Google Reviews
Kristy Perry
★★★★★
11 months ago
I found my tire flat on my lunch break and by the next day at my same lunchtime, I was back on the road with a brand new tire! Thank you to Brad for taking my several phone calls and ordering me a tire at closing time. It was delivered fast and was available the next morning. Brad fit me in their busy schedule and got me fixed up!! And I say busy because I witnessed that myself while waiting on my vehicle to be serviced. That tells you a lot about a business, that they had some! Even though Brad is a Vols fan.. I give him 5 stars… ROLL TIDE!
Brad Guagnini
★★★★★
9 months ago
Always honest, you can trust Tire World to perform only necessary work. I brought a car in yesterday with 91,000 miles on it for a general “look see.” We live on Signal Mountain and also have a steep, 200 yard driveway which is very hard on brakes. For this reason I asked them to take a close look at the brakes which have never been replaced. Many other service centers (A national brand tire store in Hixson comes to mind. My wife had a blowout adjacent to their store near Lowe’s in December and this store performed hundreds of dollars in unnecessary work. I sued them and they settled just before trial. I would name them but the settlement includes a “non-disparagement” clause that prevents me from doing so) would have been licking their chops and replaced the brakes as I let them know I was prepared to do so. Not Tire World: they assured me that the brakes still have plenty of miles to go before servicing and performed only an oil and filter change. This is why we’ve been going to Tire World for over 20 years.
Evana Makhoul
★★★★★
9 months ago
wow! This place was so awesome. I went to a place recently who told me they could not plug my tire looked up this place brought my car in for an appointment, and they took it back immediately. They showed me the nail in my tire, plugged it, and 10 minutes and 20 bucks later My car was fixed!! Everyone was so nice and helpful. Seriously couldn’t recommend this place more.
Sam Bristol
★★★★★
6 months ago
Really attentive and polite service. Nice waiting area and informative shop leaders that give great recommendations on parts and work. Return customer as long as I'm in the area.
Tom Shack
★★★★★
9 months ago
These guys are pretty cool. I walked in with a flat I pulled off my crown Vic right at closing time and they still got me a new valve stem installed instead of leaving me walking. That’s unbeatable service. Plus they have cold water in the office
Mitch Sivley
★
☆☆☆☆
8 months ago
I was broke down needing a tire and I was 150 yards from Tire World. They had the tire I needed but informed me they were booked for the next 3 days and I needed to make an appointment. I'm sorry my breakdown wasn't timely for your convenience. I asked if there was any way to work me in due to my situation. He said I could leave it if I wanted but he was 3 days out. I asked him if I tipped the mechanics if that would make a difference? They are just out for themselves and I wouldn't recommend them for anything. They missed a good chance to gain a loyal customer. So if you're broke down near them keep walking. Sorry excuse for business.
TINA BISHOP
★★★★★
10 months ago
The staff/technicians are super helpful, honest, courteous and they are very reasonably priced. They were able to get me in quickly for an appointment and took my vehicle in as soon as I arrived. The waiting area is always very clean which makes your wait much more pleasant. I highly recommend them!
Francisco
★★★★★
2 months ago
Come here every time due for maintenance on my car. Fair prices and honest work this is the place to come too. A+++++
Amy Slagle
★★★★★
6 months ago
Steve was very helpful and answered all of my questions. I was informed and felt confident when I left. And the price for my all synthetic oil change was great!
Wayne Darinzo
★★★★★
8 months ago
The Tire Rack tires were delivered on time and I made an appointment. Everyone was courteous and professional. I don't think I was there 45 minutes and they were finished. Tires are balanced perfectly, one of the techs spent the time to expain where the tires needed to go on the car (wheels/tires off my car, I was mounting them at home). Very pleased, thanks guys!!!
lena levendoski
★★★★★
3 months ago
Had Appt at 9am - They were on time, helpful and professional. While waiting I can hear how the guys who work here talk to customers on the phone and in person. It is friendly and kind.
Jean Lopez
★★★★★
6 months ago
Made appointment and they serviced my car n recommended a service to ensure my brakes worked well. Excellent service (less than 90 min.) and fair pricing! Highly be recommended .
Richard Jones
★★★★★
3 months ago
Very trustworthy, knowledgeable, courteous, and respectful. We take all 3 of out vehicles to them and have had zero problems. Thank you for fantastic service.
Shanna Sunshine Kirby
★★★★★
a month ago
Cozy waiting room. Very nice staff. Made recommendations and everything was done and took less than 30 mins. I am a new customer and I will be back for future needs!
Brian Lankford
★★★★★
5 months ago
I came in with a flat tire that was ruined after driving on it for a half mile. They did not have my size tire in stock, but took time to look for a replacement nearby. They were able to obtain an exact replacement and had it delivered and I was back on the road in no time. Excellent customer service and support. Thank you for all your help!!!!!
Nathaniel Lee
★★★★★
a month ago
Thought I had an alternator problem, they found the actual problem, which was a much more affordable solution. They’re honest, work efficiently, communicate clearly and do good work. Thankful.
B1GCHUTES
★
☆☆☆☆
4 months ago
If anything should happen to my car in the next 3 months whether it is wear and tear or otherwise, I will be contacting a lawyer and I will serve you with papers. I brought my car in on a Wednesday morning for routine maintenance—an oil change, coolant flush, tire rotation, alignment, and a tune-up. I was quoted around $650, which seemed fair. An hour later, the shop called to say my valve cover was leaking and the total would now be about $930, which I approved. They ordered what turned out to be the wrong part, and by Thursday they still hadn’t touched my car or updated me. When I called, they told me the correct part was on extreme backorder and that the cost would now be around $1,040 because they had already taken my car apart. After speaking with the manager, Steve, he agreed I wouldn’t be charged labor for the valve cover or gasket since the mistake was theirs. I only paid for the $30 gasket and reminded them of the remaining services I still needed, many of which they had not done despite having my car for over 24 hours. The next day, they told me my alignment couldn’t be completed due to loose tie rod ends, and later said my car was finally ready. When I arrived, I paid for the completed services, but upon checking my receipt, I noticed they had charged me around $55 for the valve cover gasket instead of the $30 both the tech, TJ, and the manager had stated. After confronting them, the manager refunded the difference. The entire experience left me distrustful and frustrated, and I will not be returning to that shop.
Lori Adkins
★★★★★
2 months ago
My car broke down right down the road from here and we had it towed there. They were closed but contacted me the first thing when they opened. They charged me a a very fair price to diagnose the issue and then when it was not fixable were so kind to let me keep it there until I could afford to have it towed away. They were so kind and understanding and I’ll def be using them in the future on my next car.
Kari Lewis
★★★★★
2 months ago
Called and asked if they had a tire because mine was fixing to shred. They told me they'd have what I needed in a few hours and it was very well priced! Got there and did not have an appt. I didn't have to wait, the staff were extremely nice at the front desk. Chip took care of my tire within 30 minutes. I will definitely be back!
