About Business
Conveniently located in Sacramento, CA, The Auto Experts has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto air conditioning service, Auto electrical service, making them a top-choice Car Repair specialist in Sacramento. Backed by 205 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Sacramento, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, The Auto Experts is the go-to destination for quality and service in Sacramento, CA.
Google Reviews
Madison Leong
★★★★★
4 months ago
Super friendly people and great communication. Had some complicated car problems and they were able to figure everything out.
Heidi Trytten
★★★★★
7 months ago
Auto Experts on Folsom is a great place to bring your car. They have a friendly staff, and are very helpful, honest and thorough. Good location, and comfortable waiting room. Would highly recommend!
Joi Johnson
★★★★★
10 months ago
They were fast, efficient and very polite. I went in for a battery change and was out in 30 minutes or less. The waiting room is very clean welcoming. There are books, snacks, and coloring books to keep people and their kids occupied while waiting on their repairs to be done. It’s close to my house so I’ll be back for anything else I need !
DEANN TURNER
★★★★★
4 months ago
Excellent customer service. They were also very thorough at finding everything that was going on with my vehicle.
Diane Holland
★★★★★
5 months ago
Nice people. I felt they weren’t going to take advantage of my lack of knowledge. And got my car by the time I needed it. I have found a new place to take my car for service
Fred Bermudez
★★★★★
10 months ago
The most HONEST team of Mechanics I've ever used over the past 20 plus years. Priscilla runs the place is very easy to work with and very patient and understanding. Scott worked on my truck and is a true professional and very knowledgeable. He did great work on my truck several times now and I won't go anywhere else from now on. Everyone there Armando as well -everyone is very patient and helpful. Highly recommend. My advice call them first, you won't need to go anywhere else! 10 Stars ⭐. Thank you for giving me the peace of mind I needed.
Jeremy Wagshul
★
☆☆☆☆
2 years ago
Not professional by any means. After a rude encounter with the lady at the front desk I was skeptical of the business. When I was notified to come pick up my car after paying in full I went to start my car and noticed the job was incomplete, my dashboard not put back together screws and grease marks were all over. I went to notify the management and they acted surprised. I explained to them that was not professional by any means and was going to express what happened so other customers would think twice about servicing there car there. I would recommend you avoid this place and find a more professional auto shop to get your work done. The last thing a customer wants is to wait while they “put back” the pieces of the car. This confirms they not only didnt check the work but also not confirm the car was ready to be turned back over to the customer.
Vacariyon Johnson
★★★★★
7 months ago
First time being here and I loved every moment of it, I was able to schedule ahead of time, recieved GREAT customer service from Armando and The Auto Experts took GREAT care of my car! I will definitely be coming back for future concerns with my vehicle! Also shout out to Armando for clear communication, he gave wait time information, details on what to expect and handles customers over the phone perfectly with great energy! 10/10
William Moreland
★★★★
☆
2 months ago
Got me in and the job done really quickly for an emergency repair. Not stoked on their hourly rate ($210/hr) but it’s business. May come back in an emergency situation
Sharon Carter
★★★★★
7 months ago
It’s about time! I’ve been looking for a shop that I can rely on and trust. I came in about a year ago for just a quick battery switch out, it went smoothly. Very nice people. Quick, good service. Fast forward to now and it was a bigger job. I had no idea what was going on. Everybody was so helpful and understanding. Explained everything, very detailed. Worked with my warranty company got me everything I needed!! If you’re looking for a hassle free experience, great work and someone to treat you with respect this is your spot!
J Keuwk
★★★
☆☆
2 months ago
Competent mechanics and clear communicators, but takes longer and costs more than some other places nearby. Still, gets the job done, and no complaints with the quality of the repair or the honesty of the assessment.
Lisha Henderson
★★★★★
6 months ago
They are SUPER GREAT!!! FRIENDLY, PROFESSIONAL, AND THOUGHTFUL! The service is Excellent! I love the written work up they gave me regarding the additional services my car needs. I will be back to have other work done on my car! I HIGHLY RECOMMEND THIS SHOP! Patricia & Mondo are very good people 👍🏾
Kimberly Perez
★★★★★
4 months ago
Easy on line appointment system. Previously received the best creative mechanical repair. Very reasonable prices. Full inspection just for an oil change. Will go back for more repairs on my very aged but reliable vehicle.
