Southern Tire & Auto Centers

Ralph Jacobs

★★★★★

3 years ago

The customer service is awesome. The staff is professional and knowledgeable. This is the only tire place in the DMV area I will use. I have purchased tires for cars, pickup trucks, medium duty trucks and lawn mowers. If the tires weren't in stock the turn around was short. They also have decent coffee.

susan stiles

★☆☆☆☆

2 years ago

I have never had a problem with this place in the past, had my oil change & rotate tire on 1/4 and it only took them 30 minutes. A few days after this, my car stalled and showed a low pressure oil. check engine came on. Called this location, old washington road. Did not appreciate how they treated me. Told them of the issue, they asked if I checked the oil, me... yes but you all just changed it a couple of days ago. Was not sure what to expect. they put me on hold for a long time, I eventually hung up & went to the location on St. patricks drive.. When I arrived there, told them of my situation.. they kept insisting that I need to do a diagostic on it. Again me " your company changed my oil, why do I need to pay for anything" finally a male worker took the car and found out that there was a hose removed or fell off. It was replaced. I was relieved. A few days after this, I am sitting in my running car and again, this time my has a sign of low oil pressure. I called go to the one on Old Washington road, they check and state that the oil is fine but recommended me to do a diagnostic. I said no, there is no reason for me to pay for a diagnostic when i have never had this problem in this past with them changing my oil but felt, when I presented these issues, first thing they say, do a diagnostic so they can take my money for an issue they caused. Recently took it to Mienike and was informed that the oil pressure is fine, had enough oil and the reason why I kept getting these codes, first was because whoever did change my oil, knocked off some hose which caused my car to stall. second, kept showing code of low oil pressure is because the person that fixed the hose issue did not clear the code. ( can't complain much about this since it was him that found the cause of my car to stall,,, I have never felt this way about this place until now.... they were too quickly want to charge me to do a diagnostic but will not take ownership of what they did. the store on old Washington road,,, never again will I go there again....

James Armel Realtor

★★★★★

3 years ago

I had a great experience with southern tire and have been back a few times. Reasonable prices and great customer service. The latest trip was actually for my riding lawnmower tire. I tried buying at other stores and online but I couldn’t find the right size and rim. They did have to order the tire but I dropped the tire and rim off on Tuesday afternoon and had it back Wednesday afternoon.

Lydia Barbour

★★★★★

8 years ago

After having such a positive experience on our first visit, we took both cars in to replace all tires and to do some work recommended by a dealer. They recommended an alternative which made even more sense and did all the work while we waited. Both cars are riding much more smoothly! The staff is very knowledgeable and helpful. A great experience. We will definitely be back!

Nita G.

★☆☆☆☆

a year ago

So I went here to get one new tire because my tire was flat. They called and asked so I want all new tires because they were all dry rotted andy rim is bent but not bad. I said I will get 2 new ones for now. Then 2 weeks later my same one tire went flat again! I went back to them and they said I need to buy another tire because I didn't get the warranty. I could see if the tire has a whole in it from where the part of it drives on the road. But the tire had a crack on the inside of the tire. Which seems like they sold me back a dry rotted tire! I would never go back here again.

Kenny Kitchings

★☆☆☆☆

10 months ago

called the spot this morning. if this is a wheel and tire place why do you not know your measurements. yall dont do hubrings and whomever I spoke to was rude and hung up on me. REMEMBER the VW CC this morning 5/9/25. you all need classes on wheels I'll be more then happy to help. Listen before you respond in the wheel game.

Clarence Pierce III

★★☆☆☆

4 years ago

I have used them once before and I was pleased with their service at first. Following that, I recently made an appointment on my day off to receive routine maintenance on my vehicle at very specific time due to my busy schedule and life. They were not prepared to hold my reservation or keep their word for my appointment time. After 45 minutes I asked approximately when my vehicle would be serviced and they said it would “be a few more minutes” and that the service would take over half an hour which didn’t work with my tightly scheduled day. The inconvenience that this poses to my next week is incredibly irritating and currently far overshadows my previous good experience that I have had on my only other time here. One of the biggest reasons for customer dissatisfaction is unrealized expectations. My expectations of them keeping my appointment was definitely not realized in this instance. Very frustrating. If you’re calling to make an appointment and you value your own time, insist that they have your appointment time ready and avoid this headache I currently have.

