Tommy's European Service & Repair

Rating: ★★★★★ 4.7 / 5 (182 Reviews)

Tommy's European Service & Repair is a Car Repair located in Tommy's European Service & Repair, 1100 Summit Ave # 106, Plano, TX 75074

You can reach Tommy's European Service & Repair through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–5:30 PM)
Tuesday: Open (7 AM–5:30 PM)
Wednesday: Open (7 AM–5:30 PM)
Thursday: Open (7 AM–5:30 PM)
Friday: Open (7 AM–5:30 PM)
Saturday: Closed
Sunday: Closed

Reviews

Hoon Han

Brought my Audi Q5 here to get a second quote from the dealership and Tommy’s Price was nearly half of what the dealership quoted. Mick was extremely professional and the service I received from him and his team was exceptional. I recommend anyone to come here to get any work done on their car. They are knowledgeable and 100% transparent with their pricing.
★★★★★ a month ago

Chase Rhodes

One of the best shops in plano ! Very nice people, very nice shop. Had my vehicle in and out, I would highly recommend any friends or family to this shop.
★★★★★ a month ago

Halilu Zhang

★★★★★ a month ago

Living onearth

Had an awesome experience at this shop! Mick was super honest, and took care of replacing my headlights and oil change fast! I’m definitely coming back next time I need help! Extremely friendly staff - Thank you!!
★★★★★ a month ago

Lou Ann Russell

★★★★★ 3 months ago

John Storay

Great place to go
★★★★★ 3 months ago

Nancy

Great service and reasonable pricing. So glad to find a new mechanic.
★★★★★ 3 months ago

Bao Nguyen

The guys here are so nice and don’t take advantage of the fact that I don’t know anything about cars. Special thanks to Christian for your wonderful customer service!!!
★★★★★ 3 months ago

Albert

★★★★★ 4 months ago

Alonso Nunez

Excellent customer service and problem solved with my 2006 VW Jetta.
★★★★★ 5 months ago

Mirage Victor

My service rep Sean was able to get me in and out on my vehicle. Even provided after hours pick up with a lockbox for my keys. Very dependable and knowledgeable service team. Thank you!
★★★★★ 5 months ago

Ventell Bryant

I brought my car in for repair just to find out mid repair that in order to complete the job, I would need additional work done. Supposedly, the first repair caused for the additional repair. So I stopped by the shop to check on my vehicle because I wanted to see what was actually going on. Again, I was told that more service needed to be done after the first additional repair. The service advisor stated that they will help me out on the price, which we agreed, because of the long repair time. I was happy with the price and was told my vehicle would be ready towards the end of the week. Keep in mind the original repair started 07/16. I came to pickup my vehicle today, 07/26. Everything checked out well until it was time to pay. The bill was no where near close to the negotiated cost. I felt blindsided, and after discussing with two service agents, I ended up having to pay an additional one thousand dollars for the repair after being told a set price a few days before. I work in customer service at Enterprise Mobility, and this was not handled in a professional manner. I am completely dissatisfied and will no longer be doing business here in the future. Your word is everything, and taking care of your customers should be the priority. My biggest takeaway from this experience is to have everything in writing moving forward (a verbal agreement is not enough) and also to record your conversations when it comes to negotiation.
★☆☆☆☆ 6 months ago

DaPole

About a year and a half ago, I had a part replaced at Tommy’s European. The initial diagnosis came with some trouble, as it was a one off issue that is not very common. After pointing the technicians towards research found on numerous forums online to help the diagnosis, the suggested parts were replaced, the car ran perfectly fine with no issues until a couple of weeks ago. After returning to Tommy’s with the same symptoms occurring under the same circumstances after about a year and a half, I was given the run-around and was pointed towards an ENGINE replacement to remedy the issue, as there were “metal flakes” found in my oil. I do my own oil changes every 3500 miles, and always check the filter and oil for any contaminates as I strive to keep my car in optimal working condition. After returning home from Tommy’s, I changed my oil and replaced the oil filter. I did not observe any metal or contaminants in my oil. All the individuals I’ve had the pleasure of speaking with were wonderful, however the failure to recognize the possibility of a part going bad under warranty, and instead pointing a customer towards a $10,000 engine replacement makes me want to take my future needs elsewhere.
★★☆☆☆ 6 months ago

Jesus Can

Chick fil a service Just from a phone call I know these guys are professional and know different personalities well
★★★★★ 6 months ago

Rhonda Nelson

Tommy’s European really saved the day for me here. My engine was misfiring and they took care of the issue the same day. Quick, friendly, knowledgeable, and real customer service. They offer shuttle, rides and even loaner cars while your car is being repaired. Highly recommend! Thanks again Tommy’s European!
★★★★★ 7 months ago

Cam And

I brought my car in to diagnose no sound coming from the right side speakers. They replaced the amplifier and all was well. The next day, I noticed the speaker casing has cracked. It is obvious they broke it and did not say anything about it. My car is in mint condition and it is impossible to NOT notice this. If they would do this with something so small, no doubt they would pawn off their mistakes on an even larger issue. Very dishonest people, I would not recommend.
★☆☆☆☆ 7 months ago

Richard

Tommy’s European provided outstanding service of my 1992 Volvo 240 wagon. They are professional, knowledgeable, very courteous. I highly recommend them!!
★★★★★ 8 months ago

Sharvell Jordan

This place has outstanding customer service. Their integrity is amazing. They have a guy a technician for every kind of European car. This is the place to take your European car. I got my Volkswagen beetle fixed here. They do not pressure you. They’re just amazing. Amazing. Don’t even think about it.
★★★★★ 8 months ago

Contact

Address: Tommy's European Service & Repair, 1100 Summit Ave # 106, Plano, TX 75074 Plano, TX Plano

Phone: +19729546362

Website: Go to website