About Business
Residents of Dallas, TX, Dallas have long trusted Torres Auto Service for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.4/5 rating with 136 reviews. Throughout Dallas, and particularly in Dallas, TX, Torres Auto Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Torres Auto Service for any Car Repair inquiries or to schedule a visit to their Dallas, TX facility.
Google Reviews
Miguel Alvarado
★★★★★
3 years ago
Quick and great service, i went in to get my truck state inspection and i was out in about 10-15 minutes, nice and friendly staff, Thanks a lot guys. Really recommended. I will come back.
john reyna
★
☆☆☆☆
Edited 3 years ago
Took my truck 400 for one hour of work . I time it. When u think the customer is no watching. Paid and got the key to the truck two st down same problem. Price change both times there. I work hard for what they charge. When we talk I know I was get rob. 400 to change a sensor that was reach able and spray cleaner in my throttle body. I'm glad I had the money to get it out of there . As is" Is what I was told. Small service yes take it here any thing from changing a filter and above fo somewhere else. 400 I can get to someone else. I ask to change brakes they said 75 per axle on a 14 Malibu. Plus parts. 150 plus 150 for great brakes. Total 300 in parts and labor of there no other cost. Oak cliff use to be for the people now it for the rich. I like many live check to check. Please do better for the community we are the one the make it don't break it.
Nadav Regev
★
☆☆☆☆
Edited 3 years ago
Do not take your car here! Dishonest car mechanic! They told me the price was 80 dollars to fix my censor and sprung 300 dollar invoice with charges they never said were included. Had they been upfront and honest about the cost I would of never agreed. But they decided to be typical car mechanic crooks and take advantage of everyday people. Shameful!
Patrick A
★
☆☆☆☆
3 years ago
Had my alternator replaced here. A few months later, the battery light comes on again, several times. So I take it back to Torres because they told me that their work was under warranty. Four hours later, they call to say that they ran a diagnostic and nothing was wrong with my car. When I returned to pick up my car, I was then told that I had to pay $25 to get my key back because they ran a diagnostic. But when I dropped the car off, no fee was ever mentioned, and no fee schedule was posted inside, either. I paid but made clear that I was never told that there would be any charge. In response, I was told "no work is free"--but they should have said before taking my car keys. As a repeat customer who somehow keeps having battery issues since first coming here, I feel ripped off.
Kenneth Warren
★★★★★
Edited 2 years ago
Very nice and detailed business, fast, reasonable prices, and great work. I had my 2010 Chevy Impala there multiple times with no hassle or hidden expenses.
Christopher W
★★
☆☆☆
Edited 3 years ago
While I normally like this place - it’s convenient and walking distance to my home. Took my car to get a conventional oil change - meaning basic nothing fancy. I dropped the car off and the lady was very pleasant (again I have no issue with the professionalism) - she said I’ll call you with the price- I said don’t bother it’s fine. I go in to pick up the car and the basic no frills oil change was $78 bucks. $58 for oil/filter and $20 labor. While I expected to pay a bit more (and I was willing too because I support local businesses) this oil change anywhere else would have been $40-55- I have a Tahoe that uses full synthetic oil and it’s $72- I take responsibility for allowing them to charge this amount by saying not to bother to call and get my approval for the oil change. I learned a valuable lesson - actually two- being a long time loyal customer isn’t rewarded and two I see why auto repair shops get a bad wrap, if given an opportunity to screw the consumer- they’ll take it.
Michael McGee
★★★★★
10 months ago
Family run. Affordable. Best of all - they are excellent at repair and care for your car.
Kent Frederick
★★★★★
2 years ago
I called to see if they were able to inspect my Piaggio. I was told to show up and it should take 10-15 minutes. I showed up, was greeted and the inspection began in 5 minutes. I was checked out in 12 minutes. Very quick and a very great customer experience.
Michael McGee
★★★★★
3 years ago
Friendly. Affordable. Neighborly. I had John Eagle Honda dealership price me almost a thousand dollars over the cost for a starter replacement and installation. Torres auto gave me a realistic price - and got it done fast. I always go here these days for my vehicles.
Hec Reg
★
☆☆☆☆
3 years ago
Customer service was decent. I was told they would be able to evaluate and work on vehicle same day or next day. All of the sudden 3 to 4 days later vehicle was done. I felt deceived. Never informed had to call for an update. $1300 for parts and labor for rack and pinion. Felt price was expensive when the part they bought was not oem and and still up-charged. Work was done but felt pricing needs work and communication needs to much improve.
Franco Torres
★★★★★
7 months ago
Same name, but not related. Google it. Have used them for 6+ years always honest and fair great service
Trevor Maciejewski
★★★★★
9 months ago
I’ve tried other shops when I first moved to Dallas and glad I found Torres Auto Service. Great customer service and communication. I would highly recommend them for any car repairs!
Chloe Barney
★★★★★
a year ago
Honest folks, great service and reasonable prices. I took my car somewhere else while traveling and got scammed, I only trust this place!! They are super quick fixing any issues, informative and always great communication giving me updates over the phone, providing pricing breakdowns and time estimates.
CHUCKn DALLAS
★★★★★
a month ago
Came in for a emission test without a appointment and Stephanie got me out so quickly, saved my day!
Wendy Blase
★★★★★
8 months ago
I’m always apprehensive walking into a mechanic shop as a female. My first time at Torres, they were so knowledgeable and fairly priced. I’m happy I found them, and will continue bringing my car here!
Willmer Sagastume
★★
☆☆☆
5 months ago
Charged extra $50 for a diagnosis that wasn't necessary. I even asked before hand if any diagnosis cost would count towards repair. The mechanic does a good job though.
SHERYL H
★★★★★
3 months ago
I have had my Jeep worked on twice by them for two different issues. Both times I had great service, they did a great job and got my Jeep out in a timely manner.
gabby Montoya
★★★★★
6 months ago
I followed reviews based on comments I decided it to give this place a try. Told me what my suv needed. Great service! Great work! My suv is running smoothly. Lifetime warranty on brakes and 2 years warranty on rotors. Thank you again!
Maddie Crotzer
★★★★★
6 months ago
This is the most trustworthy auto shop I have ever worked with. We took our car in a few months ago, but the issue appeared to resolve itself. They didn't charge us for anything, even the diagnosis. Today, we took the car back in because the issue reappeared. They could have easily charged us an insane amount. The total was $50. Most places charge that much just for the diagnosis. If you're looking for a place that won't screw you over because you're a woman, or you're young, or you just don't know anything about cars, THIS IS THAT PLACE.
Julio Guerra
★★★★★
5 months ago
Torres Auto Service did an amazing job taking care of my little sister’s Honda Civic! They were professional, quick, and honest about what needed to be done. The price can’t be beaten, and the service was top-notch. Highly recommend them to anyone looking for reliable and affordable auto care!
