About Business
Utopia Autobody Inc is a leading Car Repair specialist serving the Sacramento, CA, Roseville area. They provide a wide variety of solutions, including Auto body shop, and other Car Repair tasks. Boasting a solid 4.3/5 rating from 41 verified reviews, their reputation precedes them. As a locally-owned business in Sacramento, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Sacramento, CA.
Google Reviews
Samantha Hernandez
★
☆☆☆☆
4 years ago
Insurance company referred me to them. Said they would call me to set up an appointment. They never did so the insurance company set up the appointment for me. Then I get there and I stand out side on a cold day with my toddler and they never show up. Told my insurance company they called me like retrieving a phone bill showing they never called isn't super easy to do. Super inconsiderate and dishonest.
Tanya White
★★★★★
7 months ago
The staff were so kind and helpful. They hady cat done quickly and did an excellent job.
Brian Walsh
★★★★★
4 years ago
Due to COVID-19 B.S. they had my car for almost 4 months. I wasn't very happy about that part but it is no fault of them. The insurance drug its feet as well through the whole damn process. Rick the owner is a great guy and was also short-handed at the time but remained professional and friendly throughout the whole thing. He walked me through everthing that they did to my car and even let me come into the shop to see for myself. He showed me all of the damaged parts and explained how they all worked. Even though it seemed like forever to get it back i was very pleased with the quality of the service. I had forgotten to remove anything from the car that might get stolen as some shops do. Not only was everything there i had stuff in there that they had come across and placed in my center console. I would recommend utopia auto to anyone looking for repairs from a crash
Bryce Williams
★★★★★
6 years ago
So ny car was vandalised and i went thru my insurance companies first choice, which backed out and so my agent recommended this place. Lemme tell you, im glad the first guys backed out! The team at Utopia is excellent. They have excellent customer service, they do excellent work, and they have this especially excellent coffee table i wanted even. Lets just say this is an excellent team that worked with me and my insurance company well, kept things light and fun, made my car look amazing in remarkable time, and is somewhere i would go every time for my auto body work. I recommend you do too.
Kimberly Blanton
★★★★★
3 years ago
Very good customer service and friendly staff! I would 100% take my car back here if I ever need work done on it in the future. My car was ready 2 days earlier than expected and looked brand new when I picked it up.
Dave Behrens
★★★★★
a year ago
Colin and his team fixed up my Tacoma as good as new, after a rear end collision. No hassle on my part whatsoever, and Colin kept me updated through entire process. Highly recommend using Utopia for any body work.
Craig Binford
★★★★★
3 years ago
I have used Utopia twice and have been extremely happy with the results. Excellent communications and the time it took to get both cars back on the road (years apart from each repair). Friendly staff, and even though they seemed a bit disorganized, it worked out for us. I would use them again in the future and have recommended them to friends.
sierra marie
★★★★★
a month ago
They are a go to when needed and will always provide great service!
Bossy Bee
★★★★★
4 years ago
Let’s just say they’ve helped me TWICE lol both car accidents it was always Great customer service, Awesome timing on getting back cars, also the body work was always amazing! Great communication! Always made it look like nothings happened and I really appreciate everything they’ve done for me. Always so nice , staying after hours for me just to let me get my car when it was done… just getting off work ! I’m honestly impressed with them. Definitely recommend! :)
Mike Cortes
★★★★★
2 years ago
This place has great customer service. Unfortunately, my car was a total loss, but I was able to see some of their other work and was amazed. They are honest and upfront about every step of the way. Definitely would recommend them!
Anthony Tonso
★★★★★
10 months ago
Someone backed into my mercedes driver door ML 350 completely destroying it took it to Utopia for repairs had it back in 3 days new door everything was perfect . Highly recommend this shop 10 out of 10 !
