Strobel Auto Repair

JOSH KNOT

★☆☆☆☆

7 years ago

All that I wanted was to have my vehicle fixed right the first time, not have to constantly come back for the same problem only to be disrespected and threatened by the owner when I had proof of the damage that they had done. Once he had his employees find out where I "lived" (because I had to move) they drove by my house late into the night being loud and very disrespectful...... I am blown away at how unprofessional they are.

Carrie Driggers

★☆☆☆☆

5 years ago

Not a real tire shop, they couldn't do the 22" tires on my daughter's car. Because they said that it takes a special machine to be able to break down any low profile tire. I would not recommend them to anyone as a tire shop.

Patricia Barnett

★☆☆☆☆

6 years ago

Very unprofessional place to take your vehicle. They had mine stored outside from 8 /1 to 9/26. When I called which was several times and asked about the status of my car, they said they have been very busy and didn't get to it yet. Well I've had the car there since 8/1, and each time I called another excuse would be made. I finally found a great Mechanic called Mike's Automotve on Towson so i went to Striber settled up my bill on what piddly stuff they did do to my car and keep in mind the last two weeks I called they or the receptionist kept saying they didn't have a ramp open cause they were so busy. Well I stepped outside, looked in the garage and saw a ramp open. People when you take your car into a auto place to get fixed and at the first of the mo th its usually good and honest business practice to be considerate and service the first car in line and not bump yours for a buddy or a high dollar paying customer. Also I had to have my car towed by a tow truck and the tow truck driver said they left your car outside in the rain with the window down, he said that was bad business practice so when he got my car to Mike's, he jumped the dead battery (which according to Strober was a good battery) to start my car just to roll the window up. Yes the inside got wet. But remember Stroeber had every chance to fix my car from 8/1/19 thru 9/26/19. They only did minor work then parked it outside and didn't work on it again. Everytime I called, it was some excuse blaming it on something or someone. I wouldn't recommend this place to anyone ever!

Albert Armer

★★★★★

3 years ago

We broke a wheel off of our travel trailer coming into Barling and didn't realize it untill we got to campground. A kind gentleman from Lavaca tracked us down with our tire and wheel. A friendly Barling police officer recommended Stobels. They went out of their way to get us back on the road. I was impressed.

Tyler Winfrey

★☆☆☆☆

8 years ago

Had my motor replaced there. Once i got truck back my blew up motor sounded better. They put old belts on back on. This led to my starter going out. Took it back they put remanufactured starter in for free. Still sounds the exact same so i will be wasting another day taking my truck back to get it done right. This is my third time going back to get mu truck working right. I do not recommend. Went back in this morning letting them know how I felt like they wronged me and the owner of the business came out screaming at me and pretty much telling me I was an idiot.

hagen dix

★★★★★

a year ago

Best in the business always take my vehicles to them for all my needs and they get it done quick fast and in a hurry :) thank you!

morgan mckey

★★★★★

a year ago

Good mechanic shop I've used them many times. They're cheaper than some of the branded shops. They offer discounts when paying in cash.

Ryan Hanson

★★★★★

2 years ago

Was able to drop it off and have it back the same day 2003 f150 front passenger side hub assembly very reasonably priced out the door less than 300 dollars parts and labor and very friendly staff and they have an office cat

Deidre Bickell

★★★★★

4 years ago

I used Strobel Auto for the first time today. Melissa was so personable, knowledgeable, and straight shooting I had to give them a try. They fit me right in and the bar was raised when she stepped out to help a customer with service too. Equal opportunity here ladies (and gents)

palanikumar nagarathinavelu

★☆☆☆☆

4 years ago

I have asked them to do a complete check of my car. They checked and delivered by changing easy fixes and missed to check the major parts like engine transmission etc. They charged 1475$ for those parts. After picking the car it stopped in 10mins om the road. Looks like they didn't even test drive the car before delivery. Not a great mechanic. Not a quality work.

Jim Chiaro

★★★★★

2 years ago

We were camped at a nearby RV campground while we were visiting from Colorado. When when we went to town in Barling, the power steering pump on our truck went out. I didn’t know anybody or any place in town, but the barber I visited recommended that I call Strobel’s. I called Strubels and they said they would be happy to look at it right away and try to fit me in. These people were so nice and accommodating! Melissa said that they would give us a ride back to the campground while they fixed our truck. After the truck was repaired, Melissa called us to let us know it was ready. She sent one of the mechanics out to give us a ride back to the shop. We are extremely happy with the quality of their work, and their service and their friendliness! Would definitely recommend to anyone else needing work. Thank you Kevin and Jim and Melissa!

Cameron Graham

★★★★★

a year ago

Just came to the area and needed some service done on my truck. After visiting another mechanic that wasn't able to help me with my issue, Strobel was able to get me taken care of. The staff here is incredibly friendly and honest, and was clear with me about my options on my repair. Highly reccomend for anyone in the Barling or Fort Smith area.

Dennis Trussell

★★★★★

a year ago

I have to say that Strobel Auto Repair is definitely top of the line. While camping at a nearby RV park, I noticed my tow vehicle (2000 year model, 1 ton-- Chevy truck) began acting up etc. I called Strobel since they were close by and they had good reviews on google...and in that 1 afternoon and at a last minutes notice, they worked my vehicle in and had my truck & everything fixed putting it back on the road by 4 PM the same day. Melissa the Office Manager (I assume) shuttled me back & forth to my RV as needed also, she was very professional...I am now a huge Fan of theirs and will continue to use Strobel when I am in the area. I Highly recommend these guys for all of your auto needs, including older vehicles. They are very knowledgeable in what they do. Thanks Strobel!

joe lib

★★★★★

a year ago

Great customer service! I have taken 4 fleet trucks to get repaired here and every time it has been a great experience. They are always honest about the vehicle problem and get the work done promptly. I even went by one day to ask if I could borrow an impact drill to get something loose on one of my rigs and they had me pull my truck in and had it loose in a second. Very friendly people.

Tilas Hutchison

★★★★★

3 years ago

I own a small business, my trucks are my heartbeat for me. When I bring my trucks in for an emergency repair they always get me right in fixed up and out the door in no time. I'm sure glad I found you guys thank you!

Greg Tarvin

★★★★★

4 months ago

I had my front and rear brake pads replaced with them and they did great job! Very pleased and will be a return customer for other auto repair needs!

Bethany Morgan

★★★★★

3 weeks ago

They took a look at my car for a concern I had on my brakes and was able tp ease my mind and have me my car back that afternoon and the sweet lady working up front gave me a ride to my home while I waited. Definitely will go back !