Uftring Weston Chevrolet

Donald

★★☆☆☆

6 months ago

I came to look at a C8 corvette. I had been in contact with the sales manager, and a salesman familiar with the car. When I arrived I was told by the used car manager that, "we've got a lot of big deals going on right now but Tina can help you". (I thought selling a $76,000 corvette was a BIG deal.) Tina was a salesperson familiar with the Cadillac side of the business and new NOTHING about the corvette. Couldn't open the trunk or stow the convertible roof. I eventually came to terms with another salesman and we began the trading details. Finance guy was very good and helped us so we could drive it home that day. Off we went. Then I received a call that "they" forgot to remove a tracker and another security chip in the car. Finally, 5 days later someone made the trip to Moline to retrieve the items. I love the car, but have reservations about the dealership. And now I can't post this damn review!

Edweina Washington

★★★★★

Edited 4 months ago

It's always a pleasure coming to Uftring Weston Chevrolet in Peoria, Illinois and working with Ms. Tena and getting another vehicle. She always makes me feel special and blessed to have her as my sales person. You make all the difference in buying a car. Thank you so much..

Kelsey Lee

★☆☆☆☆

a year ago

***Customer for 10+ years*** If there were negative stars I would choose those!!! Completely let down by the service department. My last oil change was the last straw especially after my two encounters with the service team. All I asked is ‘Can you tell me what happened to my vehicle in your service bay that would cause all 4 tire sensors to stop working?’ Response ‘I Can’t Tell You but it wasn’t anything we did’ **Beginning of Feb. took vehicle in like I normally do for every oil change and tire rotation. EVERYTHING worked on my vehicle when I pulled into the service area and I left my vehicle in their care. Leaving the dealership I noticed NONE of my tire sensors work… I call and return a couple days later for them to ‘reprogram them’. They walk around the car with their machine and then return to tell me ‘I need 3 new tire sensors’ WHAT!!?? Why? How? What!? All I know is that she didn’t know but all she knew was ‘It was nothing they did’! I asked ‘How did they all work when I pulled in but now none work when pulling out of your bay??’ She just kept repeating- nothing we did. I may be young but I do not have stupid written on my forehead. I will not be returning and neither should you. (If you go against your better judgement and service your car here .. take inventory before pulling in!!)

Tony Herrera

★☆☆☆☆

5 months ago

Absolutely unacceptable experience. I had a confirmed appointment at 2PM with sales consultant Anthony Jenkins to purchase a vehicle. We spoke multiple times beforehand, and I was assured that a certified check would be accepted for full payment. I rearranged my schedule, took time off work, and drove nearly two hours to Peoria with my brother—only to be told the vehicle had been sold. When I spoke with the used vehicle manager, AJ Blunier, all I received was an apology. That doesn’t undo the wasted time, lost wages, or complete disregard for basic professionalism. If this is how Uftring Weston handles serious buyers, I strongly recommend looking elsewhere.

Chris Cook

★☆☆☆☆

4 months ago

Came in the other day to see about looking at trucks. The finance guy was checking around and see if a salesman would help me, everyone said they weren’t going to help me. This was about 2 hrs before closing time & the place was not busy at all. Not to many people there seemed to friendly. It wasn’t the first time I been in there that this happened to me. I think some salespeople & finance person and others need to learn about customer service. LOUSY SERVICE! I know Rick Sheppard. Went to school with him I should tell him about it

Jim Missavage

★★★★★

2 weeks ago

My salesrep was Ryan Hillman was very professional and courteous My experience at Uftring/Montgomery Was fantastic. Bought a new chevy 1500 Lt

James Rupe

★★★★★

9 months ago

Worked with Will. Got a 2016 Ford fiesta with only 2000 miles on it. Great car. Will went above and beyond. Helped with getting the radio replaced. Great job keep it up.

