About Business
For professional Car Repair care in Odessa, TX, Odessa, look no further than Underground Customs. Their team excels at delivering top-tier results for Car stereo store, Car alarm supplier, Tire shop and related Car Repair needs. Their customer-centric approach has earned them a 4.0/5 rating based on 69 pieces of feedback. They have become an integral part of the Odessa, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Odessa, Underground Customs is ready to assist with your next project or repair.
Google Reviews
Nanette Rodriguez
★
☆☆☆☆
5 years ago
Went there to have my window done and had to be redone had bubbles and the eyebrow was cut crooked They chipped my window on top stating it was there already which was not true . I do not recommend this place . But good luck maybe you’ll get a good person to put it on and be honest about there work.
Chad Rush
★
☆☆☆☆
8 years ago
I went to this place on a Monday to have a remote start/alarm and custom subwoofer enclosure installed. Truck measured for box and decided on which remote start system. Guy told me they could have box built by Wednesday and installed on Thursday. Called Wednesday the guy said box was going to take longer to build so maybe by Saturday. Scheduled the truck to come in and install remote start amp and test fit custom box on Tuesday. I show up at 9:00 am and the only person there is one of the installers. He showed me that they did not even have the remote start system in stock that they were supposed to install. Total waste of my time.
Ryan
★★
☆☆☆
a year ago
Not really sure what to say. I have read a lot of great reviews, but the website does not show anything other than a phone number, but when I called they would not answer. I have yet to have any work done because they can't answer the phone, so I would have to say the customer service is not very good. I hope they can change my mind, if they ever answer the phone.
Rj Flores
★★★★
☆
2 years ago
Great service and did a good job on tint. There is some moisture between window film and glass. But it will go away when it heats up more.
RAUL LIZALDE
★★★★★
2 years ago
Awesome tint service and a great price. I've taken 2 vehicles to them for full ceramic tint. I will continue to take my vehicles to them for tint service.
Gerale Juarez
★★★
☆☆
7 years ago
Paid a bargain price compared to the competitors for tint. They really dont look out for your interior cause afterwards there was residue on the dash. Might be too early to post this review but they did an ok job putting the tint on. A few bubbles here and there but they do have warranty if there are any problems.
raminator1979
★★★★★
Edited 5 years ago
Great service. Did a leveling kit with these guys. Would I return ? Yes Recommend to a friend? Absolutely Thanks underground Cat from Andrews tx (4 years later )2020 once again did a remote alarm !! Thumbs up.
ashley garcia
★★★★★
a year ago
Was so helpful in explaining everything to me, felt welcomed and also did a fantastic job. They also got me in quick and price point was great!!!
Miguel
★
☆☆☆☆
a year ago
guy at the counter sold me a fuse that was too small for my system even though I had asked for a 250amp one. I thought maybe he knew what he was talking about, it blew the next day. Wasted 50 dollars and made me pay him through cashapp
Casey Hill
★★★★★
7 years ago
This place is the best! I have had trouble with my headlights for a while and the guys did a phenomenal job! The prices were so much better than the dealership and they did the job in half the time! They are so nice and if I need anything done, I will be back! Thanks!
Brian Taylor
★★★★★
3 years ago
Returning customer. Wouldn’t use anybody else for my car electronic accessories and radio needs. They’ve gone above and beyond what I asked for multiple times in the past. They’ve worked on several of my vehicles setting up remote starts, entertainment systems, radios, amps, speakers, window tint, etc. Worth the drive from Midland to use these guys.
Andrew Torres
★
☆☆☆☆
2 years ago
Took in 2 cars for tint. On my black challenger, after it was completed, now has 2 scratches. Deep scratches that i can put my finger nail in. I brought it to the attention of Carlos. He said they can’t fix it because I don’t have proof of them NOT being there prior to going to the shop. Who takes pics of their cars daily?? My wife and I bought a Genesis G70 24 hours prior to going to this place. The car was fresh off the truck. No scratches. After we get it tinted, now it has scratches. And they refuse to fix or be held accountable for their mistakes. DO NOT COME TO THIS PLACE FOR ANY REASON!!
Autumn Welch
★
☆☆☆☆
2 years ago
Went here to get my windows tinted. Extremely rude customer service. Did a terrible job with the tint. There were bubbles, the tint was already peeling by the time I left and there were a lot of gaps around the edges. I asked for a large eyebrow and they made it thin instead of large like I asked. Took the truck back and asked them kindly to redo the parts that looked the worse and it still looked sloppy and they did not redo the eyebrow at all. Save your time & money and do not go here.
Samantha Luz Mendoza
★★★★★
4 years ago
Returned customer, a huge Thank You to Carlos. Stopped by Saturday set appointment for my daughter’s car for Monday got the job done as he said he would, zero hassle kept his word on the price. Excellent work as before, going back for a third time. Great work, excellent prices compared to many other places I checked before. Highly recommended 👍🏻
Lauren Owens
★★
☆☆☆
a year ago
so when i got my tint done it was not done correctly and now it is lifting around the wedges and has lots of bubbles and all windows look like it was rushed so i called to see how we can fix this issue and was told to be up here at 9am to have it fixed and looked over on all the windows. but it is 10am and no one is here. so i would do your research don’t always go for the cheapest price. the older gentleman that speaks very lil english is very sweet and caring and very apologetic !
Javan Lopez
★★
☆☆☆
a year ago
Had got work done at the shop with a starlight headliner. I was told it was a 1200 count but in person it looks like a 800 count. The estimated days to complete was 3 ended up taking 5 total. The work looked good for the most part til l got to the back seat and I see black stains on my headliner. I’m just disappointed in the amount of money I spent to get a mediocre job… always lessoned learned don’t leave jewelry in your vehicle.
Jim Craig
★★★★★
2 years ago
Great service, very fast and efficient. Carlos and the guys got my truck in and out. So be going back for some of that JL Audio equipment in the future. My truck is dirty, but the windows look great! Thanks Carlos
Derek Herrman
★★★★★
3 months ago
Excellent job I got my dash cam front in back installed looks amazing no cords anywere all hidden.
Reid Cornelius
★★★★★
6 months ago
They took the time to understand exactly what I wanted in terms of sound quality and bass performance, and then delivered beyond expectations. The wiring was completely hidden, the system was perfectly tuned, and the bass hits exactly how we planned.They even made sure everything looked factory-installed and no corners were cut. What impressed me the most was the attention to detail and customer service.
Brian bridgmon
★★★★★
a month ago
Repeat customer I personally have had fantastic customer service. I have had three vehicles all with window tint two custom stereo systems and now they do detailing all three vehicles have been done and I’m going to say my work truck looks Better than the day I bought it they did a fantastic job. They even stayed late on a few occasions to complete the work in the time they said they would. I would recommend this place 100%. I have already scheduled a few more projects and just thought I would share my personal opinion on some of the bad reviews. I have had my Windows tinted in multiple places for a few decades. You’re always going to have bubbles in the tint They will work yourself out. it always looks bad before it looks good. Also, it’s almost impossible to ask for custom work and hold someone to an exact timeframe things happen. Things come up that was unexpected. I will tell you they communicate communicated any delays they had and made sure I was well taken care of. Do yourself a favor go see them.
