The Brake Center

Thaddeus Openhowski

★★★★★

4 months ago

Joe did a fantastic job on my truck. He explained in detail what he was going to do. Very satisfied with my experience.

Ashley Howd

★★★★★

8 months ago

I had a great experience! My brakes were fixed quickly and accurately. Joe was very friendly and helpful. Will definitely return and recommend this shop to others!

Scott Lund

★★★★★

8 months ago

I have been taking my vehicles there since joe dad owned it. Always reliable and wont add on a bunch of extra work if it doesn't need it. Always goes over what needs to be done before fixing. Best brake center in town.

kassie Smith

★★★★★

6 months ago

I had a scary brake problem, and Joe stopped out of his busy day to help me.. I will be back again for future issues! thank you so much! Such a nice guy!😊

Kristen Yates

★★★★★

a year ago

My rear brakes have been squeaking since shortly after the last shop replaced them. I also had an issue with a worn hub. I took my truck to The Brake Center and Joe fixed everything with the right parts. He even worked on my emergency brake because he noticed it was seized up. Absolutely the best shop in town! Fair. Honest. Convenient. Knowledgeable. 100 times better than the large corporate/ dealership shops.

Lisa Marthaller

★★★★★

a year ago

My husband and I want to thank Joe for helping our daughter, Abby when she was stranded in SD on a Sunday. He went above and beyond to help her feel comfortable and get her car up and running to get home to ND. He spent all day working on her car, researching and explaining to her what was wrong. He even told her to call him on her way home on the interstate if she needs help and to call when she made it home. Just amazed by all the kindness and goodness given to my daughter who was very emotional and alone. He sent her on her way with a drink and snack. Thank you Joe and we will spread all the praises and wonderful service you gave all around. You made these parents feel so much better being many hours away.

Micah Lambert

★☆☆☆☆

a year ago

The people here are very nice and work at what they do very hard. However, in a recent repair of rotors, pads, and a caliper cleaning, the service was sub-par at best. We were first time customers and the reviews seemed to be promising, so we gave it a shot. The vehicle was dropped off on a Monday night where we would be told it would be done Tuesday after the workday. After taking a call saying it wasn’t quite done, we were told we would receive a text sometime Tuesday night when it was done that we could pick it up Wednesday morning. This text never came, but a text saying that it wouldn’t be done did. We then requested the car be done by 7pm on Wednesday. As we pulled around the corner, the phone rang and an additional hour was requested. Once the hour passed, the phone rang again saying something came up and it would be done in the morning and ready to pick up at 5am. Upon arrival Thursday morning at 6:30am, the vehicle was still not done, but we waited 30 minutes to drive it out of the shop ourselves because we were tired of playing this game. I understand there are busy weeks and long weeks, but if you are overbooked, don’t promise something that you can’t attain. This specific job shouldn’t take anyone more than a couple of hours, much less a couple of days. In voicing our frustration, we merely got an “I’m sorry, thank you for your patience” and then were dinged with a full repair and labor price, competitive with that of a shop that could have it done in a few hours tops. We would’ve had less of an issue waiting if empty promises weren’t made, but because they were, we were not able to accommodate for it and it caused some significant logistic inconveniences. The repair job seems to be thorough, I will say, but the handful of compounding issues here pretty well summarize our experience, and we will not be taking another vehicle here.

Michael Lustfield

★★★★★

4 years ago

While driving home after some vehicle repairs (rear ended), there was a hard thud and the pull-over-NOW (red engine) light came on. The first place I could get to was going to charge me a $100 diagnostics fee just to borrow their code reader. I opted to drive side streets and considered a tow, but thankfully Abe's Brake Service was right around the corner. Abe was a savior that day ... and couldn't accept any form of payment I had ready. He trusted me to come back the next day and didn't want to accept any extra as tip. Everyone I ever sent his way mentioned how great they thought the service was. Years later, I needed brake work done and was pretty bummed when I realized the place was gone. I hoped maybe I could still get the same service there and it turns out ... YEP! Abe retired, but his son took over the shop and provides the same fantastic service. He told me exactly what work needed to be done, how long that work could be ignored, and offered options to reduce the overall cost for each task needed. This guy clearly has a passion for his trade (and hobbies). He even taught me how my brakes work and explained some differences between my vehicle and others vehicles of today. There's much more I could say, but the bottom line is that this is where you go if you care about quality and honesty.