Goodman Mainframe

★★★★★

a year ago

YES, 5 STARS! I recently took my 2013 Chevy Malibu to here for a safety recall repair, and I couldn’t be more pleased with the experience. From start to finish, the team was professional, efficient, and courteous. The staff clearly explained the recall process, answered all my questions, and made sure I understood what work would be done—all at no cost to me. Despite being a free service, they treated my car with great care and completed the repairs quickly without compromising quality. The waiting area was clean and comfortable (but I left my vehicle there to pick up the next day), and the overall customer service was top-notch. It’s refreshing to see an auto shop that values customers regardless of whether they’re paying for the service. If you need repairs, recall work, or just general maintenance, I highly recommend coming here. Their professionalism and commitment to customer satisfaction are truly impressive! #goodsapproved

Lacy Haefli

★★☆☆☆

Edited 4 months ago

EDITED TO ADD: They found out that my vehicle was never inspected before they sold it to me. They covered the cost of the battery and paid for an inspection to be done at another dealership. I still would not recommend this dealership to anyone due to the lack of communication and overall service throughout the entire experience. I bought on June 7, 2025. As I got in my vehicle on Sept. 24 and started it, it didn’t turn over. The battery came on and most of the lights, air, and music all started. I then tried to turn off the vehicle to see if maybe that would work but before I could even push the button again, some of the lights, the music, and the air all turned on. The vehicles dashboard display said it was an issue with the transmission and that it was in Drive even though I couldn’t even turn the shifter. I called the dealership and talked to a technician who then transferred me to his manager Steve. I told him also what happened and he told me to try to jump the vehicle even though I expressed my concern that it wasn’t the battery. I called my husband and he came and tried jumping the van. Not to my surprise the vehicle didn’t start. I called the dealership back and talked to Steve who told me to have the vehicle towed to their service department. I called for Road Side Assistance through my car insurance and the vehicle was picked up and delivered. I was never contacted that my vehicle had been delivered to its destination, by the towing company or by Uftring. After about 2 hours after the vehicle had been picked up I called Uftring trying to find out if my vehicle had actually made it to the dealership. I again talked with the receptionist who could not tell me and informed me that the service department had closed. I was able to call my insurance and found out the vehicle had been delivered. The next day I had not heard anything from the dealership until I was able to take my lunch at 12:20 when I called Weston about my vehicle. It was then that Steve informed me my vehicle had since been towed again to the Uftring Chrysler Dodge Jeep without my knowledge or consent. He even apologized for not asking me more about my vehicle, and said that if he had known it was a Chrysler he wouldn’t have told me to have it towed to them. I was told to contact them if they hadn’t already, so I called Uftring Chrysler. He informed the technician was as able to start the vehicle and drive it into the shop. On Friday Sept. 26th at 7:54am Aaron sent me a message about what they had found out was going on and the approximate cost. On my bill it said it was my Auxillary Battery and my main battery that needed replaced. I had the usual labor costs and taxes as well. However, I was surprised to see a towing charge. I asked about it and was told it was a charge I would have to discuss with Uftring Weston. I also asked about why this was something I had to pay for when I had only bought the vehicle 3 months prior. He informed me that batteries are not apart of warranties usually but to reach out to Weston to see if they could assist in this area. On Friday Sept. 26 at 11:18am I called Uftring Weston and left a voicemail for Steve. I called again at the end of the school day at 3:37pm to talk to Steve since I hadn’t heard anything yet. Again I got his voicemail and left another message. At 5:13pm I called Uftring Weston again and still no answer from Steve so I left another message. At 5:42pm I called again and the service department was closed. I asked the receptionist to let Steve know that I would be arriving as soon as possible to speak with him in person. At home I gathered all of my paperwork from the purchase on my vehicle. Going through that paperwork I have found an almost 3,000 mile difference on the vehicle on the date of purchase. The extended warranty that I purchased has towing covered up to $175 and/or 50 miles. I remember my salesman telling me that the vehicles that are on the corner of War Memorial and University are vehicles that they CAN’T sell to the public.

April Kingcade

★★★★★

3 months ago

I had a geat experience with excellent customer service. I inquired online but they didnt have the car I was looking for and I was just about to give up on the search but Tena made sure to reach back out to me a week or so later saying she had the car I wanted. I came in that week and sealed the deal!! Lovely encounters with front desk lady and others as well. Highly recommend!!

Tee Jaye

★★★★★

3 months ago

Went to other dealerships before purchasing at Uftring...i try to avoid simplistic comparisons, however the staff here are just simply more personable and likeable than their competitors. No pressure on trying to get the sale. My sales consultant was Anthony Jenkins, his product knowledge on vehicle tech was second to none. His no pressure, let's get you in the right vehicle approach was truly refreshing. The managerial staff, AJ & Braedon, were equally effective at the financial minutia, streamlining the entire process for me so when I came in to buy, I had the total out the door price, no surprises. Even the greeter at the door was on top of her game! I sincerely recommend Uftring if you want a easy vehicle-buying experience!

