South Green Automotive

Libby Forsyth

★★★★★

3 years ago

When my car broke down on the highway, I never expected it to lead to a surprisingly delightful automotive repair experience. Not only did Jorge get me fixed up and back on the road quick, he walked me through the details, educating me every step of the way. And, from the first phone call to settling the bill, Jennifer was reassuring, helpful, and downright fun. Seriously considering making the trek from NYC to Hartford for all my car needs from now on. If you’re looking for an auto repair shop, do yourself a favor and go see Jorge now!

Lee Jong Hyun

★★★★★

9 months ago

I go here for my regular oil change. Jorge, the manager, is nice, honest, and reliable.

Sit Stay Train & Play

★★★★★

8 months ago

Alan was very helpful and walked around the lot with me on a 90 degree day answering all of my questions and being very patient with me. His prices can't be beat.

Nancy Nelson

★★★★★

a year ago

I have used South Green Automotive for different issues with my vehicle and no matter how small the problem, your treated the same no matter what. They call you by name, are up front with their pricing and honestly make you feel like family. Thank you guys, you made my day

margarita martinez

★★★★★

3 years ago

I can't say enough good about Gorge, Jamie and South Green Automotive. The challenge with any mechanic is finding someone trustworthy who offers quality work at a reasonable price. George made sure. I was comfortable with the charge and Jaime came out to show us the work he was doing to the car. I would recommend both for any job big or small. Being a Woman.I've always felt in good hands. 5 stars all the way.... Thank you both.

Bobby Maye

★★★★★

2 years ago

South green auto is where you should take your car if you want an honest, straightforward experience. These guys are great. Specifically James. He took me into the garage and showed me exactly what was wrong with my car. He explained what he would need to do to fix it. Then he worked with my warranty company, and ended up having all my repairs covered by them. This is the only place I’ll bring my car from now on, 10/10 experience

Jake Zetoff

★★★★★

7 months ago

Austin is the best tech! Great service and pretty fair pricing.

Jessenia Gonzalez

★★★☆☆

Edited a year ago

The work was fine, workers were nice enough. Took off two stars as I had a Groupon to cover my full synthetic oil change service and was charged an additional $15 for “extra oil” and sales tax. The tax whatever I guess even though no business has ever charged me sales tax on top of the Groupon that I already paid sales tax on. But I’ve gotten my oil changed in this vehicle multiple times with multiple different businesses and two of them through Groupon, and no one ever charged me an additional fee for extra oil before. Also waited over an hour for a simple oil change despite having an appointment at 8am when they opened because they didn’t make sure they had all the materials they needed prior to my appointment and had to go get them apparently. Update since the owner responded months later?: Hi so if that’s the case I think it would be good practice to increase the price to an amount you can afford to offer to your customers rather than surprise them with an additional charge on the day of service. It’s a bit strange to expect people to read through fine print on something as simple as a oil change or haircut coupon. I believe that’s likely why despite years of using Groupon for different services in various industries you are the first business to ever charge me separately for anything at the time of services rendered. Because it looks bad from a consumer standpoint and is frankly just bad business. Also I like how you just completely disregarded the part where it somehow took an hour to complete an oil change. I wasn’t expecting 10 min, I know it’s not valvoline. But I have changed oil before and it absolutely does not take more than 30 min, and that’s if you’re dragging your feet. You should take walk ins if having an appointment doesn’t guarantee timely service. Or you should make customers aware that their service may for some otherworldly reason take double the amount of time it would take any average functional person to complete.

Jelani Burrell

★★★★★

2 years ago

Amazing Service, Amazing Results As someone who's been shafted (that's a pun) by mechanics before, I appreciate the straightforward and fair pricing and treatment exhibited by both James & George. They were friendly, personable, and James took the time to keep me updated on what needed to be done every step of the way. I'm comfortable trusting you guys with all my future vehicles. I've already recommended you lot to my neighbor. I can't wait to do business in the future!

Chastity

★★★★★

a year ago

First time customer came in for an oil change. I used a Groupon and made a same day appointment. I was able to be seen within a few hours of calling. I was in and out relatively quickly. I had a question about my engine light being on and needing it checked at a future date. Jorge I believe, came out and explained the future procedure, what it would entail- and the next steps towards my emission check. During the oil change- he did a complimentary quick systems check and narrowed down my emissions issuee. The receptionist was also very patient, kind and knowledgeable. The parking is a bit tight but the overall experience was smooth, personalized- and well worth it. I appreciate the people who made time to see me today and to give me knowledge and encouragement with my vehicle that needs work. God bless you- and keep being amazing!

Nate D

★★★★★

2 years ago

They were able to get me in for an oil change on the same day. I’m sure I just was at the right place at the right time. But it speaks volumes as to how quickly they’re try to get you in. The service was way quicker than “Valvoline Drive Up”. The customer service was top notch. Everyone was cheerful and made me feel they were happy I was there. They communicated clearly, concisely, and were detail oriented. The waiting room and single person restroom were both so clean, quiet, warm, and showed pride and respect in what they’re doing for their customers. I was impressed and I think you will be as well

ashlee sanchez

★☆☆☆☆

a year ago

I used to go here regularly for an oil change but the lady at the front desk is rude. I noticed she chooses who to be polite and charming with, usually white people. She’ll provide them with great customer service then has switched up her demeanor with me several times. I refuse to take it personal, but this kind of behavior is not okay. And I’m not supporting this business again.

Ed Sutton

★★★★★

3 months ago

As a long time customer of South Green Automotive I continue to be impressed with their service, honesty and quality of work. The entire team is excellent!

Arslan Tanveer

★☆☆☆☆

2 months ago

I would recommend taking your business elsewhere. The woman at the counter has a very rude and unprofessional attitude. I noticed from other reviews that many customers have had the same experience, yet it doesn’t seem like management has addressed the issue. If she is the owner, that makes it even more disappointing. Customer service matters, and unfortunately this place falls short.

Jermaine Aiken

★★★★★

a month ago

They were very professional, very detailed oriented, The service was top-notch. Gotta be one of the best mechanic shops in Hartford.

Frazier Maloney

★☆☆☆☆

2 months ago

Brought the car to the shop 3 times for the same issue. They tried two different parts to fix it two different times the 3rd time the car stopped running. Bring it to the dealer to find out they installed non oem parts resulting in total failure of the fuel system. Took over 2,000$ and will not admit fault.

Jason F

★★★★★

a month ago

South Green is a well-oiled machine. Excellent customer service and turn-around times. They've also demonstrated solid negotiating skills dealing with warranties. I look forward to having them perform the more extensive B service on my Mercedes SL this year. Cheers to Jen, James, and owner.