Valvoline Instant Oil Change

Kemonnie Gilliam (Keh)

★★★★★

2 months ago

I absolutely love the staff at this location and they always somehow make a simple oil change fun! They're efficient AND they're funny, so I'll be back! 🤞🏾

Farrell Williams III

★★★★★

5 months ago

Great customer service. Professional and very knowledgeable. Highly recommend and will be returning. Had a great experience the manager Chris was very informative and supportive.

Ravont'e McGrone

★★★★☆

a month ago

Service team was amazing. Huge shout to to Joshua & Carlos for taking care of me and my vehicle.

Eugene Weems

★★★★★

a year ago

I recently had an exceptional experience at Valvoline located in Las Vegas, Nevada with their team of professional and thorough employees. From the moment I arrived, I was met with a high level of professionalism and attention to detail. The employees were not only respectful but also incredibly attentive to every area of my car, ensuring that no aspect of the service was overlooked. I was impressed by the care and dedication shown by the Valvoline team throughout the entire service process. They took the time to explain each step of the service and answer any questions I had, making me feel valued as a customer. Their commitment to providing top-notch service was evident in the way they handled my car with precision and expertise. Overall, my experience at Valvoline was nothing short of outstanding. The employees' professionalism, thoroughness, respect, and attentiveness truly set them apart. I highly recommend Valvoline to anyone in need of automotive services, as their team goes above and beyond to ensure customer satisfaction. I will certainly be returning for all of my future car maintenance needs.

Gustavo Rivera

★★★★★

2 months ago

5/5 experience and service, staff is extremely welcoming and service is top tier. I would recommend this location to anyone who needs services done in their vehicle

Dan N.

★★★★★

3 months ago

Drove up in my WRX for an oil change and Joshua L. Was super kind professional. He and his team took care of my oil and air pressure in no time. I even got a few compliments on my car which always feels good. Thanks Joshua, i’ll be back in 3k miles!

Miguel Arevalo

★★★★★

5 months ago

I went in for an oil change last month at this location and also had my air filter replaced. The team that took care of me and my car did a great job and displayed great teamwork. I especially ask that Remy who was leading my car care to be recognized by the management staff for his exceptional service. Remy was very courteous and professional the whole time and took care of us extremely well. Remy is a top quality team member that you have, which isn't something I say a lot about the Las Vegas area. I was very happy with my experience!

God 1st

★★★★★

3 months ago

I get my oil changes here all the time, but I have to say that today they helped me out so much. I went there to get a transmission flush, but because they followed the right procedure and protocol and not trying to mess up my engine they said they couldn’t touch it because it was a leak near the transmission so I got it sorted out, but if they didn’t tell me that I still would never have known what was going on with the car so shout out to Chris and the two fellas I can’t remember their name now, but they always hope a lot to myself and my son The whole staff is very nice. I have to say everybody because everybody is connecting with you as you’re in, there is not like somebody standing in the corner know everybody’s talking to you and giving you good advice so big shout out to your staff and let me know when I could bring my son over there to get a job. God bless you, Marchelo.

jakelin gomez

★★★★★

3 months ago

Lewis has some of the best customer service I've seen in a long time! I came in to get my right turn signal light changed after it being out and going to pepboys or AutoZone and them telling me that they couldn't do it because they needed special tools(I can't remember which one it was) But Lewis said he would be able to help me and it was a bit of a struggle to change it but he was able to to it. During my service a crazy lady came in the opposite way that she was supposed to go and was already from the start acting entitled and rushing Lewis to service her vehicle because she was "in a rush" and this was in the middle of him doing my service. Things escalated to her calling him out of his name and being disrespectful and he and the staff continued to remain respectful and professional. Not only was he able to give me a positive experience as a customer and fix my issue, he was able remain respectful while being disrespected by someone. Give this man a raise!

Trixie Davis

★★★★★

Edited 2 months ago

OK, so I went here because my car was yelling at me and didn't want to wait for an appointment at the dealership. The staff this afternoon made me smile and laugh and the company there "Employees" was great. I will do my oil changes there moving forward. The companionship there shows they are a happy group, which tells me they have good management. I would like to support employees who work hard for their company because it means they are good to their employee's.

Doris Peterson

★★★★★

3 weeks ago

Excellent Customer Service. All the way around. Got in and out in less than 10 to 15 minutes. And the most important part was the CSR was honest I did not need an oil change as of yet. 🥰💓🙏🏾

Angelica Gutierrez

★★★★★

a month ago

The manager, Chris was friendly and not pushy with recommendations. I am new to the area and he was kind to offer me recommendations to local area mechanics when I asked him. Overall, service was efficient and friendly from all of the technicians. A+!

Gineve gg

★★★★★

2 months ago

Remiss in writing this review: I was heading out of town at the crack of dawn, as I travel frequently, but I was driving to CA this time. At the last minute, I realized I needed an oil change. And though my purchase contract includes 3 years of oil changes, I could never get in on time without a month of lead time. (My vehicle had recently been in for Dealer warranty work.) I called and, though it was almost closing, he said, "Come now, and I'll wait" on a Sunday! As a business owner, this is customer service above and beyond, and rarer every day. In the bay, he took snapshots of where the dealer had not returned the bolts, anticipating they would be installing the warranty part in days, but it was subsequently back-ordered for 2 months. The extra-mile photos below couldn't be disputed. Being married to my personal master journeyman mechanic til he passed. I felt taken care of that day. It has made me a loyal customer since, leaving my fleet with an oil change discount behind, because transparency is everything. Thank You!

Anastacia Escovar

★★★★★

3 months ago

Fantastic service from the entire staff. Chris and Andrew are consistently welcoming, professional, and attentive, and I truly appreciate their friendly demeanor. From the moment I pull up, they greet me right away and check my lights, tires, and more. This is the only location I visit because of their superb service. I especially value their honest service recommendations—Chris made me aware that my battery needed replacing, along with a couple of other items that required attention, right before a road trip, which I was very grateful for. I always leave knowing my car is in good hands. 👍🙏🏽

Johnathon Cross

★★★★★

a month ago

The customer service here is exceptional. Mickey was extremely professional and went above and beyond with my service today. Mickey is extremely knowledgeable in what needed to be done with my car. Definitely have to say a thank you and awesome job to Andrew and Joshua as it takes a team to get the job done right. Will definitely be back in the future.

Harley Kiesau

★★★★★

3 weeks ago

Recently moved from a snow state so I’ve been working with limited funds. I came in today with a coupon and a dream. Chris was able to help me ahead of time make sure I had the money I needed, honored my coupon and hooked me up with some wiper blades. I won’t be going anywhere else. This is valvoline to go to!! Thank you again Chris!!!

Jose Vazquez

★★★★★

a month ago

Employees were knowledgeable and friendly. The process was smooth, easy, and fast! It beats going to the dealership and having to wait up to three hours plus! I would highly recommend people to stop by on their next oil change, Also it would be nice to have a point system or more discount offers. As I'm sure this will bring more attention to the business. Especially in today's high cost of living. Thank you!