Team One Auto Group

Jesse C

★★★★★

7 months ago

New customer, they got me in quick despite being already stacked with jobs. Completed work and charged a very reasonable price. Will continue to use shop for future auto services.

Samantha Kimmel Clement

★★★★★

Edited 10 months ago

I can’t say enough about Team One Auto Group. I went in to have a tire swapped out on my Tesla, and as soon as I pulled in the entire front axle cracked. The team was so friendly and just was so glad I had made it there in one piece, they took great care of me and my vehicle. They had it repaired in two days, it was amazing. The amount of empathy and just personal care given to my case was awesome. THANK YOU!!!! If you are even considering giving these guys your business- go do it.

Luke Motley

★★★★★

10 months ago

Amazing work by them! My car had some issues coming down the highway so I pulled in and left it there over night. They were able to get it fixed in less than 24 hours. They also offered a military discount! Highly recommend and will be using them for my vehicle maintenance from now on.

Mike Finefrock

★★★★★

a month ago

It's a really nice place Everyone is very nice I'm going to bring my JEEP there when I need something done Great job

Luis Velez

★★★★★

Edited a year ago

I've been searching for a good all service garage for years!! Finally found my go-to service garage! Took my 08 Avalanche for some minor maintenance. Team One had my truck up ready by the time I got off work! I now have my in-laws goin to Team One! They let you know what your vehicle needs, not what it doesn't! Straight forward! Team One Customer for life!! Thank you!!

Pat Dodson

★★★★★

6 months ago

I got a police warning from the police that my inspection expired. My mechanic wasn't available. I came into your shop and you were able to help me the next business days. You even wrote a note that I was scheduled for inspection should the police stop by again. Thank you for everything. Pat D.

Ana Maria

★★★★★

Edited 7 months ago

I am very appreciative of the staff that works here. They were very accommodating and quick with my service. This is the only place my car will be taken to. They are nice on the phone and in person. I feel as tho I can go in there and not worried about being ripped off. Thank you guys!!!

J H

★★★★★

Edited 4 years ago

I had heard great things about this place and so decided to try them out. Very friendly. It was a couple week wait to get into their schedule, but what I needed done (brakes) wasn't an emergency. With people not wanting to work because they get more money from the pandemic payments, he has had a hard time finding and keeping qualified mechanics so he can only take so many vehicles at one time. I like that he just doesn't hire anyone, but wants to ensure they have the quality and experience he wants to maintain at his shop. The price was reasonable for what I needed done, and he didn't try to sell me on any unnecessary extras. Very happy. He will be my to-go guy for any other work I may need done on the car in the future.

Kesha Storm

★★★★★

7 months ago

You guys are amazing! Great customer service and technicians are well-skilled at their job. They inspected my car and did a full checkup on it. Best auto Group in town. They are very honest, price was reasonable, very friendly and knowledgeable staff.

J W

★☆☆☆☆

Edited 6 months ago

I am extremely disappointed with Team One Auto and its owner, Jason Warren. I purchased a transmission that failed almost immediately, triggering service lights and leaving my vehicle running poorly. Despite multiple attempts to contact them—emails with proof included—I received no response. No call, no reply, no accountability. This is not just poor service; it’s negligence. Team One Auto is quick to take your money, but when problems arise, they disappear. Ignoring a customer with a legitimate issue is unacceptable, unprofessional, and damaging to their reputation. I will never do business here again and strongly advise others to avoid Team One Auto. If you value your money and peace of mind, stay far away from this shop.

Miranda Gazetti

★★★★★

2 months ago

Had my car here multiple times and I would definitely recommend this place. They have fast turn around times and good prices.

Doug Maynard

★★★★★

a month ago

Aaron did an amazing job of keeping me updated and going above and beyond the customer service experience. I would highly recommend them for any of your car needs.

J. Fanning

★★★★★

3 months ago

I got my vehicle Emissions and Safety Inspections done at the New Cumberland location. Aaron is friendly and professional. The service was done in a very timely manner. I recommend that you give them a try.

Alana White

★★★★★

Edited 3 weeks ago

Very friendly, kept me updated about my vehicle Answered and explained all that I needed to know about the problem with my vehicle. Delivered fast service very professionally.

Kelly Frye

★★★★★

4 months ago

I can’t say enough about this shop. They are kind, compassionate and to the extra mile! Aaron, the manager goes above and beyond to explain the details of what needs to be down and takes pictures as proof. As a widow, with no clue about this stuff, I can thank him enough. Very trustworthy shop!

Chris hummert

★★★★☆

3 months ago

Clean waiting. Parking lot tends to be full but I think is due to the high volume of work they get in from the public. They do good work. A little pricey but there work is Efficient. Easy to call and able to set up appointments online.

Thomas Dickson

★☆☆☆☆

Edited 2 weeks ago

I needed a new driver-side mirror. The shop installed a cheaper base-model mirror without the blind-spot warning, but charged me for the correct, sensor-equipped version. When I called to ask why the warning light wasn’t working (even though the sound still did), I was told I could “pay the difference” for the right mirror or that it might be a wiring issue. I was agreeable and was told I’d get a call back with an estimate. No one called. I followed up the next morning and was again told I’d get a call in an hour or two. Nothing. After doing some research, I realized I had already paid the full price of the correct mirror, and the one installed didn’t even have the blind-spot icon that all Elantra mirrors with that feature include. I emailed management with my concerns and mentioned I would dispute the charge with my credit card company if needed. The next morning, I received a call. The tone was very aggressive, with raised voices and no apology for the missed calls or the incorrect part. Despite that, the mirror was replaced that afternoon at no charge, and the correct blind-spot system now works properly. To be fair, the job was ultimately done correctly — but only after significant difficulty and an unnecessarily hostile interaction.