Andrey Per
★★★★★
5 years ago
We are using this body shop to change rear lamp on Mercedes. Super honest and friendly staff. Thank you
Paige M
★
☆☆☆☆
Edited 6 months ago
Edited from 5 years ago. First issue I had was my headlight aim against there wall showed that the passenger side headlight they had installed wasn't aimed correctly. They did correct it and added $15 to the tab. I had to have them do the work that should have been done after installation as standard practice. I heard my AC making a wining hiss sound at the evaporate inside the plenum. Both my advisor and her manager said its fine and is normal. Never since 2013 did my AC make noise while running. It didn't make any sound before or after the tiny accident at 1 MPH. But after they touched it then it makes sound. The manager told me to drive it for a week and the sound should go away. After a week it hadn't. When I called them I was told that I would have to contact AAA for more repairs. During this conversation I expressed my earlier writing about the sound and when it had arrived. She told me that they didn't do the work on the condenser and had there mechanic do it. So now my truck started at a AAA approved location and was exported to an unknown mechanic. In the week I drove it I noticed over spray on my windshield and the new hood latch wouldn't let my hood up without force. I returned to Utopia and talked to them in person about the AC, and over spay on my windshield, plus the sticking hood release. When I talked to him he saw my UTI student shirt and told me, "Aren't you going to school for this. Why don't you fix it yourself?" Since this time I have had to return and use the AAA lifetime repair warranty on the replaced passenger side headlight and body gap issues. When I talked to he told me that they could not pull up my work because they had replaced there server and didn't have it anymore. AAA emailed me my claim paperwork and I provided that in person. Approximately 2 months ago I wanted to change the light bulbs on the front of my truck just to make it look a little nicer. The left drivers side headlight is OEM and the passenger side is from when Utopia work. I first went for the corner signal bulb on the passenger side. The extension would not turn to allow it to disengage from the headlight assembly. I checked the front facing turn/marker and it would turn and disengage from the lock but the bulb was being held into the assembly by the plastic housing and would not come out. Looking through the headlight from the front you could see that the plastic and reflective surfaces where scorched and melting. The OEM doesn't show any internal damage. I talked to owner on 8/25/25 about the issue with the bulbs and he looked at it. He dropped the bulb into the headlight exactly the way I asked him not to. He and his mechanic extracted it after filing the mounting surface of the front turn/marker mount. I was blamed for the damage, then my trucks electrical system was blamed and then the bulb was blamed. Never before or after the work they did to my truck has it had a blown fuse or any electrical system concerns. The best part is they wanted to put an amp meter on the bulb wires. I have told this to 5 co-workers at the shop I work at and they had no idea why you would do this. To do my due diligence I went and purchased an OEM from Toyota and found that the bulb they had used with no name and with 4157A printed on it is not the OEM as they claimed it was. Toyota uses Silvania bulbs. I have been lied to, disrespected, talked down to and gas lighted since day one every time I have to talk to them. I have contacted CA Bureau of Automotive repair, BBB and talked to my AAA reprehensive in detail on this joke of a shop.
Kassie Greenwood
★★★★★
a year ago
This place is awesome! They fixed my car in three days, it looks beautiful. They even washed it and vacuumed the interior! What a wonderful surprise in addition to a job super well done. I’m so happy with their service!
Brandon Langsjoen
★★★★★
2 months ago
The team here is extremely thorough and super knowledgeable! Really appreciate the customer service as well, you can tell they actually care!
Jamie Cherney
★
☆☆☆☆
2 years ago
Was a returning customer, now will never come back. Dropped my new car off unfortunately to be repaired from a parking lot hit and run that scraped my driver side door and panel . Only to pick my car up with a chip in the windshield and them not wanting to take fault. Stating they never drove it so it couldn't have been their fault. Extremely bad customer service if you ask me. DO NOT COME HERE!
Morgan Medrano
★★★★★
11 months ago
So a neighbor backed into my driver side from damaging the car from front wheel to rear wheel(without actually damaging the tires). Utopia got me back on the road in the same week. It's also rare that I write a review for any business. Before and after pictures included.
Ellie L
★★★★★
a month ago
I had a huge scrape down the whole passenger side of my vehicle that required lots of work and it looks like nothing even happened. I highly recommend Rick and his team at Utopia. They did a fantastic job and they've worked on vehicles in the past for me and did a fantastic job on those as well.
Courtney Campbell
★★★★★
a month ago
Highly recommend this place for body work. I've worked with them a couple times and they've always been great. Very transparent and friendly, which I appreciated. They even helped me replace a back light real quick free of charge one night as they were closing up for the day.
kashia Leeann
★★★★★
3 months ago
Absolutely outstanding service. They got my car repaired right before Christmas, which alone deserves major credit—but they didn’t rush or cut corners. Everything was done right, on time, and with real attention to detail. On top of that, they cleaned and washed my car, which was such an appreciated extra touch. It felt like getting my car back better than I left it. Professional, efficient, and thoughtful. I’ll definitely be coming back and recommending them.
