The Polishing Pad Inc

Paul Paul

★★★★★

2 months ago

Thank you Shane and Vaughn and the crew on the repair work on my 2025 toyota camry. The best auto repair facility on Staten Island i have ever dealt with.Shane and Vaughn are very professional and whats more important than anything else is their honesty, integrity overall. Their workmanship is beyond. Shane and Vaughn are both caring individuals treating customers with genuine respect, empathy, and personalized attention to build lasting relationships rather than just transactions .keep up the good work. Your father would be so proud of you guys. Thank you for your services John sobchik

Arianna Barbuscia

★★★★★

8 months ago

Vaughn & Shane (and Madison too!) are running an incredibly well oiled business. They would make their father so proud for they had big shoes to fill! They are honest, respectful men whose team does superior work. I’ve brought too many cars there to count (many more than once 🫣) and somehow, my cars come back looking better than when I picked them up from the dealership! They make everything seamless for their customers which is highly appreciated: from arranging rental car drop offs/pick ups, even to sending me home in an uber if I’m just dropping off. There is nobody else I’d recommend to others and certainly nobody else I’d let touch my cars. From minor to major damage, there is no job they haven’t been able to handle!

Ricky

★★★★★

a year ago

The Polishing Pad is the absolute best! Took my car here after recently being involved in an accident. This was my first accident ever and The Polishing Pad made the process quick, simple and understandable. Shane took the time to help me with filing the claim and appropriately setting up the next steps. The communication provided by Shane and Vaughn gave me peace of mind from beginning to end. If you ever need to bring your car to the body shop, this is the spot!

Anthony Buckwitz

★★★★★

a month ago

Beautiful work and still professional and amazing customer service. My 2014 Tesla looked brand new after someone took off my front end

Sal Cartiglia

★★★★★

10 months ago

This is my 2nd vehicle I had repaired at The Polishing Pad, both times being perfectly more than happy with the work they do. Shane and Vaughn run a top class shop and if they can please a fussy "pain in the ass" like me they have to be good! Shane took the lead from offering his professional advice to helping me file the insurance claim and hooking me up with a rental car until my vehicle was ready for pick up. My vehicle is a brand new 2024 loaded vehicle with all the latest hi-tech stuff and I got it back with everything working as it should. The repairs, the paint work and even their complimentary detailing was impeccably done. I highly recommend this top notch class A family owned and operated shop for any and all of your auto body, paint and collision work on your vehicles. If I could have given 10 stars they earned it. Thank you again Shane, Vaughn and the entire crew at The Polishing Pad!

Jeff Calderon

★★★★★

3 years ago

I recently had to take my car in for repairs due to an unfortunate accident where my car was hit on the side. I was a bit nervous about the whole process because of prior auto body shop experience. I was recommended by Thomas and Eric to have my car repaired at The Polishing pad. This is where I met the gem of the company-Shane. Shane and his family, at the auto repair shop put all my worries to rest. From the moment I brought my car in, they were incredibly professional and friendly. He took the time to thoroughly inspect my car and give me a clear understanding of the damages and the repairs needed. Throughout the entire process, Shane kept me updated on the status of the repairs and provided me with timely progress reports. Shane was always available to answer any questions or concerns that I had and went above and beyond to make sure that I was satisfied with the repairs. When I finally got my car back, I was amazed at how great it looked. The repairs were done to perfection, and my car looked like it was brand new. Eric, thomas, and the team had done an exceptional job, and I couldn't be happier with the work they had done. Overall, I would highly recommend Shane at The Polishing Pad auto repair shop to anyone in need of car repairs. He works tirelessly and countless hours to make sure the job is done right. He is one of the most valuable characters you will meet in life. Shane and his team are true professionals who take pride in their work and are dedicated to providing exceptional service to their customers. And when you see exotic cars in the shop being repaired, I think that is suffice to say that they will take care of your car, regardless of what model or make it is. I would definitely bring my car back to them in the future if needed. Blessings to the family and the team.

julie lowe

★★★★★

5 months ago

Shane was a pleasure to work with, provided excellent customer service and took care of every detail, from walking me through filing a claim to coordinating with enterprise to help get me into a rental. My car came back in brand new condition and extremely clean. I would recommend polishing pad to all of my family and friends

Jordan Roy

★★★★★

3 months ago

Had my tires and rims stolen on my toyota corolla and Shane and Vaughn hooked me up! They're really good at getting the best for the customer from insurance and their kindness and ability to deliver are second to none! Highly recommend sending your car to them for any claims.

