The Brake King

Brandon Wimmer

★★★★★

8 years ago

This place is awesome! I was here to get new tail pipes on my truck because my have rusted off. I was greeted by friendly and helpful workers there. They took my truck in immediately, the mechanic came out told me the estimate, I gave him the okay for it and he went to work on it saying it would be a couple hours. It was done within an hour and some change and they did a fantastic job. Thank you guys so much!

Joseph Singletary Crawley

★★★★★

6 months ago

I visited a week before to price how much on Brakes and Rotors to be done on my vehicle..Visited again on September 2nd 2025 for brakes and rotors on my 2011 Juke to be changed I had arrived at 7:40 a.m. and I was done by 9:00am! VERY HELPFUL AND FRIENDLY.. I definitely recommend them to everybody and will be returning to have my next vehicle worked on... (If you need work done to your vehicle I truly recommend them they are very friendly and very knowledgeable)

Eric Epps

★☆☆☆☆

6 months ago

Charge $150 diagnostic fee. Just to put on computer and give you their educated guess. Was no different from going to auto and let them check for free. Was told may need a new motor and gave a crazy price. Took it to a real mechanic shop they immediately found out it was a $86 injector. $320 total price to fix without a diagnostic fee. Stick to brakes! They will get over if you not knowledgeable. Get a second opinion!

Donald Heath

★★★★★

8 months ago

I went to Brake King to have my brake system checked out. I was hearing a whistling noise while driving my car and wanted to make sure my brakes were okay. I had a mechanic check my brakes and found that they were in perfect shape. I was then ask if my car had been in a shop for repairs recently. I said, yes. As a matter of fact, I had just got my car back after two and a half months. Told them that both passenger side chrome wheels and tires had to be replaced because I had hit a curb at a high speed and damaged the wheels and tires beyond repair. They ask who did the work and I told them the name of the repair shop that fixed my car. They then told me that the tires on my car were directional and that the tires had been installed improperly. What that meant was that the tires were installed with the direction backwards from what they should have been. I was told that if I was driving in the rain under that condition, that I had no traction at all and that the condition was a real safety hazard. I was told to take my car back to the repair shop that I used and request that this condition be corrected immediately. I was very happy that they revealed the true condition of my car and that they advised me as they did. I actually thanked the mechanic for his professionalism and his advise. I had to pay them for this review but it was worth every penny. Thank you Brake King!!!!!!!

Sophia Reynolds

★★★★★

6 months ago

I can't tell yall how kind these folks are. I took my car in this morning because I had a puddle of water in my back seat from the rain storm. I knew it would be either because of my sunroof being clogged or possibly due to a leak in my roof rack rails. They got me in and out asap. And as a single woman showing up to a mechanic shop, I always have worries that I'm being taken advantage of. These guys were amazing and they even answered a bunch of questions I had about my dad's van that also has some issues. I won't be going anywhere else and the kindness they showed me today was exactly what I needed.

Carlos Phair

★★★★★

7 months ago

I highly recommend this repair shop. HONEST staff; I had a dead battery, went to Advance Auto and bought a battery, then they told me I had a bad alternator. I take it to Brake King and found that it was a $960+ job. Then a young man came from behind a desk and told me he thinks I should let him check my alternator just to be sure. Turned out after running 3 different test on my car there was nothing wrong with my alternator (car has less than 50K miles on it) The great part was it took him 5 minutes for all test test and he showed me the results. They could have taken my car and charged me for a alternator replacement but choose to be honest and help me out. They have my business forever.

Dan Mancini

★★★★★

7 months ago

They were able to get us back on the road as we were stranded in town with defective brakes. The kind, friendly and knowledgeable staff was able to understand our situation and get us back on the road! We Are so grateful to the staff and their knowledgable and friendly technicians as well as reasonable prices. We cannot thank everyone enough especially Christine, Frankie, and Dawn!

Cash Money E

★★★★★

2 months ago

Very helpful they even got to my truck early and had it back to me in a very reasonable time they were great with communication and explaining to me what I needed they didn’t try and sell me and were very honest about the situation 10/10 highly recommend… ask for Travis

Nathan Edwards

★★★★★

a year ago

I can't speak On all the Brake king but the one On Jefferson Avenue. Newport news is one of the best if not the best. Don't let the name fool you. They do it all. I had brakes and rotors put on my truck, a New exhaust.

