Superior Auto Service Center

Mary Lynn Michal

★★★★★

5 months ago

Major brake problem with my kid's 11 year old Prius. Towed it to the Toyota dealer. Checked their estimate with AI and confirmed that the quote to repair it seemed high. Next step, checked Google Reviews and called Superior Auto Service Center who gave an estimate $2,300 lower. I knew I was in good hands with Dave. I could tell over the phone that he was honest. Turns out my repair was higher than he expected it to be due to a problem ordering the parts. He communicated with me every step of the way even giving me his personal cell phone number to chat after hours AND honored his original estimate! An honest auto repairman is worth 10 stars in my book, but Google will only let me give 5 stars.

Ashlee Powell

★★★★★

8 months ago

After moving from Arizona to Maryland, I started having car issues and was nervous about finding a trustworthy repair shop—especially after past bad experiences with Big O Tires. I’m so glad I found Superior Auto Service Center in Frederick! Erick was amazing—friendly, honest, professional, and very helpful. He went above and beyond to make sure everything was handled right, and I felt completely confident in their work. They truly exceeded my expectations. Highly recommend this place, and I’ll definitely be a returning customer!

Geoffrey Phillips

★★★★★

5 months ago

I trust them. Superior Auto Service Center is fairly priced and I've always been pleased with their service. They do a great job.

Lisa Paijean

★★★★★

4 months ago

This really nice young man named Mason was busy with other vehicles as I drove up looking for someone to talk to about my tire he said, Drive it up to the ramp I’ll take a look at it. I had a small hole so he plugged it for me he was fast to find the problem and Had it fixed quickly. Thank you!

Jen Cramer

★★★★★

3 months ago

It’s the only place my family takes our cars/truck to be serviced. Honest and dependable. Superior service! Rob is my rep but everyone in there is wonderful!!!

Brian Derek

★★★★★

4 months ago

Great service, in a friendly and timely manner! Mr. Bosser was especially knowledgeable, explained what I needed thoroughly, and with a great sense of humor. Will definitely go back for any future service needs!

Cynthia Dorsey-Johnson

★★★★★

4 months ago

Most professional experience. I was able to drop off my truck and get a ride to work. They also, picked me up to get my truck when I got off work. Great experience 👍

sasha thompson

★★★★★

3 months ago

Absolutely my go to place. Not only are they reliable and provide exceptional service, the staff members are the most kind people. I highly, highly recommend and promise you won't be disappointed.

Pauline Faller

★★★★★

8 months ago

We are visiting Frederick traveling from Ohio. Our car was making a strange noise but functional. It’s a holiday weekend and they were extremely busy but the guys at Superior were great and reassured us that it was safe to drive. Three mechanics took the time to listen and give their opinion. Superior customer service for sure!

Rich Witthaus

★★★★★

7 months ago

Superior Auto Service is the place I take all my vehicles for any repairs and or maintenance needs. I have been a customer for at least 10 years. You are greeted with a smile when you walk in the door. They know you by name. Their work is solid and I never feel over sold when I leave. I have had everything done from oil changes to having a transition put in my 2011 Chevy Silverado. They're my guys. Richard W.

Robert Bosser

★★★★★

Edited 3 months ago

Always great Service. If your looking for honest local people to take care of of your car look no further than Superior. Thanks guys

Marie Saimbre

★★☆☆☆

3 years ago

Great location, nice people. No regret, they're friendly. Before they talk about money, they see the problem of your vehicle first. I bought my car last year at carmax, couple of months later, I brought my car to tire world for services, and then they told me: Madame your engine is really bad, you need to buy another car. I ran back to the dealer and explained that, and then they referred me there. I met a gentleman named Rob, very nice.He told me. Who asked you to buy another vehicle. Your car is perfectly fine. Since then, I drive my car 5 days a week from : Frederick to Washington DC. Good people, and l great location Thanks do much guys. See you soon. You are great family. Keep up your good work.Bless you. Marie.

Tian Wang

★★★★★

9 months ago

Superior Auto worked with me to determine what repairs I should get based on my needs/goal. To accommodate our transportation need, Superior Auto worked after hours to finish work on my car, and Rob gave my daughter a ride so that she could pick up the car on time. Outstanding customer service!

James Henry Kunkel

★★★★★

11 months ago

The absolute best, hands down. Doing business like the good old days where the customer always comes first. I felt like I was stepping back in time, to the way business used to be done. Friendly, professional, courteous. If you need someone to service your auto that you can trust call Rob at Superior Auto service.

Roseshetta Tait

★★★★★

10 months ago

I absolutely love taking my car to Superior Auto! Honestly, it’s like visiting friends rather than a typical auto shop. The staff here are always super fun to chat with and genuinely care about your vehicle it’s a refreshing change from that tense, stiff vibe you get elsewhere. Walking in feels like “make yourself at home” they really make you feel like part of the family! Big shoutout to Ivy, who’s always so friendly and sweet when I call to book appointments or ask questions about my car. And Rob? He’s hands down the best! Always friendly, quick to answer my questions, and makes me feel confident that my car is in good hands. If you’re looking for a trustworthy, friendly, and all-around great auto shop, I highly recommend Superior Auto. They’ve got your back and your car’s too! 🚗✨

Daemon

★★★★★

10 months ago

I really do not want to write this out of fear I will let too many others know about how awesome Superior Auto is and they become too busy to always take care of me so well. My family has been going to Superior Auto for over 20 years because they are honest and excellent. They treat my daughter with the same respectful tone and helpfulness as they do me - something too often rare. The senior man, Dave, sets the tone by always being friendly, professional, and helpful. He is happy to explain things and not make you feel dumb (always appreciated). This attitude has been trained into everyone else as well down to the newest hire. We can always rely on Superior Auto to be thorough, give us options, never do any work not needed, and always help us with coupons and discounts when money is tight. Superior Auto is a quite simply a gem. Thank You to the guys and gals at Superior Auto for being, well, superior!

Justine Barnes

★★★★★

5 months ago

I can’t recommend Superior Auto enough! They have been my go to shop for a few years now and the customer service and quality of service are unmatched.