Walmart Auto Care Centers

Brandon Ishizu

★★★☆☆

7 years ago

If you decide to bring your car here, expect to wait an hour for something simple. Every time I have come it seems like the auto center is understaffed, I have waited at the desk for 15 minutes before somebody was able to come out and help me. They get the job done at a decent price, just remember to bring along your grocery list so you can kill some time.

Mallory Hulbert

★★★★★

8 years ago

I received help from an employee whose name was Jonathon, I believe. (He had a nose piercing.) The service I received was excellent! He finished my oil change and tire rotation within an hour and was very kind. Because of his great customer service I will be coming back again! Thank you. 😊

Ellen Baumann

★★☆☆☆

6 years ago

We were told our car would be ready in 30 minutes so we did our grocery shopping, came back 45 minutes later to find it had not even been pulled into the service bay. Nearly an hour later, someone finally looked under the hood and said they would not be able to do the battery install due to the location of the battery -- despite the fact that the old battery was also installed by Walmart Auto. This was 15 minutes before closing. We have always had helpful, yet slow service at this location in the past, but they seem terribly understaffed and now have lost our trust. We will not be returning.

Colin Bonner

★★★★★

4 years ago

Actually did a good job. Got my jeep in and out pretty quick, although I did go during a slow time not too long after they opened. A couple years ago they didn't change the oil filter so I check every time before I leave. They did a really good job!

John & Janelle Schneider

★★☆☆☆

a year ago

I have a problem getting them to honor the 2 year warranty as these are 1 year and 9 mo old. They said it would take about 90 minutes to charge and test them; 3 1/2 hours l

Ken Pahlas

★★★★★

a year ago

Douglas helped me find the right battery and installed it for me as well! He was very friendly and was clearly a very skilled mechanic, something you don't usually find at a Walmart service center.

Turkey Butt

★☆☆☆☆

10 months ago

They failed to notify me when my cars oil change was done and I spent an hour wandering around Walmart for no reason! No apologies either, absolutely horrible staff and failure of leadership. Will NOT be going back.

Hails

★★★☆☆

2 years ago

Most staff was extremely friendly and helpful but when a tech came out to let me know what needed done to my car they kept directing their questions to my husband rather than myself, the owner of the car. Even after I continually answered the questions they kept directing them at my husband. Very frustrating.

Tyler Shadle

★★☆☆☆

2 years ago

Came in at 1:30pm to patch a tire. Was told it would take between 1hr to 1hr30. Seemed like and oddly long wait with only 1/3 service bays full so maybe they’re short staffed? Car is finally brought into a service bay 1hr20 later. I’ve now been here for over 2hr and haven’t yet seen a tech working on my car. Service was friendly enough but there is zero sense of urgency among the entire staff. At least keep your customers updated if you are running behind and explain why. This is disrespectful of their time.

Azelya Barrett

★★★★★

2 years ago

Steve the Service Manager and Rick the cashier were both so helpful for helping me and my Husband back on the road. It was a little later at night close to closing and we were in need of service as we were traveling out of state and punctured our tire. Prices were very reasonable and service was fast and friendly. Thanks to all the crew that was nice and willing to help us get back on our road trip.

Phineas P. Quimby

★★★★★

2 years ago

Took my car there today to remove a tiny screw off in one of the tires. Thanks goodness, the mechanic was able to put a plug and patch combo and I didn't have to purchase a brand new tire. Shona at the front desk was super helpful and patient. Thank you, crew!!💪💪

Michael Pappas

★★★★★

a year ago

My Wife and I were visiting our Daughter out of state (Boise, Store #05841) and noticed she was in need of tires. We were greeted by Shona T who let us know that the tires she needed required ordering. She spoke with a couple of gentlemen in the back who came out and were absolutely the two nicest and helpful guys I've ever come across when purchasing tires. They weren't there just to "sell" tires, they were there just as Shona was to help us ensure our Daughter was safe in her travels. Doug W went out of his way to explain everything and was able to not only find four tires that would work with her vehicle, but were at a great price as well. I couldn't be more grateful to the Team at this Store. Our Daughter while going to school there can confidently know that she will be taken care of by the very best. They are a Team of caring, knowledgeable and friendly people that don't have to try to do the right things right... it comes naturally to this entire Team. Thank you for everything and making buying tires such a great experience!!!

Bruce Hedge

★★★★★

a month ago

I thought their tire installation was excellent in all regards.

Reagan Smith

★★★★★

10 months ago

I ordered the wrong size because the Walmart app wasn’t telling me the right information. I showed up and the staff helped me pick tires that would fit my car and got me in and out in under 30 minutes! Super excellent customer service, and Dylan was super helpful over the phone helping me get everything figured out! Reasonable price, and didn’t try to overcharge me for anything like many other auto care places. Overall super positive experience!

Ronald Bowers

★★★★★

2 years ago

Called Walmart Auto Center to price some tires. The guy on the phone gave me a quote (very competitive) but then prompted me to look into Walmart + where I would get benefits far exceeding the cost of the subscription. 😲 Bought my new tires online (discount) and Mounting Service (Free), and scheduled my appointment. I was met by the nicest guys, car was pulled in and taken care of, and I am quite pleased with the customer service. Would definitely recommend!

Paulina Baffoe

★★★★☆

2 years ago

Awesome staff members. They took their time to explain things to me. My car needed break fluid. They helped me check with the kind of break fluid that is compatible with my car. Though they forgot to put sticker with information about the next due oil change service on the day, we did the oil change. I sent the van back at a different time, and they did it for me . I usually do my oil change at the time I am doing groceries. Most times, they finish before I get done with shopping. They keep you posted via text messages when they start working on your car.

Y G

★☆☆☆☆

a month ago

This Walmart location has the worst automotive service ever, not only do the oil changes take an average of 1.5 hours long, my longest wait time happened to be 3 hours, ridiculous and the worst part is that they don’t communicate when they’re running behind they just have you wait, they also are always severely understaffed. I’ve had appointments be cancelled without prior warning, rather than being mindful about the fact that people have to drive in, they tell you on the spot when you come in for a Service that they’re canceling all appointments . I’ve had it happen to me multiple times