About Business
Residents of Olympia, WA, Olympia have long trusted South Bay Automotive LLC for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 89 reviews. Throughout Olympia, and particularly in Olympia, WA, South Bay Automotive LLC is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact South Bay Automotive LLC for any Car Repair inquiries or to schedule a visit to their Olympia, WA facility.
Google Reviews
JimorMichelle Anderson
★★★★★
4 years ago
I can only share my experiences. Have been going to South Bay Automotive for several years, mostly for maintenance work. I like the fact that if I have a question I can talk directly to the mechanic - unlike the glitzy dealerships. If you are looking for the in-house coffee, donuts and vending machines you should search elsewhere. What I like best is their work ethic and lack of soft sell. "Oh, and did you know the cabin air filter needs to be changed for an extra $50.00?" - Not likely something you will hear from Frank and the crew. - Are they perfect people? No. But I trust them to get me down the road in my vehicle.
Tom Clough
★★★★★
4 years ago
Hard to find a shop that does great work at competitive prices. These guys are awesome! Had a new motor put in our old van, not a task I'd want to have anything yo do with, South Bay did it with a smile! Thanks guys! My old van is new again, with a 3yr warranty!
Paul Warren
★★★★★
5 years ago
My family have been bringing our vehicles to Frank's shop since we moved to this area in 2008. Always takes great care of our vehicles and we've not had to return a vehicle after repairs for the same issue or anything new possibly caused by the shop. Not EVER! They do have a a fee for estimation, however I'd rather pay for the estimate, knowing I'm going to get great service and not a shop who's always looking for a way to make more money. My car was brought in the other day and I was told there was a week wait till he could look at it, however they were actually able to get it in much earlier than that. And I'm so grateful they did! And they got back to me ASAP! Thank you Frank @ company! 💚💙
cstoker247
★★★★★
7 years ago
Just like everyone else has said, Frank is a straight-forward experienced mechanic and business owner. He knows how to find reliable parts and get repairs done the right way for a good cost. He'll calmly explain how he did his work, and what it all means. Love the customer service.
KAELEE D.
★★★★★
4 years ago
Just found this place a couple of weeks ago. I made an appointment to get timing belt replaced. Honda wanted $2000, Midas wanted $1,200 and South Bay Automotive charged me $900. I had to wait two weeks for my appointment, but it was well worth the wait. They gave me a ride home while they had my car, which took most of the day. The business seems to be family owned, everyone was super friendly, and they did a great job at a great price. I've found my new auto shop!
Moss Family
★★★★★
2 years ago
Dropped my Kia off at 8:00 am and it was done before noon. Break pads, oil change, and a check engine light. Both my husband and I are very pleased with the work, price, and service! We will definitely be back! Thanks Frank!
Julie Grimes
★
☆☆☆☆
a year ago
Terrible communication! Dropped our truck off for a week to allow them to look into an issue and work on it. By the end of the week hadn’t heard anything back from them. We called them and were told someone would call us back to update us. Didn’t hear anything a day later so we called them back. They wanted to reschedule another time a month later to do the work. We found out they had known all week what the issue was but had done nothing to reach out to us sooner. We have limited time to get it fixed and would have appreciated them telling us sooner so we’d have the time to figure out our options.
Linda Becker
★★★★★
a year ago
We have been using South Bay Automotive for over 20 years. We are very satisfied with the work they do and prices they charge. Frank and his staff do a great job.
Andi Clarke
★★★★★
2 years ago
Southbay Automotive is 100% reliable, honest and exceptional in their service and work. Over the years we’ve brought our different vehicles here and Frank May and his team has maintained or identified issues that needed repair. Even people we’ve referred have thanked us for the referral.
Alesha Perkins
★★★★★
3 years ago
We have taken all of our cars to SBA for close to thirty years. My three kids do as well. It is a wonderful family owned business run with an integrity and honesty that is becoming rare today. They are true professionals. Customer service is responsive, kind, and quick. I know I'm always being told the the truth and the charges fair. Highly recommend them!!
Marshall Atwood
★★★★★
2 years ago
This place is great. I have been taking my vans there for several years. I never feel like I am being over-charged or that they do shoddy or unnecessary work. Frank patiently listens to my amateur explanations of what I think is wrong with my vehicle, and when he's done working on it, he explains what the problem ACTUALLY was. Everyone at this shop is professional and courteous.
Terrence Renwick
★★★★★
a year ago
Been a customer for the last 4 years and will not go any where else. It's hard to find local mechanics that are honest and offer excellent work for an affordable price. If you have trust issues with mechanics working on your vehicle give these guys a shot and let this local business turn your opinion around. Thank you SBA
Carmen Lane
★★★★★
3 years ago
We have been bringing our vehicles to South Bay Automotive for quite some time now. I love that this is a family run business. Frank and his daughter and crew are awesome to work with. They do excellent work. Fair prices. Responsive. And they treat us well. As far as we are concerned, he has our business for as long as we have cars. Highly recommend.
Tell Clevenger
★★★★★
2 years ago
By far the BEST shop around!!! Been using them for a long time, (15 plus years) and will never stop!!! I was a tow truck driver for almost 7 years, I've been to almost every shop in Thurston, Pierce , and Lewis counties, and I still will recommend them over anyone else and still do. Frank and his team are amazing mechanics and even better people!!! Don't ever hesitate to trust south bay auto!!!! Your a fool if you do.
A Huffman
★★★★★
4 months ago
I love this place ❤️ They do great work for the best price, and they're super friendly 👍
Paul Brice
★
☆☆☆☆
9 months ago
Took my car in to get regular maintenance done, fluids, etc. Part of the maintenance was a coolant flush. Picked up car and after a few miles the check engine light came on. The error code corresponded with my coolant system. Took it back to Frank and he did a back flush on the heater coil. Engine light still came on. Frank said he would research it and call me. That was 7 months ago and still no call. I took it to the dealer, they replaced the heater coil which fixed the problem but cost me $3000. South Bay Automotive is a total rip off. Can't even do a coolant flush correctly.
MARCELLA BROUWER
★★★★★
2 months ago
Frank was a great guy to have work on my Ford Bronco. Thank you for your service.
Jim Steik
★★★★★
2 months ago
Frank is the best!! Staff is super friendly! Great service! I think I can give Butch a run for his money now that my truck is fixed!
Brian Ekdahl
★★★★★
5 months ago
outstanding work on are security Vec's and Hot Rods over 5 star service
Amanda Roteman
★★★★★
5 months ago
They did a great job when I took my 2016 Jeep Cherokee in for a 100,000 mile tune up. The prices were reasonable and they did not try to sell me on stuff I didn't need. I dropped my car off in the morning and was able to pick it up by lunch time! Will definitely recommend to others!
