Tire Choice Auto Service Centers

Desiree Scott

★☆☆☆☆

2 years ago

Came to get brake inquiry, and the boy that did the test drive slid another car and didn't tell me. I will never come to this company for service and I recommend you find some other place that will respect your vehicle.

Justin Navarro

★★★★★

9 months ago

Excellent service. I was there this past weekend and Luis helped me, he found the nail in my tire and they patched it up for me and had me out within about 30 mins or so. And they didn't even charge me for it. I will definitely be going there again for my tire service.

Duane Allen

★★★★★

3 years ago

Online scheduling was a breeze, confirmation email right away. Showed up, check-in was quick & easy. Staff is very professional & interactive with their customers. Being from out of state, this was a great place to bring my truck for a tune-up & rotation for my trip back home

AJ

★★★★★

a year ago

What a lifesaver!! I am not local to the area and was in desperate need of help with my tire. I was pulling my travel trailer and 2 of the lug nuts came off the front wheel, and the studs were broken off into the hub. They showed me everything and explained exactly what happened. They fit me in right away and took care of everything! The entire team was so knowledgeable, friendly, and extremely helpful! Thanks for taking care of me in a time that could have absolutely been catastrophic! I highly recommend this business to anyone and would make this “my go to shop” if I was local. Thanks again!

Richard Gate

★★★★★

2 months ago

Really good customer service and they did a nice job of explaining exactly what what was wrong and why it needed to be fixed

Vershall Harkness

★★★☆☆

4 months ago

Great front desk customer service. I felt you all were way over price, adding work that I did not need to be done. Smh

B H

★★★★★

3 years ago

So this had the potential of going bad, and through no fault of my own. To start, I arrived to the location at 7:30 am on a Friday and the place wasn’t open. Not a person here and not a car in sight. As you can see in the picture, it’s supposed to be open, but it wasn’t. I checked the door at 7:38 am. Nothing. I called at 7:58 am. No answer and no voicemail. The irritation grew. I needed a tire checked to see if it could be repaired/replaced. The tire type I purchased did not come with a mileage warranty. Instead it came with a Tire Choice warranty that varied based on time the tire was on your car. Although it had been less than two years since I purchased the tire, the tire alone had less than 5,000 miles on it, but the thought of having to purchase a new tire based on a pro rated time on the vehicle bothered me. These tires were basically brand new. The car sits parked for a majority of the year. Here is where Manager Paloma De La Torre comes in. She explained to me how the warranty for my type of purchased tire worked. I explained to her my situation. However, in looking at my account she saw a mileage amount was never entered by employees when I first purchased the tire. She asked me how many miles I put on the vehicle. I told her “less than an oil change worth.” Now, Paloma didn’t have to take my word for it. She could’ve very easily charged me the pro rated amount based on the amount of time the tire was on my car. She didn’t have to believe anything I said. In this case, she made an extremely noble and professional move; charged me only the fees associated with the new tire. I don’t know who made the decision to have Paloma the manager at this location, but they did the right thing! She listened to me, assessed the situation, and made a decision based on the information provided. She’s a genuine person. She’s awesome! Thanks Paloma.

melvin diaz

★☆☆☆☆

7 months ago

Took vehicle for tires on $500 estimated, after dropping vehicle off I am told two lug nuts and studs are stripped and other components so I asked how much more for the just two wheel studs and lug nuts, I’m told $245 more, I politely asked to put vehicle back together and will pay for inspection just to be told my tires are already installed and can’t put it back together, mind you, if tires are installed to get two studs out you hit them and to install them on this vehicle you pulled it with lug nut Received a discount and ended paying $700, $200 more due to labor charges as parts are less than $4 each. Weekend comes and I’m checking my bill and noticed I was charged for a break job not lug nut replacement, I only see one lug nut installed and it’s the wrong one, and lastly all four tires don’t have any tire valve caps!!!!

Alana Savage

★★★★★

3 months ago

Luis was very helpful and helped me understand the process for using the extended pay plan. My car is running great. Thank you

Rudy

★★★★★

a year ago

First of all, I want to thank the Manager Luis. I took my vehicle in for a warranty claim for front rotors and brakes. Warranty gave me factory rotors but went cheap on the brakes as they would only cover that. Luis informed me the warranty would not cover factory but found a good alternative which is as good as factory( maybe better) to get rid the issue, squeaking front brakes. I was pretty pissed at the beginning because of the whole ordeal, being that the vehicle was just purchased less than a month ago. Instead of feeding of my negative attitude, Luis found a solution for me. My vehicle was promptly fixed and no more annoying squeaking. Keep up that positive demeanor and great customer service.

Ruben Gomez

★☆☆☆☆

3 months ago

Came for an oil change, so do not come here if you have high mileage these guys wont know what to do. This dude heard a sound when starting the car and said "hey we cant work on your car. It could be an oil issue or idk" and than i respond with "thats why I am here for?" Waste of time!!! Go to a shop that acturally knows cars. 🙄

Heather Schoeneman

★★★★★

3 months ago

If more stars were available they would get more! Not only do they fix the problem, but they are straight with you and don't over charge. They are great and the only place we take our vehicles.Thank you Luis and Billy

Robbie Berry

★★★★★

3 months ago

We really appreciate TRUE professionalism and honesty when leaving our vehicle with such a worthy Auto Service business who care about there craft and workmanship. Service has been a good experience and will refer family and friends to AUTO SERVICE SHOP.

annette franco

★★★★★

3 months ago

The sales associate that helped me was very nice. I needed tires for my Tesla which is a bit different then my usual purchases.I wanted the exact tires that were on my car and he did his research to find them. I will go back the Choice Auto service Center for my next purchase

Carey Zambrano

★★★★★

2 months ago

Last Sunday while on my way home, the valve on my tire began to rapidly lose air. Panicking, I pulled into the first place I saw. Billy was so professional and assisted me right away. Luis repaired the issue super quickly. Both gentleman were very responsive and I couldn’t believe how quickly I was in and out of there on a weekend!. Thank you, thank you!!

Calvin G. Williams

★★★★★

5 months ago

First my son brought his Mazda 3 in and they recommended $4K worth of repairs. He had the work done and his car is like new. I brought my Tahoe in and $5K worth of repairs was recommended. They understood my problem told me about a product that cost $10 at AutoZone that will offer temporary help. I'm very greatly for their great customer service and integrity.

Madara Uchiha

★☆☆☆☆

a month ago

Definitely got overcharged and my brakes are still making noises, after they took every penny I had. Wanted to charge me 125 to check the engine light as well after knowing he took every penny I had haha. Well not be coming back and don’t recommend anyone going. Dude in the front is really good at lying and pushing services you don’t need.