Strickland Brothers 10 Minute Oil Change

Nicole Lopez

★★★★★

a month ago

Perfect service! David and James did a great job! Everything has been explained and performed in a courteous and professional manner. I highly recommend them!

KWellfordMoore

★★★★★

2 months ago

First time going to a Strickland Brothers shop. Went to the Lauren’s Rd location and had a wonderful experience. David and his team took care of everything, and the level of customer service far exceeded all the places I’ve been to in the past. 10/10 would recommend.

Marianne Cleaver

★★★★★

4 months ago

Finally realized the dealership was killing me on oil changes and these guys came highly recommended. Tavon and James got me in as soon as I pulled up. They were super helpful and friendly and even offered to change out my air filter if I got it from somewhere else. This is my new oil change spot from now on. Thanks guys!!

Rebecca Schnitz

★★★★★

5 months ago

I always have a great experience and its always speedy! In the past Ben has changed my oil and he was always very polite and informative. Today I had Henry for the first time and he was also polite and so friendly! He's very good with customers, thanks again you guys! You do great!

Chris Lewis

★★★★★

5 months ago

As the first time customer in the recommendations for service is amazing at this location.2047 lawrence road.Romand and Shywan make my experience very pleasant and warning to be greeted with great customer service and a bottle of water while I wait and also took the time to explain to me what I needed and why to help my vehicle was a pleasure. Thank you guys. My recommendation to any of my friends that need this type of service. 10 out of 10 you guys have my vote. I wish customer service was done like this everywhere. In the customer service industry, you guys were amazing.Thank you again your first time, customer Chris Lewis.

Brett Sørem

★★★★★

5 months ago

The guys in there were awesome. Very up front about everything. They left me know at 801 that the lead was gonna be in at 8:05. They also showed me the filter and let me know that it looks great and should definitely last a few more oil changes instead of most places who let you make the decision. Will definitely be going back to this location. Thanks guys!

Denise Aiyu

★★★★★

a month ago

David and James were awesome. As long as they are there, I won’t go anywhere else. They were kind and explained everything. They even recommended an alignment even though they don’t do alignments. I highly recommend!

Brymyson

★★★★★

3 months ago

I cannot say enough positive things about Strickland Brothers crew on Illinois Rd. I am a returning customer and will go no where else for my oil changes. They are always so efficient, kind, welcoming, honest and go above and beyond each time. I came in for oil change left with better functioning suv and new headlights I can actually see in the dark with. They talk with me about issues ive had. Checked to see what was possible to fix, test or try without hesitation. I never feel pressured to get any extras, but trust their recommendations and replace filters because its affordable and they are honest about which really need changed. I owe these guys Christmas Cookies!

Joy Hill

★★★★★

Edited 3 months ago

I was mailed a coupon for $20 the premium oil change or 50% off the economy. I had expected to get the economy one but my car had over 75K miles. The expected price was supposed to be a lot lower but the guys were really kind in explaining to me why it was necessary to have better oil for a higher mileage car. Shywan Brown was very kind and had good communication with me on the pricing and what he was checking on the car. He reminded me to come back between now and the next service date to get complimentary top offs. I would definitely recommend this group of guys taking care of your car. I had already ordered a replacement engine and cabin air filter but the guys said if I come back they’ll install for me. I went back after a week and David was so kind and informative in educating me how often to check and replace! Great group!

Todd McAda

★★★★★

3 months ago

James was very helpful! He showed me my air filter and said it was still good. That in its self was a plus. Then he asked me if I was military or had a coupon. I said I was military but had a coupon. He thanked me for my service and applied my coupon. All while training his new employee. James is a big man with a big heart. Thanks James!!!

samantha Mcgibbon

★★★★★

a month ago

Terrific service went over the top to make sure we were good before driving off. great advice love how they thoroughly went through everything with us. wonderful mechanics definitely wasn’t our first time with them and won’t be our last yall check them out service is definitely over the top and A1

Claire Lee

★★★★★

Edited 4 months ago

Took my 2012 dodge ram here today and David and James were very throughout! I had a lovely experience. David greeted my boyfriend and I with two cold bottles of water which was a very thoughtful touch! They educated me on everything I needed to know about what my truck needed. David also gave us great recommendations on other things like where to get break changes. I left feeling very confident that my trucks maintenance was well taken care of! 10/10 will definitely be back!!

ramjr

★★★★☆

a month ago

Great customer service. 80$ for an oil change with my own oil and filter. Checked tire pressure and lights. Tried to upsell me on an oil flush. Highly motivated employees. Overall enjoyed my experience.

Amy Thomas

★★★★★

3 months ago

David was exceptional! He was extremely knowledgeable in his practice and educated me on things I was not aware of with my car. He also recommended a great nearby mechanic to look at my brakes since they do not offer that service. I always go to Strickland Brothers for my oil changes and will never go anywhere else!

Teena Atkins

★★★★★

3 weeks ago

David and James was amazing! Very knowledgeable and handled my car with care. Will ask for them everytime I go back! In and out and my car drives so much better!

John DeBois

★☆☆☆☆

Edited 3 months ago

LEFT MAF CONNECTOR UNPLUGGED. Caused check engine light to turn on and a LOT of headache ensued. See attached photo. Never going back to this place. Wish I could rate zero stars. Also - Always inquire about costs first. Not sure how, but I paid $122.88 for an oil change - and it was literally just an oil change, no extra services - and that was with a $10 coupon! I got the higher end oil which was $12 a quart (I had no idea). But either way, $122 for an oil change is wild.

India Cantrell

★★★★★

a month ago

I am writing to share my exceptional experience with James and Tavon. Their teamwork was inspiring, and both went above and beyond to provide five-star service during my recent oil change. During the visit, it was discovered that my previous oil change elsewhere had left the filter, plug, and washer improperly sealed. As a result, my car had no oil left. James addressed the issue immediately, and I am relieved that my oil light is now off and I can feel safe on the road again. Both James and Tavon were incredibly professional and clearly prioritized my safety. I truly appreciate their help.