Walmart Auto Care Centers

A, mason R

★☆☆☆☆

2 years ago

They didn't have a starter for my car and they never answer the phone. Also the dude who answered was rude ngl

Lisa Harris

★☆☆☆☆

4 years ago

No stars !!!😞 very unhappy w/ service ( didn't reset oil change due light) AND cashier magically lost a $20 bill I paid him!! Supposedly manager reviewed film and couldn't tell what happened to it!!

Jason H

★☆☆☆☆

6 years ago

They need to adjust their attitudes towards customers big time. The Walmart on Fayetteville Rd in Van Buren is really bad, that is the reason I am giving them one star.

Tanner Grab

★★★★★

7 years ago

Got me in with no wait. Cleanliness was top notch. Quick lube techs got the oil change done in under 20 minutes.

Michael Robertson

★☆☆☆☆

3 years ago

Car was in better riding condition before i payed to have tires rotated and balanced. Now rides like garbage. Before was smooth like a cadillac.

Demetria Fails

★★★★★

Edited 4 years ago

It felt good to come back and get my car's oil changed!!! Got me taken care of in 30 minutes and I was done!!! Reach out to Billy or Mack!!! Those guys know what they're doing!! Thanks Billy!!!

Aphrodisia Ravinia

★★★★☆

Edited 4 years ago

These people are friendly, work hard to get your cars work done and fast. Every time I come here I have no problems getting what I need done.

Matt Groenheide

★★★★★

10 years ago

Excellent customer service. Creative solutions! We had a tire blowout on the interstate and got towed into this Walmart near Kelley Highway. The tow truck driver wanted to get our van off his truck asap, even if it meant dragging the bottom end across the cement. The Walmart mechanics changed the tire while it was still on the tow truck and improvised a little exit ramp, so we could drive off the truck without bottoming out. A+

Lil Duke

★☆☆☆☆

7 years ago

I was having the oil changed in my 2016 Camaro SS and I even checked before hand on how much it would cost the day before bringing my car in to have it done and I was told that the oil change would include 5qts of oil and that I would be charged a flat rate for each additional qt, my car takes 10qts of oil. So I estimated the cost of my oil change at no more than $85 after tax and the tech agreed with me. I took it in the next day to have it done and all of a sudden I'm being charged almost $200. They had charged me for 3 5qt jugs of oil even though my car only takes 2 5qt jugs to begin with. I pointed that out to them and they only took one of the 3 that they charged me with off which still means that they charged me for an additional 5qt jug because one of them was supposed to have been included in the price of the oil change which is what I was told the day before. So even after 3 techs looking at it and then "fixing" it, I was still overcharged. I was impressed with the level of service up until they printed my ticket and then nobody seemed to know what was going on even though it clearly showed I was charged for 3 5qt jugs of oil, at first they were charging me for 4 5qt jugs which is why the total was almost $200. They did a good job changing my oil but if I'm paying over $110 for an oil change I'll just keep doing it myself.

Mysta Frawz_T

★☆☆☆☆

6 years ago

It's been over a yr since I last used their service center & here's why.. I own a 2003 jeep liberty. Spoke with tech before the oil change & was assured that no air wrenches or adhesives would b used. I'm 9k miles overdue for oil change because those idiots not only used an airwrench but also put lockztite on the drain plug!

Janet Ramey

★☆☆☆☆

11 months ago

Don't ever go to Walmart for an oil change or anything. Every time I have went there my car was worse than when I took it in.

Tina Brown

★☆☆☆☆

3 years ago

Didn't have the battery I needed and wasn't willing to try to find one. Autozone went above and beyond to find a battery that would fit and work, Walmart couldn't be bothered. It's like if you don't hire them to shop for you, you are less than. The employees shopping for orders take up all the space and are rude! You can't get by or around them big carts abd the workers act as if they are above the customers!!! Walmart sucks! If I could avoid them forever I would! They know this too! That's why there isn't many other options! If I could give 0 stars I would.

Kathy Kirby

★★★★★

6 years ago

I needed an oil change in my and they hooked me up. They checked my washer fluid, trans.fliud,air filter. For one good low price. I called 3 places on price and this was best for the money. Great job.

Mandy mandy

★★★★★

7 years ago

They couldn't change the oil on our truck due to an emergency plug. Our truck died and the lead mechanic there was awesome trying to help us and his advice was great. It was pretty busy when we got there but they were very fast getting the cars in.

Nancy Andren

★★★★★

7 years ago

The staff was so friendly and knowledgeable. I felt very well taken care of. Great service and a very low price. High mileage oil change with name brand synthetic oil, and they checked EVERYTHING! They even checked adjusted my tire pressure and reset my tire pressure sensor that has been driving me nuts! I will see them again in October.

Erin VanGeystelen

★☆☆☆☆

7 months ago

Had a tire replaced at the autocenter on 62nd. St. In Fort Smith. They crossthreaded the screw into the tire & torqued it on too tight so when my husband went to unscrew it-it snapped off. So upon calling & being told that Robin the head lead manager would call me back in the next few hours before end of shift if she wants...she called back but was extremely rude! The attitude and tone she took with me was very uncalled for-worst customer service! Would not recommend this autocenter. Also, they wouldn't take out the screw that was broke off.

Anonymous

★★★★★

6 months ago

Super helpful employees! Looked for a portable battery charger and got help and advice on what to do to maintain my car. And the advice was worth many times more than the price I paid. Wish I caught the employees name, but she was incredibly helpful and wish I could recommend her for her help!