About Business
Residents of Port Arthur, TX, Port Arthur have long trusted Walmart Auto Care Centers for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto care products store, Auto parts store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.4/5 rating with 51 reviews. Throughout Port Arthur, and particularly in Port Arthur, TX, Walmart Auto Care Centers is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Walmart Auto Care Centers for any Car Repair inquiries or to schedule a visit to their Port Arthur, TX facility.
Google Reviews
Haley
★
☆☆☆☆
2 years ago
Poor communications and not helpful at all
Estela Herrera
★★★
☆☆
7 years ago
Great place when you dont have ti wait in line.
Joseph Stevens
★
☆☆☆☆
6 years ago
There are some people who work there, that don't care about the customer's needs.
Casey Beaubouef
★★
☆☆☆
Edited 7 years ago
Waiting area is FILTHY. Long wait times. Asking me things they should know.
Marketta Jordan
★★★★★
5 years ago
Went there for a oil change. It only took about 15 mins to complete.
Albert Smith
★★★
☆☆
7 years ago
Slow service and they refuse to give an estimate in time. Be prepared to spend all day there.
Hevert Pena
★
☆☆☆☆
7 years ago
Do never come to this Walmart for an oil change you will be waiting forever. I waited for nearly 3 hours bought the standard oil change $20 dollars and ended up paying $40 dollars. So upset
Donald Richards
★★★
☆☆
Edited 4 years ago
Last time I was there years ago very poor service on tires. Very slow and non caring about job or customer Now adding 2 stars for the rest of the store after going to the other store on Memorial Hwy.
Abi Reyes
★
☆☆☆☆
7 years ago
Came to get an oil change waited for an hour waiting for them to get oil filter out which they couldnt do so I had to leave. Second bad experience here. First one was two years ago when after an oil change they forgot to put the oil cap back on
Rod Rosier
★
☆☆☆☆
6 years ago
I told them to charge me for the core cause I needed to keep the battery, they did charge me and once home discovering the battery wasn't in the trunk. A trip 20 miles each way, these lame employees acted as if me having them find my battery, was them doing me a favor.
Erin Hill
★★★★
☆
6 years ago
Everything was done correctly! Just could have been a little quicker. I was second in line and my car took 1.5 hours to balance and rotate.
Miguel Herrera
★
☆☆☆☆
6 years ago
Today 8/18/19 i arrived at this walmart to get an oil change at 12in the afternoon it is currently 4:49 pm and my car hasn't been touched let me remind you there was only 2 cars infront of mines when i arrived almost 5hrs. Ago worst service i have ever experienced in my life will not be coming back and thats a fact!!
EVE HEARD
★★★★★
7 years ago
Very quick and very nice associates. I do recommend the auto service center. The store itself was nicely stocked and clean. I appreciate the hard work that they put into this store. Although, I really wish the customers who pull clothes off the racks and knock them on the floor would shop someplace else and stop messing up the store.We like and appreciate the workers in this store.
Inceptions Of Design
★
☆☆☆☆
8 years ago
This location offers the worst service in the area. They are always under staffed. TheThey do poor work and they do not honor their road hazard warranty on tires. Also, they do not honor their warranty on their automotive batteries. When they do an oil change on a vehicle, there is a strong possibility you will end up with an oil leak due to the stripping of you drain plug. The store managers or assistants managers have no real working knowledge about automotive, so they support the staff on any wrong or unfair decisions that they make. What this means is you have no one to complain to at a store level. Not good for your car, not good for your wallet. I do not recommend this place for any type of vehicle maintenance.
Jerry Leverett
★★★★★
2 months ago
There are good service members here
Michelle Stasio
★★★★★
2 years ago
Better than Firestone. I went to Firestone to have my tire patched. They told me they could not repair it because of the angle the nail went into the tire, and wanted to sell me a tire for $200.00. Walmart Auto Center was able to patch the tire and save my family money.
Shardai Keyes
★★★★★
2 years ago
Great customer service. Very friendly and willing to help resolve all issues. I went in to get my tire patched it couldn't be patched I had to get a brand new tire but I had the road hazard on my tires so I paid $15 bucks for a tire that was $120 bucks I say that's a hell of a deal road hazard is the route to go when buying tires from walmart!
Tammy Courville
★★★★★
a year ago
I was in and out of this auto center in less than 1 hour; having 1 tire installed. Very efficient and friendly staff. I will return in the near future for additional tires!! Very pleased with the staff that helped me.
Becky Shaw
★★★★★
10 months ago
Tony was so kind and went above and beyond. I got a flat tire and unfortunately they didn’t have the correct tire size. He called a tow company and a few other tire places in the area to find a tire for me. Excellent customer service. Thank you, Tony!
Dale Keniry
★
☆☆☆☆
Edited a year ago
Had an appointment to have all 4 tires changed. The appointment was at 12pm, didn't start working on my car until 1pm, took another hour to change the tires. $120 in lost wages waiting on a bogus appointment time. Decently priced tires though. Edit: After leaving and driving 21 miles and hitting 70mph my front end started to violently shake and a tire pressure sensor fault, i went to another Walmart nearby and found out my tires were not balanced correctly ann i have 2 bent rims. Not saying they bent them but thanks for the heads up. Went back to this Walmart to have the tire pressure sensor fault cleared and the manager essentially called me a liar and said that the sensor had been like that for a while. Well sir, it worked perfectly fine before i brought it here to have my tires changed. Just like my car didnt shake before i brought it there. Do not have your tires mounted and balanced here.
