Texas Tires Lubbock

Times Up

★★★★★

a month ago

So I hit a pothole today in Marlin Texas… it popped my tire to one of my new 26 inch rims and tires that I got in Lubbock a few days ago I’m so glad they talked to me into getting a warranty for my tires which was a bit expensive but it already paid for itself They directed me to a shop in Waco, Texas and they warrantied my tire as promised and I was out out of there in about 30 minutes. Didn’t have to come out of pocket a dime. I highly recommend these people. They took care of me without any issues. And got me back on the road thank you guys so much. I was so worried.!!!

Christopher Christopher

★★★★★

11 months ago

Always willing to help out someone. Great customer service. If I need something they always find away to make things happen. I will always recommend these guys for any of my tire wheels and a lot of other accessories they can install on a vehicle. AB Ruben and the guys are top notch!!!!

Mike Fulmer

★★★★★

a month ago

""" 5 Stars """ Stopped by Texas Tires recently, the team was friendly, straightforward, and got everything done quickly, without any issues. This will be my tire shop of choice moving forward. Good prices and solid work, along with the excellent Texas service you would expect.

Zach B

★★★★★

7 months ago

Customer service was great. Ruben truly made me feel at home and helped me get the best price for my new set of wheels. Even when I was worried about prices he helped me with the best understanding of prices and how to pay off early I would recommend going to Ruben if you need any help

Luleit Gete

★★★★★

3 weeks ago

Texas Tires is very professional and fixed the leak in my tire in no time! They are fast and efficient with the work they do, and it’s nothing short of exceptional. Ruben is the man!

Denise Flores

★★★★★

a year ago

Been to multiply tire places here in Lubbock this morning and to hear these big companies say I can’t get the wheels I want or have to wait a week for them to come in I went to Texas tires and within 15 minutes I had picked out the rims I wanted and tires and in less then a hour it was completed! This is service the place you have to go if your time is valuable to you!! The manager Ruben was amazing from start to finish I will only go here and no we’re else! I feel like I was valued and heard in my concerns and needs thank you again to Ruben for a wonderful experience and for helping me get exactly what i wanted ! Inventory here beats anyone else here in Lubbock if YOU KNOW WHAT YOU WANT THIS IS THE PLACE TO GO IF YOU LIKE SOMEONE DECIDING what you spend your hard earned money one go somewhere else!

edgar ozuna

★☆☆☆☆

a month ago

This is in reference to the experience I had. I was taking in a truck to get tire put on had got there in the middle of the day so they were quite busy and left the truck and walk down the street to eat. I came back and truck had not moved. So I ask a out time and said would it be better to bring it in the morning and they could get it done prityquick. So I said i would and he said that would be great. So I did and came right after they opened. They had a couple of customers so I knew it would take a bit longer. I left the tru k for 3 hours and when I came back it had not been done. There was another guy sitting at the fron with the original guy I talked to the day before. He ask what is the problem. I told him they said it would not take but an hour so I left it longer just because I know there were a couple of people before me. He said yea it been a busy morning. I said I understand but I left it 3 hours ago and at this point there was one person waiting and the tru k was still in the same spot I had left it that morning. This other guy started asking so what is the problem as he said it a polite but negative demeanor as he smiled and then said he could just stop and not do anything. I asked if he was the owner and he said yes. Then I said this is how you treat your customers. He didn't seem to care as he said how is that. I said this this isn't my truck and I am just picking up. If it was my truck I would have said yes and taken it elsewhere. All the guy had to do is say the truth we overlooked it and we will get right on it. Maybe even an apology but that was not even necessary just a real explanation without the sarcasm and polite attitude that anyone could see even if he was doing it smiling. For being an owner maybe he should stay just that and not interact with customers. This is just my opinion. He may be a great guy outside of work but business wise should really look deep. Thanks for the help. Ruben The other guy Owner in picture

Rebeka Cruz

★★★★★

a month ago

The service was excellent Mr. Ruben was super helpful and very knowledgeable highly recommend this place for anyone looking for tires and or anything custom as far as suspension goes!!

Jo Wurtz

★★★★★

3 months ago

Only place we come for tires and wheels! Always do a great job at a fair price and quickly.

Adam Mejia

★★★★★

7 months ago

Ruben and his crew installed a 4/6 drop on my Silverado and I am more than happy with the results. My truck was ready in the time I was told. I would highly recommend Texas Tire!

Vanessa

★★★★★

3 months ago

Texas Tires is the place to be !! Amazing prices! They have the sweetest front desk secretary (Bernice) that attended me while I still had no idea what I needed . Ruben was the greatest help that made things easier knowing I will drive away with no worries . Thank you all, the staff is amazing . Overall they must have a great boss/leader behind them to take care of their customers .

Kennedy Duncan

★★★★★

3 weeks ago

I went late at night and they helped me very quickly. Ruben was very helpful and kind. I would 100% go back again!

Brayden Hamlin

★★★★★

4 months ago

I recently lifted my truck and got bigger tires and they were hitting my upper control arm and the other shop said it was fine. I came to Texas Tire and Ruben hooked me up and took care me by getting me spacers and fixed the problem! I’ll definitely be coming here from now on!

Cheyenne Sessions

★★★★★

a year ago

Recently was here getting my 24' Ford Bronco Lifted. Started off with a some big hiccups with one manager ( Not going to name names). The owner AB quickly got involved and worked with us day in and out, gave great communication, amazingly nice, built an amazing build that we are so happy to have! I would 10/10 recommend working with him anytime we need something!! Added before and after pictures to show the amazing build!

Art Botello

★★★★★

4 months ago

excellent service, we had an and amazing experience, staff was super friendly they fix my tire in no time! and Ruben was super nice!! Will recommend this place to all our friends and family!

Doug farmer

★☆☆☆☆

4 months ago

***The response given appears weak. I called the shop doing the repairs. They informed me neither you nor whomever you have your business insured with ever came over to inspect the damage on the pickup. As we all know, you cannot diagnose something without physically seeing it. You assume you know what happened. We all know what happens when you assume! I am becoming more ashamed that I ever conducted business with here. Like a child that was caught in the wrong, you are doubling down on the "not my fault". All that needs to happen is for you to file a claim with your insurance provider. We know the process. This is exactly what we do for a living. All companies have business insurance. The process is not difficult. Anyway thanks for answering and proving yourself once again. Keep those fingers pointed at others. That way you never have to accept any blame! Good job! I really enjoy rating companies very highly. If deserved. Most do deserve 5 stars. I love when a company stands by the customer. Did not happen here. An issue came about. Instead of going above and beyond for the customer (me), I was told, "not our fault". The reason I began conducting business here in the first place was due to the fact they are a Texas company and not a "national" brand. After a quick Google search I see why what happened has happened. Make sure you know at least a little about the companies you do business with. All I received here was deny deny deny. I don't blame the employees. They go by company policy. I was left on my own. Thankfully I am able to handle my business. As a Marine Corps vet, you want to believe everyone has your best interest at heart. Unfortunately that isn't always the case. Lesson learned! Back to the big national brand. At least they will stand behind the customer and attempt to make it right.

Cherie Weaver

★★★★★

4 months ago

What an awesome experience! We were traveling through and had some nails in our tires. They got to us extremely quickly. I couldn’t recommend this business more.