnson City. From Auto repair shop, Auto body shop, Used car dealer to complex Car Repair projects, they maintain high standards of service quality. Local residents in Johnson City, TN appreciate their attention to detail, leading to a consistent 4.6/5 rating from 1392 reviewers. By focusing on the specific requirements of the Johnson City, TN area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Johnson City, TN and beyond.
Google Reviews
KHADIJA CLARK

★★★★★
3 months ago
My husband and I recently purchased a car with the help of Shelly!! (Who was an absolute GEM!!) and the entire experience was outstanding. From the moment we arrived, she was welcoming, professional, and genuinely interested in finding the perfect vehicle for my needs. She took the time to answer all my questions patiently, explained every detail clearly, and never once made me feel pressured.
Lexi King

★★★★★
3 months ago
Tyler is the best salesman! He made sure the cars was heated up before we test drove because we came on a cold cold day, he also had our car running that we got so when we got in to leave it was warm, he put our tag on for us! He was quick and very nice to work with! Great customer service! I'll definitely be back if we need to because if him!! That man deserves a raise lol
Jess

★★★★★
a month ago
Honestly you never expect much when you deal with a dealership. Smart Auto (and Shelly specifically) far exceeded my expectations. She was quick and knowledgeable. I was (literally) in the door, test drove, and signed my contract in less than 30 minutes. HIGHLY RECOMMEND!
Austin Carson

★★★★★
2 months ago
HIGHLY RECOMMEND!!!! Went in Today looking for a new vehicle, you’d think buying a car is super stressful. With Tyler it was the easiest most stress free process. Thank you again for all your help!!!
Liz Mcmenamin

★★★★★
2 months ago
Shelly was the easiest/ nicest person to work with! She stayed consistent within the few weeks we spoke and I couldn’t thank her enough. 10/10 recommend smart auto! Ask for Shelly Fair!
Harley Nickles

★★★★★
4 months ago
Tyler was amazing, he is very friendly and very professional. I told him what I was trying to work around as far as down payments and prices and he helped me do just that. Definitely left satisfied With my purchase.
Joshua Murphy

★★★★★
4 months ago
Was in a need for a second car for family reasons and work travel after being jerked around by a few other local places I reached out to these guys. I had 4 test drives from vehicles I liked and settled on a beautiful 2019 Kia forta. If you need a ride and want a company that will work with you to get you in a good dependable ride go see Tyler and tell them Joshua murphy sent ya
Regal Thomas

★★★★★
2 months ago
Shelly was great with getting things started with paperwork before we even came in to see the vehicle. Everyone was friendly and we brought home the car we went in for, in the price range we asked for, with the down payment we had initially said we had. No hassle or frustration. Definitely the easiest dealership experience I’ve had!
Moxie

★★★★★
a month ago
I feel blessed that I got Shelly she was amazing I even cried. After having a XB a mechanic to a really horrible by here pay here place And, I know not having the best established Credit I was very weary and a bit paranoid trying to get a new car this time but Smart Auto they were amazing out of all the places I had went to. They were just the most reasonable and have the best inventory granted this is my first time I’ve had the car one day, but I feel incredibly blessed and grateful to have Had Shelly today.
Bethany Mcclellan

★★★★★
2 months ago
I had an excellent experience working with Tyler! They were incredibly personable and made the entire car-buying process enjoyable and stress-free. Communication was clear and consistent from start to finish — every question I had was answered promptly and thoroughly.They helped me secure a low down payment and very reasonable monthly payments, which fit perfectly within my budget. On top of that, the warranty and maintenance plan that came with the car give me great peace of mind. I highly recommend Tyler to anyone looking for an honest, helpful, and knowledgeable car salesperson.
Herbert Crawford

★★★★★
6 months ago
Shelly was super helpful and kept us updated with new vehicles that came in that meet our wants and needs. It was a smooth and quick experience. Would and will be recommending smart auto to everyone. Will definitely be getting our next vehicle from them.
Sallie Hall

★★★★★
a month ago
I went to Smart Auto in Johnson City Tennessee yesterday to purchase a car. And Tyler was my person there. And he helped me get into the car that I wanted. He was very helpful very knowledgeable and the whole experience was very pleasant. This was my second time purchasing a car from smart auto. I recommend Smart Auto and the whole staff there especially Tyler. I look forward to my continued relationship with Smart Auto and my continued relationship with Tyler as my salesperson . I have no complaints about Smart Auto in Johnson City I have only praise and appreciation.Thank you Tyler Bachman for helping me get into the car that I truly wanted:-)
Bryson Miller

★★★★★
a month ago
Was very nice working with Shelly, made it as quick and easy as you could ask for! Got me in a nice Hyundai
Joshua Neumann

★★★★★
4 months ago
Shelly was very helpful and friendly. She did her best and got me into the car I wanted. I recommend Shelly and Smart Auto for your used car needs.
Harley Crawford

★★★★★
a month ago
I had a great experience with Smart Auto! He communicated very well before I was able to make it there while at work up until I got there! He explained everything and then let me test drive the car, and it was amazing!! On top of that, my credit score isn’t great but they still gave me a chance and they’re also gonna help me build my credit back up! Thank you all so much!
Courtney Ballard

★★★★★
5 months ago
Bought this van at smart auto! We love it,have been so many car places with such a HIGH down payment and monthly payments! But smart auto is great low down payments and monthly payments! They have full warranty and the people will explain and answer any questions you have! I highly recommend them to anyone! There cars are nice,clean can’t beat it! Go to smart auto 😀😁🚗🚘🚙
Summer Blair

★★★★★
4 months ago
Shelly, I just wanted to take a moment to thank you for everything you did for me and my husband at Smart Auto. You were so kind, patient, and truly helpful throughout the whole process. Because of you, we were able to get our Jeep, and we’re so grateful. You’re such a wonderful lady, and we really appreciate the care and support you gave us. Thank you for making the experience smooth and enjoyable!
Grace Templin

★★★★★
2 months ago
Just finished purchasing my new vehicle from SmartAuto after an accident totaled my first one, and I couldn’t be more grateful. The entire team at SmartAuto Johnson City—from the sales team to the mechanics—truly cares. They never rushed me into a decision and worked with me to find the perfect fit for my needs. I highly, highly recommend this business to anyone looking for a vehicle.
Charlie

★★★★★
a month ago
SmartAuto was a great place. Shelly was amazing and made us feel welcomed. She took time with us and got us into the car we wanted. If you need a car ask for Shelly. Didn't get a picture until we got home