About Business
Valhalla Auto Services is a highly-reputable Car Repair service provider based in Reno, NV. Valhalla Auto Services covers all facets of the Car Repair industry, with a focus on Auto repair shop, Car wash, Transmission shop. With over 55 reviews and an average rating of 4.4/5, Valhalla Auto Services is a trusted name in the industry. Their presence in Reno, NV ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Fisty Ann
★★★★★
a year ago
The only shop I've used or will use. Terrific work, great guys.
Peggy McDermott
★★★★★
5 years ago
AWESOME customer service experience. Fair & Honest business practices. Compassionate, Considerate & Understanding treatment of all customers. Thank you all at Valhalla!!!
Suzanne Turner
★★★★
☆
9 years ago
They weren't very helpful about guessing when my car might be repaired, or even when it would be looked at, but thy seemed pretty cheap and my car is all fixed, so I'm happy!
Brian Bunin
★★★★★
3 years ago
Been using them for many years and they've always been honest and do good work at a fair price.
Katie Kelly
★★★★★
6 years ago
Honest and extremely reasonable. I’ve spent a lot of money at other shops and felt taken advantage of. The guys at Valhalla are so kind and helpful. Great shop.
Brandon Bennett
★
☆☆☆☆
4 years ago
Car work previously done here. Went to get service records to see what was needed coming up. Was told owner is only one that knows where records are and he doesn't come in anymore usually. They don't answer the phone usually either.
Kee Bat
★★★★★
8 years ago
Broke down while in reno on business. Had my car towed to the shop after hours based on reviews. Was at their door in the morning while they opened up shop. Very personal and Woking to help. Fixes my car as soon as parts arrived and I was on my way. Thank you!
Matthew Cochrane
★★★★★
11 years ago
We have a 2005 Subaru forester that burned out an exhaust valve at just over 100,000 miles. Lithia Subaru wanted close to $6,000 to replace the valves, which is practically what the car is worth. Looked for an alternative, and ended up taking it to Valhalla. Quoted worst case of around half, and ended up being even less. Car runs great, service staff was willing to answer any questions we had, and checked parts to ensure they need replacement, rather than simply replacing them. I'm extremely happy with the result of the service, and the value is incredible, but if you expect to have the work done ASAP, you'll probably need to look into a rental car. That being said, I can certainly see why they are busy, I'll be taking all our cars here for service in the future.
Kerry Lofy
★★★★★
5 years ago
Brad is the man! He got my old ford model t truck up and running. Even gave me a lesson on how to drive the 100 year old thing. Smart and great guy! I won’t go anywhere else!
Steven Birkinbine
★★★★★
7 years ago
Great service, quick, and at a reasonable price. These guys have never cheated me and are honestly a great set of people who know their cars. I intend to go to them for everything.
Erik Ramirez
★★★★★
5 years ago
First, I should say my auto knowledge is extremely limited. I called Valhalla for a quote on new ball joints on my truck. I read that they commonly start falling apart as they go up in miles and I have been abusing my truck recently. I spoke to Brad about the quote. He was extremely patient and took time out of his day to help me learn about my vehicle. He saved me a bunch of money and I will be calling Valhalla for all my future repairs.
Derek Dash
★
☆☆☆☆
7 years ago
Trusted them to fix my '68 Ford Galaxie when it wouldn't start up. Had to have it towed to get new tires from there because it had been sitting on the old tires for years and wasn't safe to drive. When I came to pick it up from the tire shop, it did not want to start up and the guys from the tire shop helped me out. We found that the battery was not properly connected, and the connections to the carb were still not secure, which I had asked Dan to check when he was working on my car. Finally I was forced to leave the car at the tire shop as I could not afford to have it towed again for a fourth time. I gave Dan a call and he insisted that the startup problems were not his fault, and that he could only help if I had it towed back to the shop. He refused to help me have it towed back to him, even though I told him I could not afford to have it towed again, even though the very problem I had asked him to diagnose and repair (startup) was still very obviously present. Very disappointed as I thought these were nice, respectable people who provided good prices for good services.
