Towne Motor Car

Amy Goldstein

★★★★★

a month ago

I have been taking my car to Towne for years. Chris & the guys are honest & professional & services are reasonably priced.

Nick Messuro

★★★★★

5 months ago

Twice I have brought my car here with limited heads up and both times I have got my car back fixed and ready to go to the same day. Highly recommend.

Anthony Rivers

★★★★★

8 months ago

I have been going to this mechanic for a good two years I think and I previously got rid of my old car and they will be working on my new car now I have left great reviews before and I will continue to leave good reviews the men, they are very professional very honest, and Chris has always been pleasant when answering the phone and in person. Love this mechanic will never go to anyone else

David Comstock

★★★★★

7 months ago

Found Towne Motor Car through a Yelp search and a great review my an acquaintance. I don't have a regular garage, and have only visited a few repair shops over the years with different cars Ive had. Most recently after parking my key fob became stuck and the starter didn't engage. After trying AAA for a jump (and sold a new battery) I found myself in need of repair when the new battery didn't start the car. Using AAA to tow it over. Ive never been here and honestly have barely noticed it on Edward St when Ive driven by. Set back from the road a bit with their parking lot in front, upon walking in you realize how deep the building is and how much fits in it. (Neat) Well they gladly accepted my car, I had it towed after calling and discussing what I knew with Chris over the phone and make sure they had availability. The reason that I came here for wasnt as serious as I feared. Upon coming back those fears were met by what it cost to pass the NYS inspection. Obviously no fault of their own, I have a 2013 Chevy that is a hand me down from my parents and had already expected one issue that would probably needed to be addressed. (The Tires) Overall Im really impressed with Towne Motor Car, they were genuinely nice with every interaction and gave me the information that I needed to make a decision or had the conversation with me when what I thought was an issue wasnt. What really impressed me was when I had my car in for the starter issue they fixed the key issue (separate issue in my mind) and they even put my slightly fallen bumper back in place. Going above and beyond for a customer, very strange nowadays. But greatly appreciated! Bringing back in for the inspection they were easy to coordinate the drop off (key in the box, but they were open before 8 to hand it off). I received a call mid-morning to go over the issues needed to be addressed and got a timely call and text near the end of the day to pick it up. Plus they have a website where you can review your past service history, and make appointments. They even use your preferred communication method to reply back (call or text). Although I hope I dont need it soon, I think I found a garage to stick with.

Laura Gorman

★★★★★

8 months ago

Recommended by a friend, and was in a desperate situation, feeling my car was unsafe to drive, when I called never being there before Chris just said bring it in and let's come up with a plan. Within an hour he called me explaining the issues the plan and more 5han fair price!! They could not be kinder, clean and organized!! Excellent experiance!!

James Milbrand

★★★★★

6 months ago

Outstanding work from honest, trustworthy individuals. They always go above and beyond. They take care of you like your family.

Joseph White

★★★★★

9 months ago

Easy to schedule online, friendly and knowledgeable to speak with in person. They got a rear break job done fast and at a reasonable price. They're top of the list next time I need a fix.

mariana veronica

★★★★★

2 years ago

They have guided me in all the right places with my car. And gave me honest feedback, which is very refreshing considering I’ve been to other places and was lied too and spent more money than I needed too. These guys are loyal with their work and words and I will forever be a loyal customer to them. They care and it shows not just about your car but about you and your situation. Thanks again! Couldn’t be more satisfied.

Charles Dean Pierson

★★★★★

9 months ago

We have been very happy with the high quality work and good customer service at Towne Motor Car for the past 20 years. Highly recommended.

Samantha Peterson

★☆☆☆☆

2 months ago

Worse company I ever been to I will not be bringing my car back to them as the owner is very rude and not helpful

Steve Bacon

★★★★★

2 years ago

Towne Motor Car is fantastic. My family has taken all of our cars here for 15+ years. They are honest and do excellent work. Chris is terrific and always asks how everyone in our family is doing. We lived in the city for years and recently moved to Williamsville, but we still take our cars here and wouldn't go anywhere else.

Kenya Chatmon

★★★★★

9 months ago

I am convinced they are the best in the Towne! Precise, efficient, quick, explains in detail, reasonable, and as a female, they are trustworthy, and I trust them with my car.

Ivan

★★★★★

4 years ago

first visit for a quick inspection and double check of my tires. they were awesome. initial setup of appointment over email was very easy and they were quick to reply and help me schedule as well as polite and professional. dropping my car off was also very quick and everything was explained to me thoroughly. i never once got the impression the person helping me was talking down to me or bsing me at all. once they called me about the repairs it was also explained very well to me exactly what was wrong and the pricing was very fair. highly recommend and will be back!

Barbara Fisher

★★★★★

Edited 2 years ago

We've gone to Towne for more than 20 years to have our vehicles serviced. Still friendly, reliable, quick service and fair prices. We know they will take care of both us and our vehicles, and they don't try to up-sell anything which is especially appreciated. Highly recommend.

Scott Forster

★☆☆☆☆

Edited a year ago

I liked the folks at Towne and the work they did until the last time I took my wife's car in for an oil change. It turns out that for whatever reason they didn't change the oil, it was as dirty as it was when I dropped it off, dark brown. I took it back to complain and they said it's an old car, what do you expect. I then changed the oil and filter myself and the oil on the dipstick is now clear like it should be after a fresh oil change. I should know as I've been changing oil and filters on my and my wife's cars for 50 years. The one time I entrust someone else to change the oil and filter on a car and I get shafted. In the end, YOU CAN'T TRUST TOWNE TO DO WHAT YOU REQUEST AND PAY THEM TO DO.

Mary Zakarka

★★★★★

4 years ago

I worked with Aaron and Chris at Towne Motor Car. I had an excellent experience and would highly recommend these two gentleman. They looked at my daughter's car for me, gave me options and were very honest. They are profession and have integrity . I am very grateful. I am impressed and certainly will be back (not too soon I hope!). I am so glad we found you! Thank you for all your help. You are both awesome!

Chelse Herbold

★★☆☆☆

6 years ago

Significant other had an evap connector replaced. Technician did not shrink the heat shrink wrap around the new wire connections. Wires ended up corroded and needed to be replaced less than a year later. Technician also didnt bother to color coordinate with the original wires. Subpar workmanship.