About Business
State Line Nissan brings expert Car Repair solutions to the local community in Kansas City, MO, Overland Park. From Auto repair shop, Auto body parts supplier, Auto parts store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Kansas City, MO appreciate their attention to detail, leading to a consistent 4.4/5 rating from 1448 reviewers. By focusing on the specific requirements of the Kansas City, MO area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Kansas City, MO and beyond.
Google Reviews
John Steib
★
☆☆☆☆
Edited 2 months ago
Took my 2023 Pathfinder for service to change the oil and filter and check a problem with the navigation system. The navigation system shuts down randomly and often does not come on when the car started for 15 or 20 minutes. They said they couldn’t find anything wrong with it and told me to bring it back if the problem got worse. They did not do any diagnostics to check it. Since then it has been down every day for several hours at a time. No radio. No navigation. No backup cameras. Follow up… I took the car back when the problem got worse. They kept the car 3 days and said it was fixed. Told me I had a bad usb connection on my phone that was causing the problem. Said if I plugged my phone back in and the problem returned the next repair would be my expense. On the way home the problem was still there. I took the car to Elevated Nissan in Merriam and they found the problem (a loose wire behind the fuse box).
TAAJE
★
☆☆☆☆
4 months ago
My parents recently had a very disappointing experience at Nissan on State Line. Everything started off great — they came in with a pre-approval and worked with Gretchen, who was kind and helpful. The process seemed smooth, and they were even able to take the car home that same day. A couple of weeks later, they found out that a full loan application was never actually completed. The dealership had given them the car based only on the pre-approval, and then later told them they needed to return it. What made things worse was that someone in the finance department mentioned reporting the car stolen — even though the dealership had all of my parents’ information and clear communication with them the entire time. It felt as though Nissan’s mistake was being turned around and blamed on my parents, as if they had done something wrong when they were simply following the process they were given. This situation caused a lot of stress and confusion for my parents. They understand that mistakes can happen, but the lack of communication, accountability, and professionalism made things much harder than necessary. I truly hope management reviews this situation carefully and ensures other customers don’t have to go through something similar.
Tyler Files
★★★★★
a month ago
Alexandria was amazing to work with ! Hands down the best sales person you have . I’ll be referring your dealership to all of my family and friends . I’ll be sure to make sure they lookout for Alexandria upon arrival . 5 stars across the board . Thank you Alexandria 🫡
Ben Albury
★★★★★
3 weeks ago
Awesome dealership! Mike T was so helpful and Jeremy the manager gave us an awesome trade-in deal. Would highly recommend!
Jarrod Chrisman
★★★★★
6 months ago
I worked with Rob Fells to find myself a new car. He was outstanding and did an amazing job helping me find a car that I really enjoy. He was able to get me practically a new car for a great price that no other deal could’ve beat. It also came with warranties and coverage for multiple years and tens of thousand of miles. I would highly recommend going to State Line Nissan to get a new car and would recommend working with Rob if he is available.
Noah Carr
★
☆☆☆☆
4 months ago
Jeff in the parts area let’s just say if you have blue eyes blonde hair. You will get serviced a lot faster with better deals. He’ll dig deep for that good deal. Don’t be brown skinned. Quick serve with a no deals just simple prices. Brain the manager will make it seem as if it’s not like that at all
Robert Mintz
★
☆☆☆☆
3 months ago
I purchased a certified used 2023 Rogue in August from State Line Nissan. I regret it having to deal with them anymore. Nobody bothered to check the seat heater switch at purchase because it was August! They tell me now it’s over $800 plus tax. The car was only 1 1/2 years old, purchased “Certified Used” and a couple months after I purchased I have an $800 repair item that they won’t stand behind. I’ve had other equally frustrating issues with them. They seem to try to take advantage of their customers like me. I don’t care for the way they treat their customers.
Valencia Roberts
★★★★★
4 months ago
“I had a great car-buying experience. Gretchen was very professional and provided excellent customer service. She took the time to show my husband and me all the features of our new 2026 Nissan Murano. We really appreciated her knowledge and friendly approach.” Respectful, Donald and Valencia Roberts
Jim Payne
★★★★★
Edited 8 months ago
Mike Tolbert in the sales department for State Line Nissan helps make purchasing a vehicle painless and even pleasant. I have purchased two vehicles through him and plan to purchase my third one from him when that time comes. Mike politely asks the right questions to make sure that you are purchasing the car you want, rather than the car a dealership wants to sell you. He will work at your pace and will very patiently go over different types of payment plans to make sure that you know your options and are comfortable with the one you ultimately select. He responds very quickly to phone calls and text messages and will work around your schedule for any in-person appointments. He will help arrange delivery for your vehicle if needed. He will give you a great trade-in value for your used car. I've had very positive experiences in general at State Line Nissan and people like Mike are a big part of that. Edit: Jeremy in the sales department at State Line Nissan will also make it an absolute breeze to get your title transfer paperwork completed if you are utilizing a trade-in to purchase a vehicle. Everyone I've had the opportunity to interact with thus far in the sales department is a class act and just genuinely friendly and helpful.
