The Boyz Automotive

Mark S. Rooks

★★★★★

3 years ago

Fabulous experience at Redmon's. We were on a family vacation from Texas, when tire pressure warning light came on. Calling around, the chain tire companies all told us they had no appointments. When we called Redmon's they told us to come on in right away and they would help us. They seemed pretty busy with a full waiting room and full bays. My wife and kids walked over to the Dunkin donuts across the street. Before they even finished their coffee, Redmon's found the screw stuck in our tire, removed it, plugged the leak, charged me $15, and sent me on my way. Can't say enough about how courteous, kind, and efficient the service was.

Natasha Boldon

★☆☆☆☆

3 years ago

This place is a total rip off. I dropped my 2010 Kia off for a quick oil change...With out asking they used synthetic oil and my oil change cost 75 dollars. I normally get my oil changed for 35 dollars! And when I expressed my concern for the price, I was dismissed as if I was stupid. I only used this place because it was close to work. I do not recommend this place to anyone, especially another female.

Matthew Maryak

★☆☆☆☆

3 years ago

The mechanics at the shop are completely incompetent. They broke additional parts on my vehicle which delayed me another day getting it repaired. In addition, they denied that it was an issue. They took it for a test drive said everything was OK. However when my wife drove home it had flashing brake lights on the dash. There was also rattling in the front end that they denied was there. The noise magically disappeared after they looked at it. You should never, ever take your car to this place.

anna smith

★☆☆☆☆

3 years ago

Last year, I went to Redmon’s to get an oil change and they told me I needed to get my master cylinder replaced. So $560 dollars later I took their recommendation and had the work done. I came back in July for a car inspection and they found something was wrong with my brakes. I then reminded the new owner that I had already had my master cylinder fixed with them. He told me he would take a look at it and was going to “bleed out the cylinder” to try to fix the malfunction. He said he fixed it, but it still wasn’t stopping correctly. So I came back in December, and he looked at it again and stated the part had a malfunction on it and they would have to do the same service and charge me $550 yet again. I declined any more work from them and took my car to Xpertech, about 2 miles down the road they did the work and found out that Redmon’s double-looped the part and never replaced the first master cylinder. It's insane that these people are even allowed to operate let but cannot stand behind their work.

Keith Yeatman

★★★★★

2 years ago

Great place to have work done on your vehicle. I have been doing business with them for over 9 years. Honest, fair prices and good at their work, big jobs or small. Highly recommended.

Blake Harris

★★★★★

a year ago

I called around 3pm on a Friday afternoon needing all new tires. They quoted me quickly, got me in and done within 90 minutes all for a fair price.

Julie Miller

★★★★★

Edited 2 years ago

I love these guys. Super reliable even after the owner retired. They've even fixed what other mechanics have messed up. They always go the extra mile and the total is almost always less than I expected. I do have an older car, so that factors in. I just can't stress enough how affordable and dependable these folks are.

Jonathan Powell

★☆☆☆☆

Edited 6 months ago

*NOT THE PREVIOUS OWNER* They scraped my front left bumper. When I showed them, they accused me of doing it myself. They didn't even fix the alignment problem I came for. I don't think they will be in business long.

Christie Merzlak

★★★★★

7 years ago

We've been using this place for years for inspections. They are very fast and seem to do very honest work. They were super helpful getting my husband's car bumper fixed up and working with our insurance after he hydroplaned on the interstate. Highly recommend them!

Ben Siskind

★★★★★

6 years ago

I've had another mechanic for years but yesterday I was in a bind and Redmond's was really close. Not only were willing to fix my issue quickly they also were super nice, respectful, and fun to talk to. They got me sorted out and for a fair price. I'm very happy with the service I got.

Michael Ross

★☆☆☆☆

a year ago

This was a good shop until the former owner sold. I'm still paying other shops to fix the damage they did to my jeep. Edit: In response to the owner... I brought my Jeep in to Stan but the work wasn't completed until after you guys took over. I was having my engine and transmission replaced. It took around 5 months. I believe Angel was lying to me about a lot of stuff. I'm pretty sure you guys were having trouble getting credit from suppliers and my job just kept getting pushed back. On top of the fact that I was without my Jeep for 5 months the work was shoddy and I ended up taking it to the Jeep dealership where they documented a lot of the problems. Things like the fuel line being cut and then SPLICED which is why I had to bring the Jeep right back to you after I picked it up. Gasoline was spraying all over the engine compartment. That kind of work gets people killed. You aren't just bad at what you do....you are dangerous.

chris phillips

★☆☆☆☆

2 years ago

I came here for an alignment on my '96 Volvo. After working on it, they said they couldn't align it properly, that the car might have messed up shocks or something, and charged me half, as there was a slight improvement. 6 months and a new set of tires later, I took my car to another shop and they aligned the car perfectly, and I had to replace no parts for this. I'd suggest not to get an alignment here. Nice people though.

Genelle Arandia

★★★★★

a year ago

I visited Asheville for a friend's birthday trip, and on the drive there from Florida I got two flat tires - luckily, we made it all the way to our Airbnb. I called my insurance to have my tires replaced and Redmon's was recommended. I was super stressed about having my car ready for the drive home in a few days, and explained this to the very nice associate on the phone who probably heard me at my most frazzled. I dropped off my car in the morning, and they had replaced my tires and did a safety check on the rest of my car before the end of the business day! It was such a relief, and my car made the drive back to Florida with no problems at all. TLDR: Redmon's customer service and work is top-notch!! I highly recommend them for your automotive needs!

Monique Cote

★★★★☆

Edited 2 years ago

I recently had an inspection and oil change at Redmon’s. A short while later I had the oil light come on. As it turns out, they had overfilled it doing an oil change, and it ruined certain parts of the car, which I am now having to pay for. I tried to reach them and left a message now it appears maybe they have blocked my number. I will go there and approach them to see if they will take responsibility for this. Then I will continue my review… I expect since they made the mistake that they will pay for the coverage of the repair. To be continued… Well I just changed it from 1 star to 4 because they WERE accountable, and they did pay for the repairs. Much appreciated.

carranastorm

★★★★★

2 years ago

My son and I have been bringing our vehicles here for years and they are just amazing. They always charge a fair price on parts and any labor that I've had done. Today I just went in for an inspection and was in and out in less than 30 minutes. Thank you Angel and everybody else on staff for always treating us so well!

Gypsy Jenn Neff

★★★★★

5 months ago

Support these wonderful guys! Not only are they honest and reliable mechanics but they went above & beyond today by getting my brakes replaced so quick and affordable; but also for being so kind by offering to shuttle me home & back. By the way, their family business (of 60 years)was almost all but lost to the flooding from Helene last year, in their downtime they helped rebuild homes in our community. Now they're trying to rebuild their business with little help from outside-- please take your vehicle to them and/or look up their Go Fund Me and make a donation for the rebuild! Thank you again Angel & Luis! 😊🙏

Jess Fager

★★★★★

a month ago

We have been taking our vehicles to this shop for years and we have always had great service. The other day I noticed a screw in my tire. I drove over and they were so polite (as always) and fixed my tire right away. I am so happy to have them in our area.