K Tr

★☆☆☆☆

Edited 3 months ago

This place is a rip off, they lied about a rear differential! I went in with no noise they claimed to have put fluid in it and when i had another place look at it showed they didnt tighten it with the right tool. I had it rebuilt somewhere else. I got robbed they over priced some trash work and how did i drive in with no noise and a few days a get a winding sound. They refused to make it right. Never again. Dont do it they are terrible. Shame on you

Mina

★★★★☆

2 years ago

Great place for auto work. Clean environment, friendly staff, and knowledgeable folks! They are good at getting you squared away! Came in with a brake situation and Stephen jumped right on it, tearing it down to find the source. They explained as they went. Stop by, you won’t be disappointed! Thanks Stephen…will work with you again. 😀

Joiah Ladson

★★★★★

10 months ago

I was referred here to get my brakes changed and I will NEVER go to another mechanic/auto shop so long as I live in VA. Brake King is BY FAR the best auto shop I’ve ever been to in my 20 years of driving. I’ve lived in many different states and have dealt with many different auto shops, no one even comes close to Brake King. They also do oil changes, inspections and other auto work so I’ll definitely be going back for maintenance. Not only are they great mechanics but they are morally driven people. From the moment I got there all they did was do everything in their power to help me. As a female, I’m usually very skeptical of going to auto shops by myself as they have a history of taking advantage of us, not Brake King. The prices are more than fair and the staff are more than welcoming. I felt like I was at a family members house getting my car looked at in my uncles garage, that’s how comfortable they made me feel. Another major plus was the cutie patootie poodle at the front desk. I live 45min away but that means absolutely nothing. For the price and how I was treated at Brake King, it’s 100% worth the drive.

KJOAN WEAVER

★★★★★

3 months ago

Brake King Customer Services Excellence and Vehicle Services Excellence, is why this company has been in business since 1966. You show customers are appreciated, valued, and offer Receptionist Customer Services Excellence (Travis/Christina) and Automotive Tech Precision quality services (Frankie). My automotive services visit 12/12/2025; I was courteously welcomed, attentive visit needs details were documented for my Automotive Tech. I was provided opportunity to discuss and view in depth, the diagnostic results with the Automotive Tech. My vehicle concern was timely resolved. For proven honest quality of services and fair competitive prices, I suggest you visit Brake King… Thank you to Travis, Christina, Frankie, and the Brake King Company/Employees!!!

Linda Debroux

★★★★★

a month ago

I like to thank Travis for his great customer service and keeping me updated about my vehicle. I will also like to thank the great mechanic Stephen who worked on my car and got my baby up and running in less than 3 hours. Brake King is the best, they just don’t know how much I appreciate all they have done to get me back on they rode. Hopefully nothing else happens, but if it does? I will be back to them.

C C

★★★★★

2 months ago

Great experience at Brake King today. I went in thinking I needed a brake flush, but it turned out to be a simple issue from some previous work I had done myself. They were completely honest and didn’t charge me anything. Service was fast—I was in and out in about 30 minutes. The front desk staff was friendly and welcoming, and the service tech, Frankie, was very professional and upfront. He listened to my concerns, explained why what I thought might not be the issue, and clearly described what he believed the real problem was. Honest, efficient, and trustworthy. I’ll definitely be back and would recommend Brake King to anyone.

Miss Brenda Grant

★☆☆☆☆

3 weeks ago

I had a diagnostic done. The mechanic did well, but Travis was disrespectful. I'm a grown Kady. He was calling everyone Mr. or Ms, or Miss. When it came to me, it was sweetie, etc. I told him needs to address me the same way like the other customers! I had make him call me by name in a respectful way. I called today to see a price fir a part...same thing. I've been going there off and on since 2008. The people who there before them were respectful. I guess they're retired. I will jot be returning. Be careful how you your elders.

Joseph Stierwalt

★★★★★

3 weeks ago

Had a wonderful experience here. They repaired an exhaust manifold leak, replaced the manifold, and both O2 sensors on my daughter's CR-V. Zach must be some kind of wizard or saint, because he managed to replace the manifold and hardware without breaking any exhaust bolts!! On a car with 200K miles! Amazing. And the cost was extremely reasonable! I came here based on a recommendation. Now that I know for myself how good they are, I will be back! Strongly recommended!