Temecula Valley Buick GMC

Melita Walls

★★★★★

a month ago

I was shopping for a vehicle preferably a.Envista one of the salesman called me and scheduled an appointment for the fallowing day once I got there I was introduced to Chris I told him what I wanted and what I was working with. I was there less than an hour. Chris worked within my budget and he delivered my car the following morning. I must say the whole experience was amazing. Chris is definitely the go to guy if you’re looking for a vehicle.. Thank you Chris and thank you Temecula Valley Buick.

ashley aranda

★★★★★

2 weeks ago

Andrew was the absolute best! He made our experience so great. I love my new car. Thankful for Andrew he was a true blessing !

Ray Clermont

★★★★★

3 weeks ago

I had an outstanding experience at Temecula Valley Buick GMC thanks to Sean and the entire team. From the moment I arrived, everyone was welcoming, professional, and genuinely focused on making the process smooth and stress-free. Sean went above and beyond to ensure everything was handled quickly and clearly. He took the time to answer all of my questions, kept me updated throughout the process, and made sure I felt confident every step of the way. His professionalism and attention to detail truly stood out. The entire team at Temecula Valley Buick GMC worked together to provide exceptional customer service. It’s clear they value their customers and take pride in delivering a great experience. I highly recommend them to anyone looking for honest, efficient, and friendly service. Thank you, Sean and team, for the outstanding support!

Arslan Aka

★★★★★

Edited 6 months ago

I had an excellent experience with Temecula Valley Buick GMC. I want to especially thank Christian, who handled everything at the highest level. His professionalism, attention to detail, and genuine care for the customer made the entire process smooth and enjoyable. The vehicle I purchased turned out to be even better than I expected, and I am extremely satisfied with this choice. The service was very pleasant, the staff was attentive, and all the paperwork was completed very quickly and efficiently. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you again, Christian, and the whole Temecula Valley Buick GMC team!

Nate S

★☆☆☆☆

a month ago

What an absolute farce from start to finish. Had the displeasure of taking my brand new 2026 Hummer here. Tech misdiagnosed the problem at first (didn't even look at the truck) and said my windshield was damaged... I went home and there was not even a single nick on the windshield. Had to take it back, and it did end up being the windshield for different problems altogether (could have just looked at it the first time). Quinn, my service advisor, was impossible to get in touch with. Really bad at coordinating pickup times. Like pulling teeth to get updates. Still unable to get a response to a voicemail I left asking about the itemization on the repair order. One time, I had to pick up the car on a Saturday, there was a middle-aged man across from the desk. Me: I'm here to pick up my Hummer Him: Were you told what was wrong with it? Me: It's the windshield, correct? Him: Scoffed, shook his head, laughed. And then went to grab the keys and handed them to me. Didn't answer, waved me off. What a weird conversation dude. Flat out weird. When I was told the windshield had finally arrived, I drove nearly an hour to drop the truck off. When I got there, I got the response of "oops, the part actually has not arrived." What? Insult to injury, they appeared to have left a ding after replacing the windshield when it did actually arrive. Icing on the cake - never had a loaner available at all in all the times I had to take it in. Glad I'm paying for a brand new 6 figure truck and you shove me into a smelly Malibu from Enterprise with 50k miles. And your check in kiosks are stupid. Why pull in and have a person ask me the odometer and whats wrong, and then walk me over to a kiosk 2 feet away and have to manually re enter that information. Entire operation here is flat out absurd. I've seen a McDonalds run tighter than this dealer. Hope I never have to step in here again.

Ryan

★☆☆☆☆

3 months ago

Bought many trucks there throughout the years. Even had my chevys serviced there. Had my 2022 zr2 in there today and they spilled oil all over with no attempt to clean it up. Bolt looks stripped too id be super surprised if its a new bolt. Luckily oil filter seems tight but my lord look at this mess. Truck was smoking and leaking all over my driveway. Shame on this. 13000 miles on the truck. I never post bad reviews but this sucks. Hack job

Charlie Gindele

★★★★★

Edited 6 months ago

I had a very bad experience with a GMC dealer in Laguna Niguel....much too involved to explain here. I needed to replace my truck which they damaged during a routine oil change. After 2 1/2 months of dealing with them, I gave up. I reached out to Temecula Valley GMC. They had the replacement truck I wanted. I dealt with Moe and Rigo and they treated me with courtesy. They made me a very fair deal and I had my new truck the next day! It was a breath of fresh air dealing with people who put the customer first and do what they say they will do when they say they will do it. I'll definitely be back in the future and recommend them to my friends and neighbors.

