Walmart Auto Care Centers

Sharon Bivins

★★☆☆☆

3 years ago

The service I received was really pretty good. However, the associate that checked me out did not give me my receipt or my key. She also checked out a few groceries for me. I took my groceries out to the car and realized that I did not have my key and I went back inside to get it. The female associate was not there so a guy gave me the key, but didn't think to check if I had my receipt. When I got home I tried to call to ask them to mail the receipt but they would not answer. The following day I called several times and let the phone ring for several minutes with no answer. Same thing with the stores main phone number. THEY WILL NOT ANSWER THE PHONE!!!

Chauncey R McClain

★★★★★

8 years ago

I always get my oil changes on my truck done through them. I never had a problem with them. They were very nice and very professional wit me at all times. I came in for an on oil change on my car. At this point, I never take my car any ware else. I got a good deal on tires and other things I needed. I will definitely be back for my car care. I would say maybe they changed management, but I can't say that since they are the only ones I get an oil change from. Try going early in the morning instead of at random. Thank you.

m e

★★☆☆☆

4 years ago

While I think they have amazing prices this locations employees aren't very helpful and would rather send you somewhere else. They are just not very hospitable either. I know they are usually very busy but even if you only have one car in front of you it still is about 1 1/2 to 2 hours wait. I do get my oil changes here and am happy with the price but everything else is lacking.

Jose Sierra

★★☆☆☆

2 years ago

Great job, but it seems they wait to almost close time to finish the cars. I went there at 349pm and told me 2 hours to change 2 tires, they took a little more than 3 hours when they had less than 5 cars ahead of me. I understand they get paid walmart pay (minimum), but they should have more pride in their job. By 430pm, they were telling people they were closed because they were understaffed. Which they weren't Another guy went to get the free patch tire that he got with the warranty around the same time as me, and he was the last one out after 7 pm. I'd you decide to go try to go at 5pm and If they say they are under staffed talk to the manager of Walmart. Oil changes take 2 hours with only 2 cars ahead of you that are getting oil changes. If you have time to kill, go hear and don't get the tire warranty because once you come back, you will be the last one out because you aren't paying.

Aaron

★★★☆☆

Edited a year ago

The (manager/coach)- (service manager) were awesome. They handle every customer appropriately and equally. Something I can't do especially if they disrespect me, like they did to these gentlemen. They deserve a raise the way they're treated by customers. They were Proffesional, courteous, and attentive to all customers. I always had a bad feeling about walmart automotive. Not anymore. This is my go to automotive spot now. Thanks to the employees. Not the brand. Update: The system at Walmart is mediocre. My appointment has been canceled 5 times in 1 week. Theyve already have my tires for 1 week. Now their system is down. This walmart is in the ghetto, so corporate doesn't care about it. The only reason anyone goes here is how cheap it is. 50$ from a 6 qt oil change. Can't beat it

Charles Escobar

★★★☆☆

a year ago

I have come here 2 times in total. The first time was great and there were no issues. The second time was HORRIBLE. I came in a little over an HOUR before closing and was told they could not give my car an oil change because it was TOO LATE. Mind you they close at 7 and i got there around 6 and they said no.

Tony Cuff

★★★★★

2 months ago

First time buying tires from Walmart. Good experience overall.

Richard M

★★☆☆☆

a year ago

The woman who helped me when I arrived was very kind and friendly. However, when I arrived inside, I waited more than 10 minutes for one of three employees to stop having their personal conversation before anyone helped me. Then, the time it took to get my battery replaced was excessively long. There were only 2 cars being serviced when I arrived but no one touched my car for more than an hour! Too keep traffic moving, there should be one lane for service, one lane for tires, and another lane for batteries, but they're clearly not that efficient. This is the first and last time I will use Walmat Auto Center. I don't do business with companies who waste my time because the don't have their act together.

Stanley Yu

★★★★★

a year ago

One liner: great staff and reasonable prices but might require longer wait than other places Atmosphere: typical Walmart, but their waiting area is pretty clean and has a TV compared to other Walmarts. Staff: overall very nice and helpful. In the past they won an award for service compared to other Walmarts. I want to make mention that one of the workers who worked on my car, Cody, was very considerate, detailed, and helpful! He is very knowledgeable and welcoming. He has helped service a few of my family’s cars and his customer service has been consistently as described as above. Price: very reasonable and usually cheaper Wait: longer than other places because a lot of people come here. I would say a star less because of this fact. But good customer service makes up for it.

