Sullivan's Auto Service & Tire Pros

Blanca Perez

★★★★★

Edited 4 months ago

I Called there this Afternoon Adrian Alvarez Answered I asked him how much is it for oil chsnge he told me the price. Then i asked him if he had time today to get it done. He told me he had Time for This Thursday , i then told him i couldnt Thursday he told me how about today . I said yes He then told me to come right now and to Ask for him so i did. He had great Service Explaining to me He Was On And Beyond Thank you for Your Hospitality 😁🙏🙏💯

Ian Eyre

★★★★★

3 months ago

Came in for a tire repair, on a 2006 Land Rover. As anyone with one of these knows, the lug nuts are very hard to get off, and having already been to one other tire place I went to Sullivan‘s. They took a look and checked to make sure they could get the wheel off, and after confirming, took my car in, fixed the tire, and gave my car a complete check over with a list of recommendations, all for no charge. From walking in the door to driving away, I would say it took about 90 minutes, with no appointment. Would highly recommend these guys for any of your car needs.

T. Smith

★★★★★

Edited 10 months ago

Asked for cheap utilitarian tires for a two wheel drive work truck. Proceeded to sell me $3K off road tires that were completely unnecessary. When I got bill the next day they said no returns. Would not recommend. Update: Sullivan’s reached out and made it right. Nathan was very helpful and had information I did not. And even so, made my experience a positive one. I will be a returning customer.

Ben Cipollini

★☆☆☆☆

3 months ago

I handed them a driveable car, received back an undriveable car with rattling in the brakes. When I pointed this out to them, they saw no problem - didn't care that they didn't spot the issue before returning the car to me. No test drive, no nothing. Tried to charge me to diagnose what happened while the car was in their care, no apology for forcing me to take the car back to them, etc. Hey! Car now gets 10 MPG less than it did when I handed it to them. Given the above, I wouldn't bother asking them about it - they won't help. Another $200 diagnostic for things that happened with the car in their care, and me scrambling to figure it out to compensate. NO THANKS. ¯\_(ツ)_/¯

Shenae Morrow

★★★★★

6 months ago

I’ve been a customer with the same car for almost 8 years. Rick, my service advisor, has always treated me with respect and kindness. He keeps me informed of all repairs and recommendations and always calls me a few days later to see how things are going. Sullivan’s knows how much I love my old car and I don’t know if it would have lasted this long without them. There’s a lot to be said about having reliable and consistent car repair on one’s car. I highly recommend Sullivan’s tire service for your tires and car repairs.

Brandon Jeschke

★★★★★

2 months ago

They did a tire alignment and helped me grease some fittings, Luis at the front desk is a very good customer service rep and very helpful ! Camilo the man who did the work was very knowledgeable and told me what work needed to be done in the future. Take your vehicles here they are solid people

Karina C

★★★★★

6 months ago

Adrian was super attentive, accommodating and helpful! He made sure I felt comfortable with the work that was getting done by informing me on what my car needed and why. I was updated on its status and notified when it was ready for pick up. He went the extra mile to assure me that the work getting done on my car was of high priority so I didn’t have any additional or unnecessary costs. I would definitely recommended going to Adrian when coming to this place. After this visit, I have greater trust in this auto shop and know my car will be in good hands when I leave it here. Thank you so much Adrian, I appreciate it!

Javier Hernandez

★★★★★

4 months ago

Needed tires for my daughter's car. I called around seaside area NO one had them in stock. I called Sullivan's and talked to Angie on the phone,she had the tires I needed. I arrived at the shop was greeted will and a smile. They took me right in they had my tires and got alignment done. They even did a check over on my vehicle showed me a few thing that needed attention. Thank you Angie and crew,awesome place to get your vehicle worked on. 👍😁👍

Francine Huck

★★★☆☆

a month ago

I appreciate the friendly staff and the quality work. I don't appreciate feeling like someone is trying to sell me something I don't need at a high cost. I've decided to take my business elsewhere after going to Sullivans for almost 20 years. I'm not sure what changed. I'm sad to go but tired of feeling like I'm on the defensive against getting overcharged or tricked into getting something I don't need. I've looked into other shops and can get similar tires with a longer warranty for half the price.

Jon Luttrell

★★★★★

3 months ago

Sullivans did a great job on my son’s 2019 Toyota Tacoma. They put a 3” suspension lift, new, slightly bigger off road tires and did some needed routine maintenance. It came out great, they were good about answering questions and pointing out potential pitfalls of various options, and really seemed to want to make sure we were happy with the outcome one and offered to make any minor adjustments if needed after we’d driven it a while. I’ll definitely be using them again. Special thanks to Rick.

Donald Timmons

★★★★★

4 months ago

Our car hit a deep chuck hole and lost 9 pounds of pressure. We wanted to have the tire inspected to ensure it was safe to drive. Luis at Sullivan's had the shop do a thorough examination and determined that while the rim was slightly dented the tire was safe to drive on. We,appreciated the courtious and efficient service. Sullivan's didn't change us for the servive and Luis called us the next day to see if the tire was maintaining pressure.

Joel Williams

★★★★★

4 months ago

Luis and the staff are friendly and accommodating. Great local spot for no hassle regular maintenance. Definitely get the warranty on tires because I got a nail in one of mine in a non repairable area so it was covered except for labor. I got my TPS on all four replaced as well, so far all good.

Cyndee Hauer

★★★★★

4 months ago

I had the best experience at Sullivan Tires just a few days ago. I needed a couple of new tires. Louis Flores was my sales rep. He’s really a great guy, very friendly and knowledgeable. It was exceptionally great that he could call UBER for me so I didn’t have to go through that hassle. They also arrange for an Uber driver to pick me up when they were finished putting my new tires on. I will definitely go back to Sullivan Tires again the next time I need Tires. Thanks, Louis for your outstanding service!

Kyle Zierow

★★★★☆

3 months ago

Rick was a great rep, and helped me out with everything he could. Got me scheduled, in, and out all same-day, even with specific tires that nobody else had in-store, and added oil and brak pads on top of the tire-change. The only reason I don't give 5-stars isn't rick's or the tech's fault. They ordered 4 tires, but only 3 arrived from the warehouse and nobody knew why. It wasn't a super big deal, but now I do have to go get another tire switched separately. Overall great service and work. I'd definitely go again.

Pengpeng Wang

★★★★★

10 months ago

I picked up a nail in my tire during the first session on track, and none of the nearby shops had replacement tires in stock. This was the only place that could help with a patch. They were incredibly patient and helpful — especially Luis, who was super friendly and professional. They were also able to handle center-lock wheels and took great care of my car. Really appreciate how they got it patched up the same day. Highly recommended!

Shannon Swallow

★★★★★

3 months ago

Thank god for Sullivan's that's for sure. I blew a tire and crawled my way to the shop at 12:45 yesterday. It was a perfect storm because I had a 3:30 open house to be at and a two-hour drive to sfo at 9 a.m. in the morning. Things were so tight and I was so incredibly stressed and trying not to lose it. But Nathan was amazing! So calming and helpful with a 'we'll get it done' attitude. I was out of there by 2:15 with a fixed tire and tears of joy. Truly so grateful. Thank you Nathan! You're a wonderful service professional and I'll send everyone your way.

Greg Daniels

★★★★★

a month ago

The Sullivan team provides a thorough transparent review of your automobile and assists you with prioritizing service, repairs and replacements as they are required. Physical review of the item, estimates and recommended scheduling for services is provided ahead of your decision to proceed. Everything is in printed form with pictures if you want a second opinion. The service people are courteous and accommodating.