Allan Holm

★★★★★

6 years ago

I first went to The Brake Center almost 10 years ago, then it was Abe's Brakes. He was friendly and professional but also very personable. Prices are the best in town! I recently returned a few months ago with my newer car knowing how great they were in the past. I talked with Joe, he is also friendly and super knowledgeable. It was truly a joy working with him. 4 brakes & 4 rotors cheaper than multiple other brake service places in town. Check them out, give them a call. I recommend them over anyone around.

dalen moore

★★★★★

5 years ago

I can 100% recommend this business. From the initial phone call and estimate to the final brake installation and payment the process was smooth and exactly what Joe said it was going to be. The professionalism of this place is unmatched. I thought I would need front brakes but it turned out to be the rear ones and they had the honesty and integrity to let me know I still had two years left on the front ones which saved me a bigger bill. When the front brakes need replaced they already have my business. Will be taking the girlfriends vehicle their too. Prices can’t be beat either.

Ryan H

★★★★★

6 years ago

A brake line started leaking on my truck while I was driving it and I had it towed to The Brake Center after a quick online search based on the reviews and a cold call with Abe. Joe and Abe were great to work with and straight forward from the start. They got my truck into the shop as quickly as they could and got me back on the road. It was not an easy fix and I am grateful for their thorough explanation of the work that was completed and their transparency with the issues they encountered and why they replaced the parts they did. Joe and Abe are knowledgeable and hardworking while still being super friendly and easy to talk to. I will be going back for any future repairs or advice.

Alex Christopulos

★★★★★

a year ago

I brought a 2017 Volvo s60 there a few years ago due to some brake humming I did not notice on test drive. I didn't like the noise from a certified low mileage vehicle, and I needed to make a funeral in Chicago the next day. Needed a fix ASAP. I am sub-amateur at best when it comes to diagnosing issues, so I knew taking a chance on a smaller family-run shop could exceed expectations or end up satisfied with the work even though you know you just got up sold on something. And there are other good shops in Sioux Falls. But this place's reviews were so good (and not paid for), that many people saying such good things of their own volition had to mean at least something. And I was near 41st and Minn so I did a search near me for car repair. Didn't even call, was close enough to just pull up. Explained the situation and-long story short- ended up having the best experience I've ever had, be it purchasing or repairing to everything in between. It took half a day, and they even drove over to Graham Volvo and got OEM parts straight from Volvo just to be safe for my trip and didn't up charge me for it. He could have tacked on hundreds by doing that for name brand parts. He ate the cost because felt bad that he didn't get a chance to fully detail it and clean up the outside to his usual standard. Unreal.He just said he appreciated that I chose them and that he hopes I'll come back. These guys deserve some sort of award for adhering to their stated goal and for their iron clad truth telling.its not even in their DNA to try to upsell you. They'll tell you to wait and you don't need yet if it isn't a safety concern. They present the options. Explain them well. They make sure you know there won't be any surprises. But if one pops up right away I do believe they will rectify it correctly and fairly, It's simple stuff, but business integrity seems so antiquated as of today you're almost shocked when you're on the receiving end of it. Thanks to this snail business of real professionals.

Tadd Bushfield

★★★★★

5 years ago

Abe and Joe run a top notch business. They are honest, friendly, and do great work. They have done brake work on two of our vehicles in the past and we’ve had no issues. We recently purchased a used car and the brakes were squeaking. Turns out the discs were a little rusty but no repairs were needed. There was no charge for the diagnosis or their time. Exceptional customer service!

Matt Martens

★★★★★

7 years ago

They were able to get my car in the same day I called them for new brake pads on the front 2 wheels and resurfaced both rotors. It took them about 1.5 hours like they said it would take. I've been driving my car for 2 days now after the service and haven't had any issues. They were quick, reliable and friendly. Their price was comparable with other places as well.

Josh Rouse

★★★★★

6 years ago

We rolled into town with badly grinding brakes and needed them fixed before we continued to the mountains. They were able to fix our brakes quickly, were very friendly, and basically saved the second day of our western vacations. These folks are family owned and the best of the best. I highly recommend them and wish they were closer to home in the Cities.

joshua

★★★★★

4 years ago

I just can't say enough how amazing this place is. I highly recommend going here to at least get a second quote. They are a family run business with workers that care about your car. They want to fix it not just replace parts left and right hoping that fixes your problem like other suspension shops in town. Thank you guys for the years of always getting a fair price and never having to go back with the same issue you always fix it the first time and that makes you guys a Diamond in the rough for Sioux Falls repair shops.

Brian Pulling

★★★★★

6 years ago

My wife was recently told she needed brakes on her vehicle. I saw the reviews on The Brake Center and decided I would try it out. I could not be more pleased with the service I received from Joe! He was very friendly and told us he checked over our brakes and they have about another 15,000 miles on them and then said it was no charge! When I need brakes done, there is only one place in town that I will be going and that is The Brake Center. Thank you Joe for giving us some peace of mind.