Google Reviews
Tài Võ
★★★★★
2 months ago
Truong is the kind of guy you don’t wanna miss in your life. The moment i pulled in, he already knows what the problem was only by the noise, and that was freaking impressive. Thanks to him, I learned that the old dealer put a bunch scrap shits in the car and sell it to me. But, he was able to fix the problem right away and even give me some parts. He treat my car like his own and give me advice on how to take care of the parts. Tbf, I believe that no one around the area knows about honda and acura better than him. His price was so affordable for a college student like me. Give him a try, you won’t regret it!
Cuong Huynh
★★★★★
7 months ago
I bought a used 2011 Acura MDX with 144,000 miles. When I test drove it, everything was perfect. No warning lights and ice cold AC. Like a bad date, once I took her home, all the issues started happening. Within less than 70 miles, the dash lit up like a Christmas tree with all kinds of warning lights: check engine, check VSC, check SH-AWD, accompanied with loss of power, and the AC didn't work any more! It was a hot mess. I cursed up a storm to the seller, but especially my impulsive tendencies. After Googling and calling a few shops, some of which needed $180 and an appointment just to open the hood, I found U R #1. And let me say, Truong with U R #1 was the best thing to happen with this Acura purchase. I pulled up on a Friday at 4p just as he was about to close up shop to leave on vacation. I think he sensed my plight and decided to stay and help. Truong is like the car whisperer, having worked with Hondas and Acuras since 1993. Within 5 minutes, he was able to diagnose the exact issue, a misfire in cylinder 5. He told me what parts to go buy (coil pack) and even went with me. He replaced the parts and even showed me the hack job the previous mechanic did not installing the spark plugs correctly, leading to these cascade of issues. Once corrected, the car started right up, and all the codes went away. This felt like a miracle and took less than 1 hour to fix! The car now runs perfectly! Then he referred me to a shop down the street for my AC issue, and they fixed that in less than 30 minutes with a new fuse and recharge. Ice cold, just like my ex. What could have been one of my costliest financial mistakes ended up as a minor inconvenience thanks to Truong. This is no hyperbole when I say that Truong is the most skilled, honest, and compassionate mechanic I have ever met in my life. In fact, I may only buy Acuras and Hondas from now on because of how rare it is to find a mechanic like him. I trust him completely.
Adam Murphy
★★★★★
2 months ago
Expert advice, Traung met me on a Sunday to provide evaluation of potential oil leak. Provided great information, showed me the exact areas that could be leaking, all at no cost!
Ken Feng
★★★★★
a year ago
Truong is one of a kind. I usually get my Honda Civic serviced at a chain tire shop and Truong was able to tell me exactly what components I had changed out and whether the job was done correctly or not (and sadly usually not). He is extremely knowledgeable, friendly in the most human sense, generous, and I left his shop feeling better about my vehicle than I have in a long time. One word of advice - don’t treat him as a mechanic, he’s not interested in doing mundane jobs to make profit. He is a talented engineer who works on Honda and Acura because he is passionate about these cars.
J C
★★
☆☆☆
a year ago
Disclosure; my rating is based on my own personal experience. I'm located about 15 minutes away from this mechanic shop and I own a 2007 Acura. Most of the work I've done myself but there are some things that I just don't have the time or confidence to tackle. My vehicle suspension seems to be having some serious issues that are jeopardizing my safety and I was really looking forward to getting my car checked out by this location. The customer reviews sold me as this was the spot to go to get an honest review of the work that needs to be done and receive a fair estimate for cost. So I called the shop before I drove over to make sure they had time in their schedule today to take a look at my car. When they answered I explained that I wanted them to look at my car suspension and they said they do not do suspension, and hung up. Maybe I caught somebody at the wrong time, but I figured I'd share my experience to let people know that this place doesn't do any work with suspension, shocks struts anything. If the person you answered had spent maybe a little bit more time on the phone than less than 5 seconds to shout we don't do suspension and hang up I probably would have just moved on without writing anything in response. But I don't know. Like I said, my review is based on my experience, so please do not feel like this will be your experience too.
Dan F
★★★★★
3 years ago
Took my car here for the first time today and I am now a loyal customer. He took care of my car as if it were his own. Great customer service, great sense of humor. He went above and beyond and taught me a couple things about my car. Very competitive prices when compared to taking your vehicle to the Honda dealerships for maintenance. Highly recommend coming here for all your Honda needs!
ana valdez
★★★★★
3 years ago
Took my car in because it would shake every time I hit the breaks. Truong was recommended by a very close friend and I’m so grateful for the recommendation, he keep me updated every step of the way with text messages and pictures of my car. He even when out of his way and checked my oil. He took care of my car as if it were his own. Great customer service, Very competitive prices when compared to taking your vehicle to the Honda dealerships for maintenance. Highly recommend coming here if you have a Honda!!! I will be bringing in my car only with Truong for now on!!!
anhion
★★★★★
3 years ago
Met Truong a few weeks ago, inquiring about an EGR issue I had for my Honda Accord. He gave me some great advice on how to service it and offered to put my car on a lift to inspect it for me. He really is the #1 Honda and Acura guy. He is highly technical and can literally map out your entire car in his head without the schematics. I will be going back to him for all work needed. Hard to find a really good honest shop these days, but here we are.
Jeffrey Lee
★★★★★
3 years ago
Truong has decades of earned experience with Honda and Acura, and it definitely shows. He can accurately diagnose most issues in a quick test drive around the block, and is willing to patiently walk his customers through any of the repairs needed. Uses genuine parts and fairly priced. Will be coming back for all future maintenance!
