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About Business
Residents of Shreveport, LA, Shreveport have long trusted Walmart Auto Care Centers for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto care products store, Auto parts store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.4/5 rating with 54 reviews. Throughout Shreveport, and particularly in Shreveport, LA, Walmart Auto Care Centers is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Walmart Auto Care Centers for any Car Repair inquiries or to schedule a visit to their Shreveport, LA facility.
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Google Reviews
Chris Rhodes
★☆☆☆☆ The techs are an absolute joke. They seriously wouldn’t know the difference between an oil pan and a frying pan. LAZY is an understatement. If these techs had moved any faster they’d probably hurt themselves. DO NOT take your vehicle here for any reason. As a former Wal-Mart TLE Tech, I was appalled! The one rude tech I dealt with found a reason to NOT put a tire on my vehicle. This is the second time I was denied a tire simply over their laziness. Old lazy tech said “Looks like your missing lugs?” No, they are all there, are you? Finally after picking apart my tire work, I let them have it with both barrels . These idiots couldn’t air a tire, let alone change one! They will look for reasons to not do any work on your vehicle!!! Save yourself a headache and stay away! Go to Mavis at Pines & 70th. They WILL take care of you and not treat you like an inconvenience!!
Joshua Leverett
★★★★★ The tire guys were super helpful. My attire could not be repaired but they filled with air and made sure. I could get to my next location.
Sandra Freeman
★★★☆☆ Went to Walmart in Blanchard for an oil change. It was 30 minutes before they closed. I could tell they were ready to close shop, but I needed the oil change as I was set to travel the next day, but I should have just went on and waited. The tech tells me it takes about 30 - 45 minutes to do the oil change, so I go for it. I went in, it took a while for the cashier to come to the register to ring me up. He finally does and I go into the store to pick up a few items. About 15 -20 minutes I get the text that they're done. I go to Automotive and say "that was much shorter than the time he told me." The same tech that quoted the time to me is sitting there all leaned back and chilling looking and says "I usually overquote the time to allow for if anything goes wrong." So I pay and leave. Get home, park in the drive way and go inside. After a while I come back out and sit outside watching my granddaughter play and bend down and see a little puddle under the car. I think that must be water. A little later I look back under and notice it's not running like water, it's sitting still. So I pull the car out to take a look and it was dark colored so I reach down & touched it...it was oil. No oil leak before I took it in, so I was upset. Called Walmart back and Automotive was closed. Asked for a manager to speak to. Justin front end manager picked up. He was super nice and apologetic and advised that Automotive manager was gone for the night, but would return @11 a.m. the next morning and I could come right in & speak with him about the issue. I did and Brandon, Automotive Manager, was super nice. He looked at my pictures and apologized for the mishap and even tried to explain about oil filters and the way they fit in, etc. He wanted his techs to take it back in to see where the leak was coming from. I told him I'd feel more comfortable taking it to my dealership to have it checked. He understood and said if anything was wrong or needed to be fixed, just bring the bill to him & he would take care of it (very generous & AWESOME customer service from Manager). Long story short I go to my dealership, tech there tells me I have a plate under my car that prevents dirt & debris from getting up in my engine and when the oil was drained, some of it drained into that plate and that's where the drip was coming from. He emptied the plate and said I shouldn't have anymore issues. They didn't charge me anything for the service so I was happy about that.. So far no more issues, so I guess alls well that ends well. All this to say, I won't be going back to this Wal-Mart again for an oil change. Period.
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