Total Upgrade Automotive & Transmissions - Orenco

Nala15 DA-Artist

★★★★★

6 months ago

My Civic's starter gave up the ghost unexpectedly. I've been using Total Upgrade Automotive since 2022 so they were my first choice to get the replacement job done. They were able to see my car that day and got it done over the weekend. My Civic starts right up now. No complaints! Everyone at the shop made me feel informed every step of the way. No billing surprises either. Just an honest cost, labor, and parts list. Would highly recommend!!

Juli L Martin

★★★★★

4 months ago

Dillon and crew have been my go-to mechanic for many years through multiple vehicles. They have always been honest, reliable and quick to make repairs, find me the best solutions, and answer my questions. If you are looking for trustworthy auto repair, look no further.

Jacleen Kasserman

★★★★★

a year ago

Dillon and his team do a great job. They recently installed a Rough Country 3” lift in my truck. Looks great! We’ve been going to Total Upgrade for several years now and they are always friendly, provide great customer service, and do quality work.

Daz PWC

★★★★★

5 months ago

Very happy with our 100k mile service we had done on our 2016 explorer. They were really good at communicating and everything was completed on time. The car runs significantly better. Will be my #1 choice now

Jennifer Hamlett

★★★★★

5 months ago

I almost never give reviews. It would have to be very special to do so for total upgrade. At 65 yrs. most would laugh of what I would tell you are my skills between 25 years of construction and 25 years in the semi conductor field! Admits most all my maintenance of my 2000 frontier I found amongst the most stress time, that I had inadvertently switched around a fuse. For those who recognize! It would be a rabbit hole of troubleshooting as a result. Which is exactly the accelerated week path I went down, until I gave up in despair. Within a day of delivering my vehicle to ultimate, Dillion called to honestly reveal my misplacement of such fuse. Wow! If they weren't honorable as such, they could have milked it for all they could.

Cynthia V

★★★★★

8 months ago

I had a great experience with both the installation and removal of my ignition interlock device. The team was professional, efficient, and respectful throughout the entire process. Everything was explained clearly, and they made sure I was comfortable with using the device from day one. What truly made the difference was the ongoing support—especially from Brianna. She helped me every time I needed a calibration, answered all my questions with patience and kindness, and always made me feel taken care of. Scheduling was easy, and service was always prompt. The only downside is that they’re closed on weekends, which can be tough if you work weekdays and weekends are your only time off. That definitely makes scheduling a bit challenging—but their weekday availability and willingness to work with your schedule helps make up for it. When it came time for removal, everything went smoothly, and the professionalism remained consistent from start to finish. I’m so thankful for the reliable service and support. Huge thanks again to Brianna—you truly made the process so much easier. Highly recommend!

Michael Yazhari

★★★★★

6 months ago

I’ve been using Total Upgrade Automotive for several years. Dillon and his team do a great job. They’re honest and always upfront. Always looking to support local businesses and Total Upgrade Automotive is one of them. Highly recommend!

Thailia Saenz

★★★★★

9 months ago

Total Automotive Upgrade did an outstanding job replacing my engine. The team was professional, honest, and clearly experienced, they kept me informed every step of the way. A special thank you to  Brianna D., who helped me stay calm during a stressful time. She was very professional, highly knowledgeable, and made the whole process much smoother. I couldn’t be happier with the results. Highly recommend them for any major automotive work, they truly know their stuff! Also the shop dog is so adorable and sweet 🐶

Noah Shoup

★★★★★

7 months ago

Did a 1.5" lift on my civic to stop it grinding against a horrible driveway. Entire shop was very polite and communicative, made sure I was aware of everything happening and also dropped me off while waiting when time increased. Great service, good team, cute dog, would return if necessary.

DC Brown

★☆☆☆☆

7 months ago

Horrible customer service, paid $500 for them to hold my vehicle for a week and replace one single alternator wire and then broke down leaving the shop anyway. This shop sucks. If you want the run around and nothing but excuses this is the shop for you.

John Tuggle

★★★★★

6 months ago

It was a great experience to have a business that still knows the meaning of customer service,quality work, and fair prices. I have been looking for an automotive repair shop for 3 years, this shop has a customer for life.Total Upgrade is fantastic place to take your automotive problems.

Underqualified Homonculus

★★★★★

a year ago

Total Upgrade Automotive were fantastic to work with! They did a great job of thoroughly inspecting my reported issues and providing me clear feedback throughout the repair process. Their texting service makes life much easier and being able to approve or decline work electronically was very nice. A special call out for Brianna who was wonderful in assisting during my maintenance. She was sharp, helpful, and kept me informed at all times. Truly a pleasure to work with!

Antonius Gray

★★★★★

10 months ago

Very nice young lady at the front desk! The guy who work on my car was awesome as well! Quick work, good work and they have a cool dog too. I would recommend them to anyone! I'll be coming back when I need something else done for sure. Thank you for everything!

Alex Bolton

★★★★★

a year ago

Dillon and his team were amazing! They checked out my battery and fixed my canopy in less than an hour for free! They had a relaxing customer lounge with coffee and were extremely friendly and professional. Extremely impressed with their their business and plan on using them for future car repairs and oil changes. Best experience I’ve ever had at an auto repair shop!

Mitchell Moushon

★★★★★

4 months ago

I needed to get a pre-purchase inspection done. While the dealership fell through on their end, total updgrade automtive was very friendly, professional, and easy to work with!

Joel Keeler

★★★★★

a year ago

I have dealt with Dallas and Dillon. They have both done a great job. I don't let many places touch my vehicle. I like this place and the guys who work there. I think they do great work at a fair price. The front office ladies are good too!

Kat Hebert

★★★★★

8 months ago

I want to thank Dillon and Brianna for their help. Dillon is especially knowledgable and very informative with any and all questions I had. They are very transparent and work quickly, no problems with adapting to my schedule! I would highly recommend and will definitely be going to them again in the future.