Johnny L

★★★★★

7 months ago

Justin in auto care service center is very helpful and professional, he carefully inspected the car and was able to help us with our battery replacement with ease. Excellent care, thank you so much Justin.

Mark Perez

★★★★★

a year ago

I had no idea Walmart could service my Tesla’s tires, but I’m beyond impressed! The Auto team at my local Walmart did an amazing job. The process was quick, easy, and professional—my Tesla was in and out in no time. What really blew me away were the prices. Not only were they the best I’ve ever seen, but their road hazard warranty is offered at a price that beats even America’s Tire! That kind of value is hard to find, especially for a Tesla. The team was friendly, knowledgeable, and made the whole experience stress-free. If you’re looking for exceptional tire service with unbeatable prices and added benefits like the road hazard warranty, Walmart Auto Center is the place to go. Highly recommend!

Tisha Holston

★★★★★

6 months ago

Friendly service. Do a little shopping and your car is ready. Great prices for an oil change!

Alex Barahona

★☆☆☆☆

2 months ago

No line to get tires changed and they take forever to change. Expect a long wait and they don't work on your car ,constantly leaving it alone for more than 30 mins .

Ray Entzminger

★☆☆☆☆

3 weeks ago

Took my car in to get the pan on the bottom looked at and they said I had to get a oil change for them to do that, so I did and then next thing you know they dont have the filter on hand for it so I have to pay out of pocket on it and then when I get my car back the pan is in my back seat of my car and they wouldn't reinstall it the next day since they didnt have the hardware for it anymore

Mr J

★☆☆☆☆

Edited 2 months ago

Update: 12/30/25 so 10 months 8,500 miles into owning these tires the two front ones are already bald from the inside I have a lifetime alignment I went to Firestone to try to get it and they say they cannot align them because the tires were already worn out they pointed out that these waterfall brand tires are really bad and poor quality so I went to Walmart where I purchased them and receive no help from the auto center all they said was try to contact the manufacturer for warranty yet they sold me the tires that were defective and not good ones all for the sake of them making their profit and commission! thank goodness that I didn't crash because one of those tires could have blown out or else it would have been a lawsuit against waterfall and another one against Walmart for selling me defective tires extremely unhappy with Walmart not being able to help me today besides turn me away and tell me to contact the manufacturer when they're the ones that who sold me the tires and they have road hazard warranty i guess unless they blow up or are damaged due to a "road hazard" thats the only way they honor it! I dont even want new tires I want my money back so I can buy a much better decent brand these tires are garbage waterfall tires are horrible quality and manufacturing

Vinnie Pehkonen

★☆☆☆☆

4 months ago

These people have done nothing to fix a situation that they caused....I went on Sunday to get my oil changed so could be ready for upcoming travel...now apon going was told my drip pan bolt was stripped an funny thing is they did last oil change....now they say they do no not want liability to do the job when it was originally done by Walmart to begin with...then say Leo an Victor are managers I need to talk to according to Daniel and Noel...an conveniently after wasting my time waiting at the store Daniel informed the managers are not there...was recommended to follow up next day to be resolved and when calling several times throughout the day no one answers the auto care department phone number. Now 2 days after the manager calls and I was working and unable to answer so I called back as soon as possible and got no answer then going into the following day the manager answers and takes zero accountability for the issue. Also on Sunday when I retrieved my vehicle from their possession I find grease all over interior an exterior of driver door...now call corporate an been getting run around for last 3 days by multiple agents such as Robert from Egypt an Daliah is now on trying again to resolve and also being informed by her that Victor closed the claim without any resolution. If there was an option to give 0 stars for rating I would be glad to do so.

Kenneth vasquez

★★☆☆☆

2 months ago

I purchased tires by the way great affordable price and pricing for Walmart not complaining , however complaining about the auto shop it needs to do better as far as customer service and having man power . While waiting a lady’s car was apparently touched and rummaged through like somebody was looking for something or insinuating somebody went through her car while in mechanics responsibility Walmart instantly denied it . I expected to not get my tire replaced by Walmart because when I went I noticed it was severely under staffed , gave them the benefit of the doubt and asked 2 days later hoping they would free up to be told Saturday would be a good day needed tires done asap it is what it is went somewhere else they changed my tire and balanced it before I could type this review . Just on my experience alone I don’t feel comfortable leaving my vehicle here I was thinking about it and never coming here for service until proven otherwise however I do feel comfortable and recommend buying and getting parts , oil , filters , etc from Walmart . But double check your orders they have been wrong before Which is why there’s 2 stars if it weren’t for the great pricing