Zoe Ong
★★★★★
a year ago
Truong is very reliable, trustworthy and kind. He provided a lot of free advice and good car service to my family throughout the years for our Acura and helped us to take good care of it!
Shawn K
★★★★★
3 years ago
Truong is the best! I had my driver side mirror smashed and I took it into him. He gave me great service and I got a new driver side mirror!!! . He was very upfront on the other problems I had my car. (I have been negligent maintenance). He has a very upfront and honest demeanor which I appreciate and really seems like he cares about the cars he works on. I will definitely be taking my car to him moving forward. I don’t usually write reviews but this business deserves it. Thank you Truong!
Will Vanderbilt
★★★★★
2 years ago
Truong went above and beyond in helping me when I was having issues with my Honda CR-V. Truong is really knowledgeable, efficient, and clearly has decades of experience working on Honda vehicles. Would recommend to anyone in the Orange County looking for a fairly priced, honest shop.
dan t
★★★★★
2 years ago
The gentleman working there is phenomenal. I've had a Honda Civic and Acura MDX serviced there multiple times. He gives straight answers about what really needs to get fixed. Today he corrected poor workmanship from a Honda Dealer -- for free and also educated me on the system. He took time out of his busy day to help someone out. He does amazing work for an honest price. Totally recommend this shop
H Lee
★★★★★
3 years ago
TLDR, an outstanding experience! My experience with UR #1 & Truong echoes the positive experiences written by other reviewers, so I'll stick with points from my individual experience. Truong is a true Jedi Master of Honda's & Acura's. Don't let your first impression of his shop deceive you. Though his shop may be off-putting and resemble Dagobah at first glance (messy, unappealing), as with Dagobah, there's a good reason for it. Similar to Luke's initial encounter with Yoda, initial impressions of Truong are that his approach to servicing cars can be unconventional. One quickly learns that Truong is a very friendly yet direct guy. I can also see why Truong may hesitate to provide quotes & estimates over the phone for projects beyond a simple oil, fluid & filter change, and tire rotation. And similar to Yoda's passion for the Force, one quickly learns that Truong's passion for strictly Honda products is rare, unparalleled. The secondhand Honda Accord V6 EX with 70K miles which Truong serviced for me lived its first years of life on the East Coast. Truong's assessment made me think that this car really only received the bare minimum of care & attention so far, and yet something about Truong made me rest easy that he would help spruce the car up into tip-top shape. First, Truong pointed out how the car has rust, not just surface rust, that warrants attention. This was worth knowing as in case rust impacts future jobs (as it impacted how he replaced the alternator), so I won't be surprised by it. No previous mechanic mentioned anything about the extent of rust. Truong also pointed out how a number of other parts have been incorrectly installed, which he was more than happy to correct. Fortunately none of them seemed to be unsafe. Regarding the brakes, one of the rotors have been making an intermittent scraping sound that, again, up until Truong, no previous mechanic was able to fix. Also, the rotors have been warped. Truong explained that both of these complaints don't affect the braking function of the car, but still proceeded to help me address them. In fact, for the scraping sound, within minutes of arriving at his shop, he put my Accord on a lift, took the tires off, and wanted to show me exactly where a clip was missing to silence the scraping sound. All within 5 minutes! By the way, all the clip looked like was an unfurled paper clip, bent into a specific shape. Like, seriously?! That's all it took, despite repeatedly raising this issue with previous mechanics?! I also appreciate how Truong only uses genuine Honda products, and how he updated the ECU for us. This first visit involved a few major projects costing a lot, but taking it into a stealership would've easily doubled the cost. UR #1 & Truong is my go-to Honda expert moving forward!
david spohr
★★★★★
2 years ago
I met Truong yesterday. He is very knowledgeable and honest. He spent less than a hour and probably saved me a transmission repair that another mechanic suggested I would need. Also, he has great stories!!!!! I highly recommend his work and integrity
Katrina Oba
★★★★★
2 years ago
I would like to say "THANK YOU SO MUCH, MR TRUONG", for a job well done. You were able to solve our car's problem that even Honda Dealer's service center could not. I will definitely recommend "UR#1" to all my friends for any car repair and or maintenance. YOU TRULY ARE #1 IN SERVICE.
Noel Proffitt
★★★★★
9 years ago
Always my first stop for Honda maintenance and service. Truong has been here a long time -- he knows his stuff. He's quick, honest, and direct. He doesn't do electrical or A/C service. Truong is extremely fair and efficient. You wont pay for unnecessary service as you would at almost any Honda dealer. Highly recommended by myself and others.
Frank Fazio
★★★★★
9 years ago
I bring my Honda here all the time for service and repair. Trong is an excellent mechanic with lots of experience working on Hondas. His prices are very competitive and he only put genuine Honda parts on your car. He goes over everything he does and shows you any other thing that may be of concern. He is an honest mechanic and will tell you if something needs to be fixed immediately or can wait.
Holly Wilson
★★★★★
8 years ago
We have been coming to UR #1 Honda for about 20 years now!! We are a Honda loving family and Chris is by far the best mechanic ever! Best deals, fast service and only Honda parts!! He is very trustworthy and cares about his customers. My 1997 Odyssey is still a reliable car and looks great and drives like a dream. He takes so good care of our cars, we hate to get rid of them!!!!!!
Matt Keefe
★★★★★
7 years ago
If you need first class Honda/Acura service go to UR#1Honda in Garden Grove. Truong is the owner/mechanic and he very knowledgeable and friendly. My daughter has an Accord and I would completely trust him to give her good advice and a fair price. My next car will be Honda Accord and Truong will be the only mechanic for me. He tops off all the fluids and goes the extra mile. He uses only Honda parts for the perfect OEM fit. He is the best!
