Volkswagen North Scottsdale Service and Parts

A C

★★★★★

4 months ago

From initial contact for service, to the final exit, all personnel were not only prompt, courteous and professional. Service to be performed was explained, with the added edition, yes, edition, of video and printed check list for the overall well being of my vehicle.

Adi Bennett

★★★★★

4 months ago

I have been using this location ( vw service) , for about 20 yrs, I would highly recommend John Thames, service advisor. He's very helpful with any situation regarding my cars .

Bob Chilton

★★★★★

2 months ago

Tim Lamay has done and continues to do an excellent job of servicing our wife's dream car, 2015 VW Rline convertible!! Thanks Tim.

Wayne Wahl

★★★★★

5 months ago

I was very impressed with Volkswagen North Scottsdale service! I will recommend it to everybody I know that has Volkswagen! Gabriel was very professional and friendly! I was also very impressed with the short film they sent me while inspecting my car! I have never experienced that before! You have my business for my 2013 beetle forever!

Kim Saddoris

★★★★★

a month ago

Love the professionalism of the service! Would recommend them to people. Definitely if I need stuff done to my VW I will be going back!

Kathleen D Huber

★★★★★

3 weeks ago

The job was finished in a relatively timely matter and Frank did a good job in his video letting me know my VW is in good condition.

James Garcia

★★★★☆

a month ago

John is always very professional and helpful with any service I need for my GTi. I trust him to give me honest feedback every time, even when I know the answer!

Jeff Wallace

★★★★★

4 months ago

I've used VW N Scottsdale for a year now for parts and service. Both have been great, the dealership is very nice, the staff is down to earth, they have had just about every part I've needed, and service of my Sportwagen has been top notch. Don't get VW North Scottsdale confused with Chapman VW, not the same, VW North Scottsdale is a Penske dealership and well worth the trip !

Wyatt Beers

★★★★★

4 months ago

The service team at North Scottsdale Volkswagen are great! We came in from out of town and had to have some work done. They squeezed our car in and gave me a full rundown of the vehicle. 10/10 recommend them! Thanks John!

Susan Anderson

★★★★★

5 months ago

Tim was great. Was greeted right away even though I was a bit early. 7:30 am. Impressive:) problem resolved. They also included an uber to and from my house!

Bill Spieker

★★★★★

3 months ago

I've worked with John Thames for years and he's always been great at getting my car in quick for repairs/maintenance and appreciate his excellent communication.

Lisa Durkee

★★★☆☆

3 weeks ago

While the service was okay, over 2.5 hours to just get an oil change is a bit ridiculous. Also, never got any updates or requests to replace the filter even though the service person suggested that after I was checked out.

Jenny Smith

★★★☆☆

2 months ago

Service Depart and Tim have been great the 2 times Ive had my Car Serviced and Oil changed. However, while waiting for my car to be done, there was a car salesman that was talking very loudly and arrogantly about how he " Doesn't waste his time on people like that". Referring to customers who had just left, that didnt purchase. Obnoxious and highly unprofessional!

Al-Grace B.S.

★★★★★

a month ago

Gave was very efficient and all the stuff were very professional. They got my car and change oil and check the battery. My battery had something that didn’t pass a test stay right away change it and I had a good new warranty for it. I trust Volkswagen and I’ve been going there since I’ve got my car. It’s been two years now and I highly recommend this place.

Katrina Harrison

★★★★★

3 weeks ago

Lots of great efforts to make the experience seamless and easy. From scheduling to ride share, text details for analysis, approvals and all. Very transparent and communicative.

Brenda Rodriguez

★★★★★

a month ago

North Scottsdale VW has truly been great to work with. My Tiguan has had a few issues, all of which were thankfully covered under warranty. John has been amazing from start to finish we really appreciate his professionalism, clear communication, and overall support throughout the process.

Chandler Keim

★★★★★

3 weeks ago

John is the best! Him & staff went above and beyond to take care of my car & ensure I was taken care of even though things didn’t go quite as planned. Great experience!