What is the overall rating for Stevenson-Hendrick Honda Wilmington Service Center?

Stevenson-Hendrick Honda Wilmington Service Center currently has an overall rating of 5.0 out of 5 stars, based on 8 reviews from the community.

What are the opening hours for Stevenson-Hendrick Honda Wilmington Service Center?

The opening hours for Stevenson-Hendrick Honda Wilmington Service Center are: Please contact the business at 18337296827 to confirm their current operating hours.

Best Car Repair in Wilmington, NC: Stevenson-Hendrick Honda Wilmington Service Center

Drew Cox

★★★★★

3 weeks ago

I had my 2019 Honda Accord serviced under warranty at Stevenson-Hendrick Honda Wilmington. My service advisor was Alissa Mitchell. Alissa was absolutely tremendous and extremely helpful. She was quick to answer my calls, quick to return them, did a fantastic job answering all my questions, and went the extra mile to ensure my vehicle was properly repaired and that I had a great loaner vehicle to drive while the work was being completed. This is the second time Alissa has helped me, and she has provided tremendous customer support both times. The combination of receiving a lifetime powertrain warranty on my vehicle and Alissa’s exceptional customer service expertise will bring me back here (even though it’s a 3+ hour drive) when I purchase my next Honda. And yes, I will request Alissa be set up as the Service Advisor for my next vehicle.

P

★★★★★

3 months ago

First time using the Service department for our newest Honda CRV Hybrid...we had the opportunity to work with Kori, who was AMAZING! From her "Welcome", to her "take care, see you next time", she was courteous, helpful and very knowledgeable. All of our service needs were met, she also helped with instruction of new gadgets; "how to" use them was given in its simplicity. Thank you for your patience with us. GREAT SERVICE DEPARTMENT, in its entirety

Ma Haz

★★★★★

3 months ago

Always a great experience at this dealership! We always come here to get our vehicles, and we always look for Danny (DANIEL WALKER) to assist us. Yesterday, we looked at several vehicles as we couldn't decide which one to get, but Danny was very patient throughout the whole process, and was informative. We are trully appreciative that he consistently gives us a good deal.

Morgan Duncan

★★★★★

2 months ago

10/10 service, if you need anything Max is your guy, he is extremely helpful, knowledgeable and very easy to talk to. Will definitely be reaching out to him for any future services. Thank you Max and Wilmington Honda!

McKenzie Mincher

★★★★★

9 months ago

I just purchased a 2025 Pilot Elite from Stevenson-Hendrick Honda, and I can’t say enough good things about my experience, especially working with my sales rep, Bubba Williamson. I traded in my 2018 CR-V because our family is growing, and the extra space and third row were calling my name. This is actually my fourth Honda from Stevenson over the past two decades. The consistent, outstanding service is what keeps me coming back. I’m a tried and true Honda gal! I first connected with Ben Laughman through the Exchange Your Keys program (which was also a great experience), and he introduced me to Bubba. We initially met on Monday when I test drove the Pilot, but I returned Thursday and spent nearly seven hours going over every detail. This was a major purchase for me, and I had a lot of questions, especially when it came to the warranty options (hello, analysis paralysis). Bubba never rushed me. He was incredibly patient, kind, and thorough, taking the time to explain everything clearly so I could feel confident in my decisions. Bubba brings so much knowledge to the table. From service to trade-ins to finance then sales and it shows. His experience made a huge difference, and he offered top-notch service without ever being pushy. You can tell he’s a family man and someone who was simply raised right. Mr. Hendrick, if you’re reading this: Bubba is a gem. Promote this man! Out of the four sales reps I’ve worked with over the last 16 years, Bubba deserves the gold medal. If you’re shopping for a new vehicle in Wilmington or surrounding areas, do yourself a favor and ask for Bubba Williamson. You’ll be in great hands!

