Reviews
Robert Lutz
★★★★★ a week ago
Mplsfitter539
Enjoyed meeting driver Ron and sharing 1Timothy 4:9-11 with him.
Took free ride to mall, discovered wallet was left in car. Tyler at Volkswagen sent wallet via /oneautomotive to mall where I was patiently waiting in the warmth and comfort. Thanks OneAutomotive!!!!
★★★★★ a week ago
Jolene Baumgart
★★★★★ 2 weeks ago
SJ
VW was great, had a oil reminder light issue, and the wipers on a 2 month old Atlas that would not clean the windshield from the day we took delivery. All where taken care of in a matter of minutes. Great Job VW EC
★★★★★ 3 weeks ago
Richelle
Service was great! Received a call part way into the service call, updating me on what they found and what the progress was. After the service was complete , I was sent a video from the service tech showing what they found and what they fixed. I was notified as soon as the service was completed. Would definitely recommend for service!! Great friendly service!!
★★★★★ 3 weeks ago
Kathy Edwards
Excellent service.
★★★★★ 3 weeks ago
Megan Ryba
I went in for an oil change and had some other concerns. At first, it was explained they likely would not be able to address the concerns due to time restrictions, understandably. Well, they must have been able to figure it out very quickly and it was all fixed that day along with my oil change. I think my favorite part was the video (of my tech and car explaining and SHOWING what had been wrong). The video is excellent and the tech (I think John C) explained everything so well and compared the broken pieces and broken functions to what it was supposed to look like and do with the new pieces.
★★★★★ a month ago
Katie Hull
Excellent customer service and very timely. As a busy working mother, I really appreciated the loaner vehicle and complimentary car wash as well!
★★★★★ 2 months ago
Melanie Stuckert
★★★★★ 2 months ago
Flordeliza Hazelton
Happy with my service in Volkswagen Eau Claire. Employees are friendly and accommodating.
★★★★★ 2 months ago
Ann Hanson
★★★★★ 3 months ago
Paul Gabriel
★★★★★ 3 months ago
Jenna Evenson
Everyone at Ken Vance are so nice and helpful! A overall amazing experience !
★★★★★ 4 months ago
Jackie Belka
Routine maintenance plus a repair was taken care of on schedule with no issues. We find VW service dependable and problem free.
Plus the free wash and vacuum makes picking up my car a pleasure.
★★★★★ 4 months ago
Jessica Zeman
Wonderful! Fast service, knowledgeable, very kind, went above and beyond, I highly recommend this dealership. Thank you for making my day go smoothly!
★★★★★ 4 months ago
Wisconsin Glacier
Brought car in for oil change and I added some other requests on last minute. They did their best with the other requests and were able to fit another appointment in soon for the items they had to order parts for. Thank you!
★★★★★ 6 months ago
Andrew Kopf`
Great experience for my oil change. I think his name was Tyler in service, incredibly nice and courteous.
★★★★★ 6 months ago
Karen Condit
Always prompt, courteous, and keeps us coming back.
★★★★★ 6 months ago