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About Business
Conveniently located in Las Cruces, NM, Viva Toyota Service has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Las Cruces. Backed by 79 satisfied customers, they currently hold a prestigious 4.4/5 star status on our platform. They take pride in serving the diverse needs of Las Cruces, NM residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Viva Toyota Service is the go-to destination for quality and service in Las Cruces, NM.
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Google Reviews
Jeffrey E. Hanson
★☆☆☆☆ First and foremost I don't give many bad reviews, but just being honest with the treatment of my Dad's 2026 Camry XSE. He needed 2 new rims and tires, and scheduled an appointment for 2pm, they called to make sure he was going to be there, and yet when he arrived, he waited over an hour and asked when is the car going in to get the work done? The staff that there were people ahead of him. Why call to confirm 2pm, and wait for an hour till they start! Discount Tire is so on it, that when I schedule an appt. they get on it faster than non-appointments. After the installation of the rims and tires, they said, he got a good deal! LOL! I used to work in the car business for 7 yrs. and parts they make 50% profit, and the service rates vary per city or region dictated by Toyota. They charged installation after charging high prices on the rims, they cost around $300/$400 a rim. They charged double and there was no deal. No car wash after spending 4 Figures and charged 3% to use a credit card! Like I said, I worked for Big Dealer, Hoehn and we never charged a credit card processing fee as it was part of business. I have a Toyota myself and I would recommend Viva Auto Group to know that it's a priviledge to own a Toyota Franchise and take note of Judith Jones-Cone, owner of Carlsbad Toyota/Lexus. She built a carwash on her property for all service cars, and before it was built, they gave you a local carwash voucher. That is top class service and Lou Jones, her late husband started the first Toyota in the 70s in Oceanside, CA. Would never go back here for any business related endeavors.
Dorothy Sheppard
★★★★★ We are from out of town. Came in with electrical problem. Problem solved quickly. Great staff. Not overcharged - very fair.
Jason Standridge
★☆☆☆☆ Been waiting over two hours for an oil change and myself and my daughter were lucky enough to spend the first 45 minutes in the waiting area with a vagabond who was having a conversation with himself. He seems to be a regular, as every employee ignored him. Fun times. That being said, the service dudes are very nice and it’s not their fault understaffed . It’s what happened when an out of state dealership comes in and buys the local one.
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