Deborah Levy
★
☆☆☆☆
3 years ago
My 1992 car died and on recommendations from 'friends', I took my car here for a diagnostic check. The repairs needed were more than the car was worth. And in lieu of the cost of checking everything on my car, Brad suggested I just sign the title over to him. Ok, he was a good friend of 'friends', so I trusted him, and them. Two months later I received a bill from a tow company for $630.00 for towing from Valhalla Auto and storage. This is AFTER I signed the title over to Brad six to eight weeks prior. WHO DOES THIS??!! This screams SCAM!!
D. Lish
★★
☆☆☆
9 years ago
We needed a place we could trust with our 2003 Honda Odyssey. I read all of the good reviews on Yelp, so we gave Dan and his crew a try. We used their night drop off and left the van for them to start on it the next morning. My wife was going on a long trip and we needed everything looked over and prep'ed for the trip. Dan was great to work with over the phone. $608 after new PS Belt, Alt Belt, Brake Fluid Change, front brake job and "Prepping for Long Trip." The worries started when we took the van in for a rotation and alignment at Tires Plus on McCarran. They performed a "courtesy check" of the van and found the coolant overflow completely dry and coolant level in the radiator down to half. They also found the power steering fluid almost empty and the brake fluid to be very old and contaminated with copper. The latter is very disconcerting since we paid Dan to flush and replace the brake fluid. I'll be contacting Dan on Monday to see how he explains the issues found after we paid him to correct and check these issues.
andrew syndergaard
★★★★★
10 years ago
Had to have my entire AC done on my older Honda Accord. I was quoted from several other shops that I would pay $1500. I called 6 different shops in the Reno area, Valhalla was one of them, and they gave me a quote of more than $500 less. I was super happy with their service and how polite everyone there was. They did the work and stayed true to the original quote. I did have to wait an extra day to get the vehicle back, but I was fine with that for such a great savings. They also got me in to do the work within 1 week.
John Gissy
★★★★★
6 years ago
Hands down the best place I've ever taken my vehicle to be worked on. The owner Brad is on site at all times and personally takes an interest in every customer. It's like having a best friend as your mechanic. Just tell Brad that John and Song sent you.
Morgan
★★★★★
9 years ago
Although they diagnosed me and got me a quote very quickly and efficiently, they charged me $380 for a distributor assembly. Dan told me that he got me a deal and found one for more than what I found online, but after I paid and realized my mistake, he still allowed me to take a refund and get a cheaper part, out of his pocket. These guys are awesome. would recommend 10/10
Alexandra Jones
★★★★
☆
7 years ago
We brought our Honda to them for a second opinion. My experience was overall pretty great. Dan was pleasant to deal with and he explained everything in a way I could understand. The Honda is gone but I will remember their kindness. However, they did take a piece off of my car and didn't bother to put it back on. I have no idea how to reattach it. Bummer.
Eduardo Gutierrez
★★★★★
7 years ago
I've been going here for a long time. Back in the day, Dan was the only place I could get to return my call with a quote for some work O needed. He then exceeded my expectations and proved to be an honest man and a capable mechanic. He gives quotes that are fairly priced and stands behind his work. He is clearly doing what he loves. I understand that he will be retiring soon, but I believe his oldest employee is taking over for him, so I would be surprised if the quality changes. If you're looking for a good, honest, capable mechanic, give them a try!
B-Rye (GOLD Subaru Ambassador)
★★★★★
8 years ago
I'm not only a Subaru DIY guy but I'm also a Subaru Ambassador and this is THE ONLY place I will go when I can't solve the problem myself. They have serviced my primary ride (2007 Subaru Outback XT Limited) last year for worn out rear wheel bearings for an unbeatable price. Dan is extremely honest, upfront, FASTER than anyone else in Reno and fair in the pricing. As of right now my primary ride is back to get her 105,000 mile timing belt change and I have no doubt that they will let me get another 105,000 miles out of her. When I pick her up tomorrow I will post more on how that repair went with photos. Well it's a day later (would've been quicker but like the rest of us I too work during the day) and when I picked up my ride after work I wasn't surprised at the workmanship that was put into my car. Nothing but excellence. As for my secondary and third rides when they have a problem that I cannot fix I'll be sure to send them to Dan and his team as well.