Andy Forrest

★★★★★

2 months ago

My wife wanted a new vehicle something bigger. Found one online, visited dealership. Ended up leaving with a new car for my wife on Monday and ended up going back on Thursday and got a new truck for myself! Sales and finance team are great! We highly recommend Uftring Montgomery!!

K

★★★★★

2 months ago

Will was fantastic! He was so easy to work with and made this my first buying experience that didn't last hours and was super quick and easy. He found exactly what I was looking for and got a payment alot cheaper than I expected. He's kind, friendly and most important listens to your concerns and questions. The whole process even through the financing part was super smooth. Such a great laid back environment. Would highly recommend and will be going back again when it's time to buy.

JoAnna Smoot

★★★★★

a month ago

Everyone at Uftring Montgomery was very friendly and helpful with the whole car buying process! Anthony was able to help me get the exact car I wanted with a payment that works with my budget! I love my new car! And I would absolutely recommend Uftring to anyone looking for a new vehicle.

Sean Walsh

★★★★★

3 months ago

Onboarding salesman Ryan was excellent to work with. He really took his time to test a few different vehicles with me, and was thoughtful in showing me options based on my preferences. Ryan was also working with Justin. Justin handled the pricing with me. He worked with me to get to a price that was appropriate, and wasn't pushy in any way. He was completely honest with the breakdown, and truly didn't try to sneak any hidden fees by me. The whole sales team from Ryan, to Justin, and Greg, who finalized financing, were phenomenal. Absolutely would buy a vehicle here again and again.

Brian Barron

★★★★★

Edited a month ago

Had a great buying experience with Brad, Chris, AJ & Bradon! Zero pressure, answered all questions and genuinely cared! A remarkable overall experience!

Sravan Gajjala

★☆☆☆☆

a month ago

⭐ 1 Star – Extremely Unprofessional and Misleading Experience I had one of the worst dealership experiences of my life at Uptown Montgomery Chevrolet Cadillac in Peoria. I agreed to lease a 2025 Cadillac Lyriq with ~3,500 miles after being assured by the sales manager, Brandon, that the vehicle was “like brand new” with no scratches or damage. Based on those assurances, I traveled 3.5 hours from Chicago to Peoria, expecting a smooth transaction and paid everything upfront. When I arrived, I immediately noticed visible scratches and a paint chip on the rear of the vehicle. When I pointed this out, the staff acted surprised and said they “didn’t notice it,” which is unacceptable for a vehicle they claimed was inspected and nearly new. This caused major inconvenience after a long trip. Their response was disappointing: They refused to reduce the price even by a dollar Gave me a take-it-or-leave-it ultimatum, saying the deal was valid only that day Offered either: A loaner while they fix the paint and later deliver the Lyriq Or reimbursement for my train ticket and drop me off Feeling pressured and stuck after a 3.5-hour drive, I moved forward and drove back to Chicago in their loaner. Three days later, I received another call from Brandon stating there was yet another mistake — they “forgot” to include an additional $850 Chicago lease fee. At that point, I decided to cancel the deal. None of these errors were mine. They agreed to cancel and said they would send drivers the next day with my refund check. However, the money had already been deducted from my account. I was then told they would only issue the refund after my check cleared on their end. Eventually, they agreed to let me keep the loaner for 10 days while waiting for the funds to clear. During that time, I was paying for garage parking in Chicago. I called Brandon to ask if they could send drivers earlier to return the vehicle since I was incurring additional costs. His response was that the drivers would come on Monday morning — the 10th day — and not before. I waited the full 10 days. On the morning of the scheduled pickup, I called to confirm and was told that one of their drivers had an emergency and they could not make it. They said they would send drivers the next day instead. At every stage of this process, there were mistakes, delays, or last-minute issues — none of which were caused by me. This experience was: Misleading High-pressure Disorganized Stressful Completely unprofessional I wasted significant time, energy, and money due to inaccurate representations, poor inspection, repeated paperwork errors, and continued delays in resolving their own mistakes. If you value transparency, accountability, and respect for your time — especially if you are traveling from out of town — I would strongly recommend reconsidering this dealership.