Hub City Body Shop - Lubbock, TX

Cathy Potter

★★★★★

a year ago

Dan, Chad, and the rest of the Hub City Body Shop team took excellent care of me and my car. I went in one day and they ordered all the parts and let me come back another day so I would t be without my car. Their customer service is awesome, they are thorough and detailed in their work, and returned my vehicle better than I left it by cleaning it inside and out. Highly recommend this crew for all of your car needs! Also, they are Lubbock Chamber of Commerce Members!

Jake Kelly

★★★★★

4 months ago

I’ve dealt with Chad at Hub City Body Shop, and he’s as professional and straightforward as they come. He doesn’t take any nonsense from insurance companies and makes sure everything is done by the book. The whole team was courteous, timely, and easy to work with. If I ever need body work done, I’ll definitely be coming back here. Highly recommend!

Doug farmer

★★★★★

a month ago

This is the place to go. The whole experience was great. Chad kept me in the loop on whatever may have been happening. Some parts are hard to find. I understand that. My pickup looks great. I appreciate the high quality of work. There are many options in Lubbock, but I put my support behind Hub City Body Shop! Thanks

Tommy Carrasco

★★★★★

2 months ago

I just want to say thank you to a great team here at Hub City Body Shop! Without their honesty, integrity, and professional advice about my investment I don’t know where I would be. If you’re looking for a world class, customer service and work this is the place to be! Thank you so much, Dan, Carrie, and Chad. Thank you for all you do here in Lubbock, Texas! God bless from the Carrasco Family!🙏🏼😇💯

Roberto Marrufo

★★★★★

9 months ago

The crew at Hub City Body Shop worked hard to get my truck fixed properly. Carrie and Dan treated me like family. I am so grateful they worked so hard to bridge the gap between me and the insurance company. They made sure ALL of my repairs were completed no matter what.

Marlin Olivas

★★★★★

a year ago

I wanted to take a moment to thank Chad and the team at Hub City Body Shop for the excellent job you did on my Cadillac. Your professionalism and attention to detail made the entire process smooth and stress-free. I really appreciate the care you took in ensuring my vehicle was repaired to perfection and even tho part of the damage was not included on the initial estimate you took the time to address It, this speaks volume of your commitment to quality and customer satisfaction. looks fantastic! Thanks again for your hard work. I’ll definitely recommend Hub City Body Shop to others.

Becky Wood

★★★★★

a month ago

I can't say enough good things about Hub City Body Shop. Chad and his team are fantastic!! The moment you walk in the door you are made to feel welcome. Everyone smiles. These days that's very rare. The work that they did on my vehicle is superb. If you need any body work done, you should definitely go to them!

Ramon Urbina

★★★★★

3 months ago

I was totally satisfied with HUB CITY Body Shop! Had hail damage very bad on my car. Carrie is who i talk to from the beginning to the end. She is very nice person to talk to. So i do recommend this body shop to my family’s and friends

Brent Schroeder

★★★★★

a year ago

I can’t recommend Hub City Body Shop enough! Dan, Carrie, and Chad were great to work with. They handled the repairs to my truck from start to finish and also worked with the insurance company on payments. They made the whole process very easy. These guys are my go-to! Check out the before & after pics 👍

Whitney Hargrove

★★★★★

3 months ago

We recently used Hub City Body Shop after a fender bender in a parking lot, and the experience was exceptional from start to finish. Their communication was outstanding—clear, timely, and professional. The body repair work was flawless; you’d never know the car had been damaged. We used the other person’s insurance for the repairs, and that process was surprisingly easy. Hub City Body Shop had great correspondence with the insurance company, which made everything smooth and stress-free. The quality of service exceeded our expectations, and I would confidently recommend Hub City Body Shop to friends, family, and anyone needing future car repairs. Truly top-notch work and customer care!

Dakoda Howard

★★★★★

11 months ago

Alex at the shop was very helpful throughout the process of getting my vehicle repaired and new parts put on! They worked with my insurance also the whole time and did quality work. The vehicle looks brand new. Please do not hesitate to give the shop a call and let them assist you!

David Crews

★★★★★

a month ago

Wow! What a great team. An incredible job by all. Thanks to Chad for shepherding me through the process. And thank you to all of the team for going above and beyond expectations. If you need body work done, if you want it done right, and if you want to work with good, honest, and professional people, call Hub City. They will take good care of you.

Emily Grover

★★★★★

3 weeks ago

Hub City Body Shop did an excellent job with repairing my vehicle’s hail damage! They finished my car ahead of schedule, and it was so nice and clean both inside and outside when I picked it up. For the foreseeable future, if my vehicle ever needs repair, Hub City will be my first choice. P.S. Happy Birthday to Roy! Your family is so sweet.

Cassandra Beach

★★★★★

7 months ago

I had the pleasure of working with Hub City Body Shop in Lubbock, Texas, and I cannot recommend them enough! From the moment I walked in, I was treated with professionalism, care, and a level of service that went above and beyond what I expected. The real standout for me was Carrie. She went to bat for me with the insurance carrier, making sure I got everything I was entitled to. It felt like she was truly invested in getting me the best outcome, not just in fixing my car but in handling all the insurance headaches that come with it. Her dedication made a stressful situation so much easier to navigate. As for the repairs, Hub City did an amazing job. My vehicle came back looking brand new! The attention to detail was impeccable, and they kept me updated every step of the way. If you’re looking for a body shop that truly cares about its customers and delivers top-notch results, Hub City is the place to go. Carrie and the team here have earned a loyal customer for life. Thanks again, Hub City

Heather Davis

★★★★★

3 weeks ago

Hub City will forever receive mine and my family’s business. They are professional, courteous, and extremely good at what they do. From the moment I walked in the door, I knew my vehicle was in good hands. Carrie kept me updated throughout the entire process and my vehicle looked brand new and beautiful in the end. So thankful for Hub City!

TRB

★☆☆☆☆

4 months ago

Wow after reading the reviews I would think there all lies or wonder why all these cars are getting such fast service. My car has been there since May and it is Oct.28th as I write and still haven't gotten my car back, I was told in August that the parts were in and called ol Chad in September and they hadn't even stated on it, then Chad tells my insurance that it would be ready on Oct 3rd so I go over there and it hasn't even been in the shop, so I call on Oct 5th and Chad said well it has hail damage so we will fix that with our insurance. There was a hail storm in June I was going to call today Oct.28th but I just wasn't up to hear another lie. My car had damage to the fender door and rear qtr panel , I will never take my car here ever again and I recommend you shouldn't either they might just decide to keep your car for 6 months. Pics of my car what 6 months of repair work looks like

J.R.

★★★★★

4 months ago

Got my truck back from the major hail storm we had back in June and looks amazing!!! The PDR was spot on and everything looks brand new. Chad Bouse was great to work with and everyone at the shop was friendly. The quality of work is great! Will definitely used for any future work. Thank you Chad and the team!