Hosmar Lopez

★★★★★

8 months ago

I had an amazing experience working with Aaron Bonfiglio at Stevenson Hendrick Honda. From the start, Aaron was incredibly patient, understanding, and genuinely helpful. He took the time to listen to my needs, never rushed me, and made sure I felt confident every step of the way. He went above and beyond to help me get the best possible value on my trade in and was a huge help in choosing the right vehicle that fit both my lifestyle and budget. I never felt pressured just supported and guided by someone who clearly cares about his customers. If you’re in the market for a new or used car and want someone who’s truly going to look out for you, don’t hesitate to reach out to Aaron. He’s one of the best in the business!

Mark Lambert

★★★★★

Edited 8 months ago

Update: The manager called me the next day and said it was a scheduling snafu on their part. He picked up my vehicle, completed the recall work and returned my vehicle back home all in the same day! Original post: Wish I could give them my business but they were not able to accommodate my situation even though they said they could. Have a Ridgeline that has two recalls that will take 8 hours to fix. I live over 1 hour away. Service department initially said I could use a loaner vehicle while my repairs were completed but the evening I was going to drop off my truck they told me no loaners were available. I scheduled my recall repairs one month in advance. How hard would it be to reserve a loaner?? Extremely disappointed with this dealership.

Elise Melhorn

★★★★★

a year ago

I had to bring my car in for some recall work, which is never exactly fun, but Kori at the service center made the whole experience so much better. She was incredibly genuine, kind, and helpful from start to finish. It’s rare to come across someone who makes an otherwise annoying errand actually enjoyable, but Kori absolutely did. Really appreciate her great attitude and customer service!

Kyler Harding

★★★★★

8 months ago

These people are the best! Anna & Nick were very attentive to my cars needs and made sure I was taken care of while my car was in the shop. Best Service center I have ever been to! Good job guys!!

Sarah Ursery

★★★★★

8 months ago

Bought my brand new car with Alec and he was fantastic! Worked with me and made sure I got everything I was looking for and was fully satisfied. Definitely recommend him!

Wendy Elliott

★★★★★

a year ago

A big thank you to Max Cunningham and the rest of the service team at Stevenson-Hendrick Honda. Max helped me during a recent service check on my Civic. He was polite, patient, positive and professional. Everyone needs a Max working for them!

Jonathan Vasaturo

★★★★★

a year ago

5 Stars for Ben Laughman at Stevenson Hendrick Honda! I recently had the pleasure of working with Ben Laughman at Stevenson Hendrick Honda to help my son purchase his first “new” car, a Honda Civic. From start to finish, Ben was incredibly helpful and patient. He took the time to understand our needs and budget, and presented us with several options that fit perfectly. Ben was knowledgeable about the vehicle and answered all of our questions thoroughly. He made the entire car buying experience smooth and stress-free. I highly recommend Ben Laughman to anyone looking to purchase a Honda. He's a true asset to the Stevenson Hendrick Honda team!

Maxime Suchoski

★★★★★

2 years ago

10/10 highly recommend! The service advisors are very communicative and responsive. I’ve had Max Cunningham as my advisor a few times now, and he was excellent at explaining the issues and always put the customer’s needs first.

Lisa Damico

★★★★★

2 years ago

This Honda dealership is awesome! They treat me with respect and have always treated me fairly. I am driving my 5th Honda CRV, and I always go to this dealership. The salespeople and the service people are always friendly, nice, and honest. I was recently there for an oil change, and Sage took great care of me! Thanks, Sage!

Jonathan Fields

★★★★★

2 years ago

Shoutout my man Alec he hooked me up with a nice Jeep srt 100% recommend him with any of your needs

Nina Bernardino

★★★★★

a year ago

I can't recommend Max and the rest of the service team enough!! Max was more than patient and walked me through every step of my car's repair- I was just in town for the weekend but I wish I could come to this Honda location for all my car's needs!

Kathy Bullock

★★★★★

2 years ago

I’m very satisfied on the work done on my car. Thank you Cody and to the service team for the excellent service. Y’all are the best!! I highly recommend to anybody. Thank you again.