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About Business
Tire Barn Warehouse brings expert Car Repair solutions to the local community in Fort Wayne, IN, Fort Wayne. From Tire shop, Auto repair shop, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Fort Wayne, IN appreciate their attention to detail, leading to a consistent 4.5/5 rating from 593 reviewers. By focusing on the specific requirements of the Fort Wayne, IN area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Fort Wayne, IN and beyond.
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Google Reviews
Stephanie Lung
★☆☆☆☆ I came in back in January for four new tires and an alignment. I was given I believe three options for tires but they had what appeared to be a great deal on the Nexxon tires- BUY ONE GET ONE FREE- I’ve never heard of a tire program or special like this but was very intrigued and was told they’d be the best tires for my vehicle. I was never told they’d have to charge me an additional $40 per tire since they were special ordered. I ended up paying $282 per tire. Some special! That’s the same price as if I had paid for each tire if I had gone with one of the other brands. Now let’s fast forward to my next issue with them. They have had me here now three times for my TPMS light. My daughter called and expressed I only have so much time off work and they said they could take care of the sensors on Presidents’ Day since I’d be off work. I got to my appointment to be told the good news is that the sensors are already installed on my vehicle but the bad news is that the manager left the dongle as he referred to it at his house so they wouldnt be able to reset the light but not to worry- THE SENSORS HAD BEEN INSTALLED and if I came back in Tuesday first thing they’d just have to program the sensors and I’d be on my way. Here I am missing a morning of work on Tuesday morning now watching them take my wheels off … almost as if those sensors I was assured were installed were not in fact installed. I understand things come up, especially in auto repair but communication goes a long way and I don’t feel that I’ve been communicated with well at all during this process. I’m extremely disappointed and will be looking for somewhere else next time I need tires on my vehicle.
Devon
★★☆☆☆ Service was quick. Cashier interaction was excellent. Quality of the service provided was lacking though, it states on the receipt no spec for the lug nuts but yet when I had checked over the tightness myself (of the lug nuts) it became known that most of the bolts were not tightened to spec which could've caused issues down the road. After paying $180 just to install 4 tires you'd think that the least that could be done is that they're tightened down properly. This isn't the only place I've noticed who has taken tires off of a vehicle and not have the bolts fastened correctly. An impact gun is not being consistent enough especially when I'm it's something so vital and important to ensure utmost safety. Double check you're tires and read your manuals for spec tightness of these bolts! I'm starting to believe some shops do this intentionally so you have to bring the vehicle back in costing more money and wasting prescious time and valuable resources when the professionals who you paid a lot of money to, should've done this properly the first time! Other than that great customer service skills but quality of workmanship was quite lacking.
asian chick
★★★★★ Seriously awesome experience at Tire Barn today! I booked my appointment super easily online because my tire pressure light was freaking me out. I got there early, and they were so great—they actually took my car right away, which was before my appointment time. The guys working were super nice! They checked everything, fixed the issue fast, and even gave me a quick tip on my tire caps. Huge thanks for getting me in so fast and being so chill and helpful!
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