NTB-National Tire & Battery

Wonderfully Blessed

★★★★★

5 months ago

I went in to get my brakes checked. Patrick come to the front desk. He was very polite and professional. He listened to my description of my situation. He told me what they would do to help me resolve my situation. After checking out my car and giving me all the details of what was happening. Patrick not only explained the situation and he also gave me a helpful option for the repairs to be completed. I took the steps to make sure I could get the repairs done. Along with Patrick’s help. I didn’t have to do any out of pocket spending that day. Thank you 😊 Patrick again and your entire team at National Tire & Battery.

Summer

★★★★★

3 months ago

Went in to have my brakes and tires checked, and no service was needed at this time. All staff were amazing, and a special thank-you to Brandon for taking the time to explain things about my car in a way that made me feel confident and comfortable. I will definitely be returning when I’m ready for service. I also appreciate that you offer financing. I even applied while waiting in the lobby. Thanks again for the great experience. I knew I chose the right place.

brandon unger

★★★★★

2 months ago

Let me start with that I’m always procrastinating things. When I contacted this place that was NTB originally I was a little confused and concerned. Apparently NTB is the parent company… regardless,,, Kameron was amazing! He was under a lot of pressure with the phones ringing off the hook and was under staffed in my opinion. His professionalism and composure was admirable when in that situation! This will now and forever be my place to do tire services. PRICE MATCHING AND CUSTOMER SERVICE, amazing! I hope anyone with a tire issue shows this place in Allen love. Would recommend to my grandmother and my new driver oldest daughter!

Blair Bair

★★★★★

3 weeks ago

Fantastic, went to leave work saw my tire was almost flat. Thankfully they were open and could take a look. They found a screw so far in the tire and it was fixable. Great place, awesome people, and amazing customer service. 10 out of 10 would come back.

Alexis Whitaker

★★★★★

2 months ago

Patrick was so helpful. I had a flat tire and the air was leaving rapidly. Not only did he take care of my car quickly, they gave me a very reasonable price for repair. He also taught me some important safety info about how and when to replace my tires for which I am supremely grateful. I will definitely be back when it’s time to get my tires changed.

Darlin Flores

★★★★★

3 months ago

I came in for a tire repair and was genuinely impressed with the level of honesty and customer service. As a first-time customer, I truly appreciated how transparent and straightforward the team (Kevin, London, & Patrick) was—Kevin took the time to assess the issue and provided exactly what was needed, with no upselling or pressure. They resolved my problem efficiently and made the entire experience seamless. I’m very glad I found this place and will absolutely be returning for future service.

Email Address

★★★★★

3 months ago

Brandon is phenomenal. Called them up to see if they can install tire Pressure monitoring system, Brandon verified quickly and soon as I arrived, he gave me a quote and got the car in line for service. Super quick, efficient and trustworthy. While we were there a homeless person wandered in and everyone at the shop handled the situation really well in the most humane way possible. They gave him food, water and instructions to the nearest homeless shelter. Restoring everyone’s faith in humanity. Brandon’s followed up to make sure new sensors were not throwing any errors. Will absolutely be going back and referring family

Steve DeWitt

★★★★★

6 months ago

Patrick and the crew did a fantastic job of revitalizing my 2003 Ford SportsTrac. I had a complete brake job, added new shocks, control arms, wheel alignment, brake system flush, sway bar replacement, front stabilizer replacement, and tune up. It took only one Day to complete the work. Patrick called me several times to let me know the status of the progress and any recommendations he had for items that needed to be considered. This was a complete professional job and was a seamless transaction. I highly recommend anyone in Allen, consider using Mavis for a car or truck repair!

Blaine Wisener

★★★★★

2 months ago

So glad I found this place! Highly recommend! So many places to repair a vehicle, but many times communication is poor and repairs aren’t done properly or they add services that are not needed. Cameron and Brandon delivered superior customer along with knowledge to assist me with my truck tires but also knowledge to assist my son with his Honda . Thanks guys for caring about your customers! We will be back!

Brittany Sligar

★★★★★

3 months ago

Fantastic service. They really care about their customers safety and well being. I came in for 2 tires thinking that was all I needed, when they came to look at the car and checked the other two tires the manager took his time to speak with me regarding my safety, what could happen if I continued to drive on the tires and the additional impact it could have on the rest of the vehicle. Now I know most would think this is a “sales” pitch or gimmick. Or the stereotype trying to talk a woman into something she doesn’t understand. This was NOT the case. They took care of me. They worked with my budget, and made sure I felt supported and taken care of. I couldn’t be more grateful for this, truly. Thank you!

Dunterio Thomas

★★★★★

6 months ago

Juan was awesome . He made my feel comfortable also went above and beyond for our safety and didn’t make me look like a guy who should have had his shh together. Thank you no we are on our way back to finish our shopping? Thank you

kiet Tran

★★★★★

5 months ago

I stopped by I met Brandon today for Tire Patch and Service Check today, and I couldn’t be happier with the experience. Brandon and his team were super friendly, quick, and honest about what needed to be done. They patched my tire efficiently and also checked everything else to make sure my car was safe to drive — all without trying to upsell anything unnecessary. The shop is clean, professional, and you can tell they really care about their customers. It’s hard to find service like this these days. Highly recommend this place for anyone needing reliable and affordable tire or car service.

Autumn Garcia

★★★★★

3 months ago

Me and my husband both took our cars in for a state inspection back to back. Cameron and Brandon got us in and out quickly (especially important since we had our two young kids in tow). They were extremely professional and offered excellent customer service. We’ll be back.

Sohil Khoja

★☆☆☆☆

2 months ago

Not a good first experience. Went to the McKinney location to get the state inspection. They mentioned their machine is down and sent me to the Allen location stating the store closes at 8:30 pm and they would be able to get the inspection done. Reached the Allen location at 6:45 pm and the manager mentioned that they do not do state inspections after 5 pm. Please update the website if your machines are down or at a minimum make an exception for a customer that was sent from your sister store.

Gabriel&Mabel

★★★★★

4 months ago

This place has outstanding customer service! It’s been our go-to for all things car-related since we moved to Allen. The experience is always hassle-free, and the staff are honest and reliable. Brandon, in particular, has been a great help...he’s polite, thorough, and will look for discounts where possible. It’s truly a pleasant place that gives us peace of mind when it comes to our car.

Hayley Snow

★★★★★

3 months ago

I came to get my tire repaired after a nail and was very happy with how the service went. They were very welcoming and sweet here and gave me a wonderful price!! I would totally recommend this place for your next tire repair because they are so helpful! 🤗

Claudia Reyes

★★★★★

2 months ago

Came in for an oil change and was immediately greeted with a welcoming hello and smile! Kameron and Brandon were helpful, professional and made me feel at ease. I will be coming back!