Chalon Green
★★★★★
Edited a month ago
I recently had some work done on my car at Auto Experts, and I couldn't be happier with the results. The team was professional, friendly, and got the job done quickly. My car is now prepared for a long road trip ahead and I'm grateful for their expertise. Highly recommend their services! 🚗👍
harry harte
★★★★★
a month ago
Really had a great experience both the guys at the counter we’re fantastic Made the appointment with Armando Courteous to the point The work was done on time, even caught a nail in my tire repaired that did my oil change Rotated my tires You guys are great and I will definitely be back
MC Dchaine
★★★★★
3 months ago
When the starter finally went out on my Honda 2011 CRV. I reached out to Matt and the team. He was able to provide me with a quote and advised me on additional repairs needed to keep my car running safely and sound. Thank again to the quick turn around on all the repairs as well.
Chris Martinez
★★★★★
6 months ago
Honestly couldn’t have asked for a better experience. I needed a last second battery change before a work trip and realized I had a ton of corrosion which made the place I bought my battery from not wanna change it out. SO glad I found Auto Experts because they got me in quick and went above and beyond to give me peace of mind for my trip and knocked out things very quickly and professionally. Also everyone that works there are incredibly nice. Will definitely be going back for future work needed on my car. Thanks again!!
B G
★
☆☆☆☆
a month ago
Made an appointment for my wife. They tired to sell her a new battery which we replaced a month ago. Then tired to tell her the breaks were bad and we just did those as well. I’d be surprised if they even put new oil in and tried to get an engine replacement on top of that. Would not recommend.
Christine Johnston
★★
☆☆☆
3 months ago
Writing this review because I hope someone will read it and be spared their time. I used The Auto Experts online scheduling tool through their website to schedule a same-day appointment for diagnostics due to check engine light coming on. I scheduled the appointment at 10am and received confirmation via both text and email within about 10 minutes, for a 130pm appointment. The appointment scheduling tool asked me to provide information about my vehicle, including make and model, what the issue was (check engine light on, diagnostics) and whether I planned to drop off my car or wait (I indicated I would drop off). I arrived at The Auto Experts just before 130pm. When I spoke to the individual at the counter and told him I had scheduled an appointment, he seemed unaware, asking me when I had scheduled, and was the appointment for today? Then, rather than trying to find the appointment in the system I assume they have, he proceeded to ask me all the same questions I had already input in the scheduling tool, such as what was wrong with my car and did I plan to leave it. He told me they were really busy and might not be able to even get my car into the shop to run the diagnostic until the end of the day, maybe tomorrow, would I want to just come back. He asked for my keys to get the mileage (also input in the tool). When he came back inside I randomly thought to mention my car is diesel, to which he paused, asked me to wait, and went into the shop. He came back a couple minutes later and told me they wouldn't be able to help me because "we don't have the tools to dig deep in the diagnostics for diesel". Sent me on my way without even a recommendation for where else to take my car. I give this establishment 2 stars because 1 seems overly harsh when I didn't receive actual service on my car. But also, I didn't receive actual service on my car despite using the tool they make available on their website, so that's their bad. Why have a tool that allows scheduling then not even refer to it? I provided the make and model of my car which includes that it is diesel. If you can't service diesel vehicles that should be made very clear on your website. At least you should review the appointments you allow to be scheduled and screen for diesels, call me and spare me the HUGE WASTE OF MY TIME. I will not refer anyone to this establishment and will not bring my own business here in the future, despite the convenient location to my house and if I were to get a non-diesel in the future. Do better.
Jason Smith
★★★★★
a month ago
Great place to get your car fixed. Both of the guys I spoke to about my car were very professional and easy to talk to about what needed fixing (Mike and Scott). This was my first experience with this shop and I will definitely be back for future repairs and servicing.