Marco Venezia

★★★★★

a year ago

Highly recommend using the polishing pad to fix your car. Shane and his brother provided me with exceptional service from the minute I walked in to when I picked my car up. The polishing pad brought my car back to life!!!

Jacqueline Garcia

★★★★★

a year ago

Polishing pad did an amazing job with my car. Their sense of urgency and efficiency was amazing. They gave me my car back earlier than expected and they just did an amazing amazing job. Staff were great and just easy process it’s unfortunate and whack when something like this happens but with polishing pad your in great hands I’m very pleased. Highly recommend!!!

Meow

★★★★★

4 months ago

Shane took very good care of my car from making the claim to doing an amazing job with the repair! highly recommend this place as it was recommended to me by someone! Very very professional if I can give more than 5 stars I would!

Gina B

★★★★★

Edited a month ago

One of the best shops on Staten Island. They are professional and give top notch service . They serviced me again this montbecause my car was hit . Truly a beautiful job and detailing was Amazing !! I highly recommend them to anyone

Paul Perez

★★★★★

6 months ago

These guys assisted me throughout my total loss. They provided me with knowledge so i can make well informed decisions when talking with my insurance. I was genuinely excited for them to work on my car, because i trusted them and their work. I will gladly come here with any issues regarding my vehicle for the future. I am confident they're out for you and not just business.

Joe Barone

★★★★★

a year ago

I came here - by word of a friend - when my car was in a hit and run, leaving my trunk completely inoperable. The Polishing Pad team led by Shane communicated with me the entire way, talked out what needed to be done and got to work. When I got my car back, it was brand new. It hadn’t looked like that since it rolled off the parking lot in 2013. It’s a family run business - been around for generations - and they really back up that message with the way they treat their customers. Head here asap.

Sal Pisano (10-23-24)

★★★★★

3 years ago

I was recommended the Polishing Pad from a dear friend. My Tesla was involved in a head on collision. And needless to say I was upset. This Car is my baby. Went to the Polishing Pad where I met Vaughn Dr/ Jr and Shane. This is a family business. First and foremost know this. And honestly I felt like Family meeting them. I apologize going on about the ownership and not the vehicle but this is very important. The attention to detail. The communication. The ability to work with you through the entire process. And the final product. Better than Tesla's own factory. My Model Y Hood was never lined up properly by Tesla. Even took it to service center to adjust and they didn't do anything. They said it was as good as it gets. Clearly they never heard of Polishing Pad cause THIS IS AS GOOD AS IT GETS. Trust me. I am a first time and life time customer for these guys. I was impressed the moment I got there. Trust that you're in the right hands. They restored my Tesla to better than factory perfection. And once again they're the most awesome, kind hearted and sincere people. Gentlemen I would even say. Thank you Guys for what you've done. Thank you for restoring my car. No one wishes to see the Autobody soon cause it's under bad circumstances but I wouldn't mind seeing them again ! My brothers bringing his car next week to get fixed.

I L

★★★★★

a year ago

This is my 3rd time using Polishing Pad in the past 7 years and Shane never failed me. Super fast service. They go beyond the expectations. They go the extra mile just to make sure you're 100% satisfied. I recommend this bodyshop 1000X. if you get into an accident this is the place to bring your car to get fixed.. You won't regret it.👍🏽🚘

Oleg Kuzenko

★★★★★

5 months ago

Would give unlimited stars if I can very professional, super clean work! Guided me through every part of the process car came out absolutely phenomenal! Shane and Von are the best in this industry highly recommend to anyone not just a body shop that treats you like a customer they straight up treat you like family