Dajahree Giles

★★★★★

3 months ago

Excellent dealership with a very big inventory with a great staff and customer service. Big shout out to Felipe my salesman for my brand new 2025 GMC Denali Ultimate 2500, couldn’t be more happier with my purchase thanks to him. When you come in and know what you want they will make sure you leave with that by working with you to close that deal!!

Brad Stormon

★★★★★

2 months ago

It was my fourth lease from Buick it’s always been a good experience. Our salesman Jerry Becerra is the perfect gentleman to sell us our new car a great experience no hard sell just professionalism. Thanks Jerry!!!!!

Charles Almiron

★★★☆☆

2 months ago

Rating reflective of a cumulative experiences since 2021. Multiple visits to resolve an intermittent issue. Had to be escalated to GMC Warranty. Repairs costs mostly covered by GMC but I still had to pay out of pocket for whatever reason. In my recent experience with all this, I’d say there is a different attitude and support while the vehicle is within Full Bumper-Bumper warranty. Get beyond that and into Power Train, the line is razor thin and things change. Have not been able to diagnose an issue, have paid out of pocket for both diagnosis and transportation to/from dealership and home). For example: broken valve spring at 2000 miles, dealer kept the truck for ~week and gave me a small SUV no questions asked. Intermittent check engine light- have paid out of pocket for diagnostic service and my own rental car and Uber/ Lyft Rides to/ from dealership (they do offer Uber within a 15 mile radius and I live ~25 away). I have worked with the same Service Manager (Emerson) since day 1 (routine maintenance since truck was new). Generally ok to deal with- communication is good but always seems rushed. The dealership itself is clean and the customer lobby is stocked with coffee station, snacks, and water. The reception staff is always pleasant.

Tamacina Kofrani

★★★★★

3 weeks ago

⭐️⭐️⭐️⭐️⭐️ Outstanding experience at Temecula Valley GMC! From the moment I walked in, the team was professional, welcoming, and truly focused on customer care. Purchasing my brand new 2026 Yukon Denali XL was smooth, transparent, and completely stress-free. The staff took the time to answer every question, explain all the features, and made sure I felt confident and excited about my purchase. Exceptional service, great communication, and a luxury buying experience from start to finish — I highly recommend Temecula Valley GMC to anyone looking for a dealership that truly values its custom

Bella Kopp

★★★★★

7 months ago

Great costumer services! Moe was very patient with us and helped us get a really good deal, he is very professional and not pushy either! Financial team is 10/10 fast and easy. Great environment and has great people too. I have been and 5 dealerships today and they were the best ones in all aspects ESPECIALLY financial.

Dan Croft

★★★★★

Edited 2 months ago

No pressure! This was the most important thing. This was by far the most pleasant experience I've ever had buying a vehicle. The staff here is top notch all the way down to the bow on the hood. Thank you!

G Ha

★★★★★

3 weeks ago

Outstanding sales experience at Temecula Valley. My sales guy Andrew did an excellent job, made the buying process, simple, straightforward, and painless. Did the entire deal from trade-in to driving off the lot in just a few hours. If You are in the area of Temecula can’t give them a high enough rating.

Celina Lopez

★★★★★

a month ago

Quinn was exceptional and went above and beyond on making sure my family and I were taken care of when it came to getting the repairs done and temporary vehicle to get home safely. They were punctual and customer service amazing Quinn was exceptional and went above and beyond to ensure that my family and I were taken care of during the repair process and the provision of a temporary vehicle for our safe return home. Their punctuality and outstanding customer service were truly commendable.

James Harrold Jr

★★★★★

Edited 4 months ago

I cant lie and say this was the best experience I've had buying a car but in the end Rigo did what he could to make the deal happen and was very helpful and kind. Shawn in finance was very nice, patient and transparent as well. 6 MONTHS LATER UPDATE!!! Since purchasing the Truck I have been back to this dealer about 4 times for upgrades etc nothing was wrong with the truck and every experience has been amazing. The guys and gals in service, parts and actually everyone has been terrific. It seems the initial bad experience I had was 1 person not a reflection of this dealership as a whole. I am beyond happy with the purchase and even happier with the customer service we receive everytime we visit. Quinn in service and Freddie in sales are 2 of my favorites, they have both went above and beyond for me and my wife since the purchase. Thank you to the entire team at TVBuickGmc you've earned our business in the future as well.

Alyse Renzi

★★★★★

a month ago

I had a really great experience with Emerson. Not only did he go out of his way to make sure I got a loaner big enough for my kids and I. He always stayed in contact was happy to help or answer any questions along the way and stayed on top of the whole process. I greatly appreciate it.