Toyexus Auto Repair

Cameron L. Tafoya

★★★★★

2 months ago

I took my car in because it needed a radio replacement, initially the part was misdiagnosed due to my own decision but they took time and replaced the correct part and it works great. I would highly recommend this auto shop for any service needs regarding a Toyota or a Lexus.

Carlo Campagna

★☆☆☆☆

a month ago

Took my Subaru to this shop to confirm a broken timing chain which I suspected after removing the 3-bolt cover and spinning the crankshaft myself (about 15 minutes of work for a amateur). Idea was to have them fix it (not replace the engine as they quoted), so decided not to leave the car at Toyexus. Upon picking up my vehicle, I was hit up for $200... a 'diagnostic fee' that had not been disclosed when the car arrived at the shop. This underhanded, and deceitful business practice is enough to recommend: TAKE YOUR CAR SOME WHERE ELSE for repair.

Matthew Macias

★★★★★

a month ago

Wendy always makes me feel like my car and I are important. I take my Lexus there for routine maintenance. They keep my son's RAV4 with over 200,000 miles safe and on the road.

Tiernan Caffrey

★☆☆☆☆

4 months ago

I’m extremely disappointed in the quality of work that Toyexus did when servicing the brakes and replacing a caliper on my 2007 Lexus GX470 after the rear left pad fell out. This was about three months ago, and I held off on posting to see if the repair would hold up over time — spoiler: it didn’t. Right after getting back from my trip (and before driving four and a half hours home to western Colorado), I had new tires put on. That tire appointment quickly turned into one of the worst I’ve ever had — and it wasn’t the tire shop’s fault. When we went to remove the wheels, both wheel lock keys were missing. After air-hammering off two bolts, we discovered that every single lug nut on every wheel was loose enough to remove by hand. At that point I figured it couldn’t get worse but I decided to check the rest of their work just to be safe. I grabbed a torque wrench, looked up the factory torque spec for the brake caliper, and sure enough, every single caliper bolt was about 30 ft-lbs under spec. That’s not a small mistake — that’s dangerous negligence. About two weeks later, while inspecting the rear suspension, I noticed that the brand-new caliper was already rusting at an alarming rate. I ended up taking it off, repainting it myself, and reinstalling it properly. Fast forward three to four months — the brake pads are already at 50% life, and the rotors are heat-warped and scored. At the end of the day, if a shop doesn’t care about the safety of their customers, the quality of their work, or the parts they install, then they don’t deserve anyone’s trust. I’m giving this place one star because this kind of carelessness is completely unacceptable — especially for a shop that’s supposed to specialize in vehicles as straightforward as Toyota and Lexus. ill add that this situation cannot be rectified, and no warranty will entice me to return. For all the reasons mentioned above, and as much as I dislike Lexus greenwood village. you are definitely not worth the $84 savings over the dealership, who were happy to provide a loner car, trustworthy technicians, and parts.

oleg k

★☆☆☆☆

2 months ago

I called Toyexus Auto Repair in Denver and spoke with Wendy about services I needed done on my Toyota. After that conversation, I decided to go elsewhere because her customer service was extremely poor. Both my wife and I agreed that the way Wendy was talking to me was rude and unprofessional, as if I had ruined her day just by calling. It honestly felt like we were an inconvenience instead of potential customers. If this is how they treat people over the phone, I can’t imagine trusting them with my vehicle. I will not be returning and would not recommend this shop based on the bad attitude alone.

Anthony Cummings

★★★★★

3 months ago

These guys were absolutely amazing! I had just picked up my vehicle from Emich VW where they had it for an entire week doing work that included a wheel alignment and brakes and I got 1 mile off the lot before my tire blew. I was super lucky that I was right next to Toyexus when it happened and one of their guys spotted me and had me pull in to their lot and swapped my flat tire for my spare for free. I can't say how grateful I am to the mechanic that saw me and offered his help especially since I had just dropped a couple grand at the dealership for repairs where they clearly messed up, Just off of this I would recommend Toyexus, clearly good people work here, huge thanks!