Mackenzie VanMetre
★★★★★
2 months ago
Mike Tolbert was fabulous to work with in purchasing a new car for our growing family. He was knowledgeable, professional, kind and honest throughout the process. He went above and beyond to make sure we didn't spend a ton of time signing papers when we were ready to purchase and made sure we felt good about using all of the features of the vehicle. We would definitely recommend State Line Nissan and Mike specifically.
Shari Huckins
★★★★★
3 months ago
I have left an unfavorable review in the past. But it was resolved professionally and to my satisfaction. But my current experience so far with a tranny issue with my 2015 Altima has been extremely satisfactory. I feel that Frank is going above and beyond being my advocate with my Service Warranty Adjustor. It is nice to know someone is on your side in a situation you feel is out of your control and you know very little about. Thank you Frank and Merry Christmas.
Natasha Edwards
★★★★★
2 months ago
Ziad was great from start to finish. I originally came in just to look for a future purchase, and he showed me a few options with no pressure at all. His down-to-earth approach and honesty really stood out. I told him my situation, he worked the numbers, and we landed a deal that made sense. No fluff, just real help and real options. He truly went above and beyond to make sure I was taken care of. Highly recommend asking for Ziad at Nissan!
Rosa Dunnivan
★★★★★
3 months ago
I purchased a used car from Rob, and the experience was great! They got me what I wanted. If you’re looking for a car, I highly recommend them.
Mo
★★★★★
3 months ago
Grateful for Incredible Service at Stateline Nissan I went through a very stressful major transmission failure issue for my Nissan Sentra, and the team at Stateline Nissan truly came through for me. Special mention for Tim Jones, the Service Manager, showed compassion, genuine care, took the time to explain everything clearly, and helped me make a wise decision without any pressure. Huge thanks as well to Joseph Eberly and Nick Edgell for accurately diagnosing and identifying the problem and getting my car fixed quickly thereafter. Having my car repaired within just a couple of days after the decision of transmission replacement ,gave me real peace of mind. I’m extremely thankful for the honesty, compassion, and professionalism of this team. Highly recommend Stateline Nissan.
Moressa Echols
★★★★★
4 months ago
My experience was nothing short of amazing. I had the pleasure of working with Dale and when i say an angel in disguise....Hands down the absolute BEST! He was genuine and patient. Not pushy like many other salesman ive dealt with in the past. He truly went to bat for me and i am beyond grateful. I honestly don't think I can thank him enough. I love love love my new car. Thanks again Stateline Nissan you guys are awesome.
Katy McGehee
★★★★★
2 months ago
We recently purchased a Nissan Pathfinder, and the experience was excellent from start to finish. Dale, our salesperson, was knowledgeable, straightforward, and very personable. He has a great sense of humor and kept things light and relaxed, which helped the entire process feel calm and casual rather than stressful. There was no pressure, no games, and no wasted time—just clear answers and honest communication. Jeremy handled the paperwork and financing at the end, and he was equally personable and easy to work with. The process was smooth, efficient, and exactly as promised, with everything explained clearly and no last-minute surprises. The dealership as a whole was professional, well-organized, and respectful of our time. What is usually a stressful experience felt transparent and straightforward. We drove away in our new Pathfinder feeling confident about our purchase and appreciative of how well we were treated. Highly recommend Dale, Jeremy, and the dealership overall.
Sarah Simmons
★★★★★
Edited 2 months ago
I got a real good deal on a trade-in at NISSAN STATE LINE DEALERSHIP. Should have came two years ago. The only dealership that didn't ask for MONEY. Love my new 2026 Nissan Rogue SUV!!! Mike is a great salesman and very knowledgeable about Nissan. The process to purchase my vehicle from start to finish was painless, easy and fast. Good services and good human beings ❤️..
Zach Carmichael
★★★★★
2 months ago
The service department here is beyond exceptional. I have a 2017 Rogue Sport SL w about 164k miles and over the summer it had an issue w the wiring harness. Brad and Dana were so helpful with my situation both financially and mechanically. They offered great solutions, offered assistance, and were exceptional in their communication. Unfortunately Brad isn’t at this store anymore, but the rest of the service advisors have been wonderful. Huge shoutout to Dana Sutcliffe for how she runs the shop. Great service, great staff, great prices. 10/10 recommend!
Nasha Mitchell
★★★★★
5 months ago
Rob Fells was the best salesman I've worked with. After a bad experience with another salesman elsewhere I almost didn't even want to get another car anymore. Rob was able to find a car for me that was better than I expected and completely turned my entire first buy around. Great customer service and genuine interaction goes a long way and I had that here.
Abigail Newton
★★★★★
3 months ago
To Ed, Mike, and Jeremy...THANK YOU!!!! I came in Saturday, December 6th to buy my Nissan Rogue. Jeremy was very kind and went over everything with me (documents and financial stuff) and explained things clearly. He understood that I don't have experience buying cars, and helped me understand what everything meant before I signed the documents. He was super personable and made the experience enjoyable. Mike was an amazing salesman and answered all of our questions about my car. He is very good at what he does. He even helped us figure out the android auto on my car after we had already bought it and helped me set it up on my phone, and gave me a USB cord to use and keep, which I appreciated. Ed was so fun to work with, and willing to compromise. He knows how to make a deal where both sides are happy. He really listens, and isn't just in it for the money. We went to Mazda, Subaru, and Chevy dealerships prior to this one, and State Line Nissan was definitely the best out of all of them.