Elizabeth Collins

★★★★★

a year ago

While on vacation, we needed to get tires for our car. We called around and no one had them in or could get them while we were in town. Southern Tires not only found the tires, but also was able to install them for us the next day. Their staff was professional and friendly. The waiting room and shop were clean and tidy. Highly recommend.

Steve Dodson

★★★★★

4 months ago

Stopped by in my work van, had a leaking valve stem, they had me back on the road in minutes, kept me from being late to my next job.

Stryon Obermuller

★☆☆☆☆

Edited 6 years ago

Do not go here!!!! They are dishonest and unprofessional. I came here to change my oil for my new car and they broke the oil pan, and refused to take responsibility for it. I had to get my car towed from their premises and purchase a new oil pan out of pocket. They displayed very poor customer service, have dishonest business practices and I would not advise anyone to go here.

Priscilla Robinson

★★★★★

a year ago

I had a great experience with Southern Tire and Auto on Old Washington Rd. I have never let anyone touch my car but the Dealership. I moved to Charles County recently and I told Mark that they had to take care of my baby (car). Mark kept me up to date on the status of my car. The customer service is excellent and the shop is very clean. This will be my go to place for sure.

goddess shehrizah

★★★★★

a year ago

I just want to pay accolades to Southern Tire & Auto. It's been a long time since I had my oil changed but I had about 3000 miles left. I work from home. So the lady said the mechanics said my oil was still good. I had them check my belts, they were good and got a tire rotation. I wasn't charged anything. They didn't try to sell me services I didn't ask for or need. That is great customer service and builds trust. They will fix all my cars going forward. Thank you ST&A Center.

Trumal A

★★★★★

7 months ago

Top-Tier Service and Honesty Southern Tire and Auto Centers has given me the best experience I’ve ever had at any auto shop. As someone who works on their own car, I can say these guys know what they’re doing. I’ve had two sets of custom or aftermarket rims installed here over the past few years, and both times they handled them with care and got everything mounted quickly. When I needed an alignment with my second set, they sent me to their St. Patrick’s Dr. location because the machine there grabs the tires instead of the rims just to protect my wheels. That level of honesty is rare. Highly recommend!

delano bagley

★☆☆☆☆

3 months ago

Good for tire prices only. All other service had to bring vehicle back several times for missing parts. Also price check quotes. Was quoted $2,800 for a repair that I got done elsewhere for $1358.00

Ronnie Ross

★★★☆☆

a month ago

Amazing customer service “IF” you get the female working the desk. However the men! Just hang up and call back. Horrible attitudes and lazy.

Heather Foster

★☆☆☆☆

2 months ago

I purchased a used wheel off of eBay to replace the bent wheel on my truck. I ask them to verify that the driver rear wheel is in fact the bent one because it had been a few months since a different shop told me about the bent wheel. I also asked them to make sure that the new (used) wheel is not bent. Which it says on the shop invoice "has used wheel in bed. Make sure not bent." They pulled my truck into the shop. I figured it would be at most 30 minutes for one wheel. It took around an hour and 10 minutes!! Well they finally told me my truck was done. It was then that she informed me that the used wheel is also slightly bent just not as bad as the one that was on my truck. Wow.. So not only did they not let me know beforehand that the used wheel was also bent before they did the mount and balance. But they replaced a bent wheel with a bent wheel!?!?! Make it make sense. I was charged $40 for the service that of which I would have never had done if they would have let me know it was bent. And I'm still not sure what took so long for a single wheel.

Andres Torres

★★★★☆

a month ago

I gave them 4 stars only because the place is tight for a tractor trailer. I came in the night before due to a major winter storm approaching 2/2026. No cars in lot so I was able to swing in and flip around to line up with their dock. If you come in the morning the cars will make it hard to maneuver and you may have to back in from road with a 53’. Smaller trucks like freight companies might be able to flip in the yard. Other than that nice people to attend you and get you unloaded.