Madz K

★★★★★

3 months ago

My uncle owns a car repair/resale shop in Ohio so when I moved to Colorado, I needed a reliable place to take my car. I am always hesitant to go to dealerships because they tend to be expensive and try to sell you things you don’t actually need. What I love about Toyexus is that they’re very straightforward and very honest with me about if something needs repaired immediately or if it can wait. They don’t try to push services on me and I feel as though their pricing is very good! I always feel like my car is getting the best care and don’t feel taken advantage of as someone who knows very little about cars. They remind me of how I would be treated and talked to if I went to my uncle’s. 10/10 would absolutely recommend!!

Thomas Gill

★★★★★

a month ago

I was impressed by how efficient and honest the staff at Toyexus Auto Repair were. The shop was clean, the technicians friendly, and they were right on time. I came in for an oil change and they explained everything clearly without trying to upsell. This is my 2nd time here and it’s been a great experience both times

Carlos Mustelier

★★★★★

2 months ago

I was very impressed with the efficient, friendly and knowledgeable service at Toyexus Auto Repair. The shop was clean and convenient, and my oil change was done quickly and correctly. I will definitely come back again because of the great experience.

Wondemneh Pawlose

★★★★★

a month ago

The staff at Toyexus Auto Repair were super nice and helpful. I needed to replace my license plate cover and they did it for free. Not to mention how quick they were able to get me at their shop. I look forward to reaching out to them for my future needs.

g j martinez

★★★★★

2 months ago

Excellent services. Especially if you have an older Lexus. They know this vehicle backwards and forwards! My Lexus ES 300 is in mint condition and they treat it with top of the line care. Satisfied customer

Ryan Kilpatick

★★★★★

2 months ago

I had a great experience at Toyexus Auto Repair. The staff was knowledgeable, friendly and very prompt, and the whole visit was convenient from start to finish. They explained what was done and why, and I felt confident in their trustworthy recommendations. I’m excited to return for my next car maintenance.

Jacee Dastrup

★★★★★

a month ago

I recently took my car to Toyexus Auto Repair for a strut emergency and was impressed by how knowledgeable the staff were. Top 3 things I loved: 1) Friendly and knowledgeable service 2) Quick and accurate work on my car maintenance 3) Fair pricing and clear explanations.

Alex Guillaume

★★★★★

a month ago

I had a great experience with Wendy and Toyexus. I had to get my front differential actuator replaced and they were quick, knowledgeable and accommodating. Things were repaired quickly and they fixed my issue in a timely manner. Would highly recommend taking your Toyota here and support a small business!

Mandy Smith

★★★★★

2 months ago

I had a great experience at Toyexus Auto Repair, especially since it was my first time there. Wendy was wonderful to work with—clear, patient, professional, and very reassuring throughout the process. The repair needed on my 2005 4Runner was significant and costly, but she took the extra time to do a 3-way call with me and an out of state family member to explain everything again so I could get help to make the best decision on the situation. She also kept me informed every step of the way. Since Toyexus Auto Repair took care of my car, my Toyota runs better than ever, and they will definitely be my new shop for my aging Toyota.

Ken Barrows

★★★★★

a month ago

Toyexus Auto Repair is the most honest and convenient place I’ve taken my car. The staff were friendly and clearly knowledgeable, explaining everything in plain language. My oil change was done quickly and efficiently, and the waiting area was comfortable. If honesty had a location on Google Maps, it would be here. I will definitely come back for all my car maintenance needs.

Rachel

★★★★★

a month ago

I cannot say enough positive things about my experience with Toyexus. Misael, the technician, was exceptional, his expertise and attention to detail were evident, and he restored my car to perfect running condition. Wendy, the service advisor, was equally outstanding. She was professional, courteous, and took the time to thoroughly explain every recommendation, ensuring I fully understood the scope and necessity of the repairs. Their transparency and communication made the entire process seamless and stress-free. The pricing was more than fair and highly competitive, but what truly stood out was the level of professionalism and integrity displayed throughout my visit. My vehicle now runs flawlessly, and I would recommend this shop without hesitation to anyone seeking reliable, high-quality automotive care.