Walmart Auto Care Centers

Juan Quintana

★☆☆☆☆

a year ago

Worst customer service ever. One time I went for 1 tire repair. They repaired the wrong tire. Was there for about 4.5 hrs. Next I had an appointment at 6. Didn't leave there till 830. Made another appointment at 6 so I asked what was the wait time they said there was 3 people in front of me. I left. Wasn't about to sit there for hrs. Place is a joke. I usually don't even leave reviews but this needs to be studied they have staff that don't kbow what they are doing and not enough. Don't waste your time.

ehm w

★★★★★

6 months ago

Omar was friendly & helpful. Put air in my tires now Im safe to drive again! Thankyou!

Hanks Andy

★☆☆☆☆

a year ago

Checked oil on dipstick after oil change and it was dirty. Come to find out they do not drain oil through the drain plug….they use oil evac system that left over 1/2 quart of the dirtiest sludge oil in bottom of pan then add clean oil. What’s the freakin point of an oil change! They are draining the oil and replacing now as I write this review. But don’t expect clean oil with your next Walmart oil change, Just a mix of new and old oil! Not good

Gustavo Bravo

★☆☆☆☆

a year ago

Worst experience ever. Techs lacked job knowledge and once the manager came out, it all made sense. She was just as bad as they were. My first mistake was taking my car there. It took over 2 hours to complete a simple oil change.

Ashley Heether

★★★★☆

2 years ago

The staff is always friendly. Didn't appreciate the last time I was there when I got told that because I didn't have my warranty paperwork in my vehicle for my tires that they may not be able to help replace a tire. Also was told that I didn't have them rotated properly which would cause warranty to be invalid. (They are the only ones who have rotated them since purchase) Was then told all of my tires were about 30psi over what they shoukd have been and that was going to void my warranty. Still ended up having to pay $80+ bucks and wait 3 hours to have a tire put on and rotated. I've never had any issues until this last time.

Romeo Hernandez

★☆☆☆☆

a month ago

Waited 2 hours for a scheduled oil change!!!

Eric Westrope

★☆☆☆☆

2 years ago

Bad service. Waited 45 minutes to be helped, associates would walk by me without acknowledging my presence. Then they would not give me an answer on when they would be able to install new tires on my vehicle. Will not try to use their services again.

Liz NykreimTran

★★★★★

3 years ago

Tires. My family and I went to ellensburg for the weekend for a family outing. We got a flat tire. Nobody was available for us. We went to Yakima and at the Walmart supercenter there they didn't have the size of tires in stock that we use. The gentleman there at the Yakima Walmart was exceptionally helpful. He's the man with the Star wars hat and a mustache and beard I'm sorry I didn't get his name. He went out of his way and called for us different tire centers to see if they had any available. We ended up finding one place that could help us. But now I did want to leave him a good review he was a exceptionally helpful and I really appreciate that ,we had to get back to the coast. So if you have any kind of car issues oil change tires whatever go to Yakima Walmart tire center they're really good there and very kind. Thank you so much again for helping us get back home!

Jorge

★★☆☆☆

4 years ago

Love how I called ahead and verified with two associates about how much it cost to swap out my tires. Was quoted by them $10/tire IF it was my own tire and was in good condition, and somehow ½ an hour later, I get here, and it's $28/tire. Bruh, THIS IS WHY I CALLED AHEAD AND CHECKED WITH TWO PEOPLE.

Juan Munguia

★☆☆☆☆

9 years ago

I will never buy tires here again I'd rather pay more. It snowed and my tires were really bad, it took 2 days just to get my car in there, and they couldn't do the job because a lug nut was missing and they broke one of my lug stems didn't admit to it and couldn't fix it didn't even want to touch my car. I asked them to at least do the back 2 tires just so I could drive it somewhere else my car has been there for over 2 and a half hours and they're still not done doing just 2 tires. It's not their fault my car had a couple issues but they don't even sell lug nuts and can't fix a problem they could've charged me 50 more bucks to fix that I would've gladly paid. Just an overall bad experience best price on the tires in town. Won't be back not even to fix a flat. Will still shop in the store for all my needs but never again.

Jorge “We are the tribe” Vasquez

★☆☆☆☆

a year ago

The worst customer service I have ever experienced literally no cars in the lot! they still told me I had to have an appointment.

Melissa Esquivel

★☆☆☆☆

9 years ago

A bunch of people just sittin around. Takes forever to get your car back. We have taken our car there for oil changes for the past couple years. (For the sake of already being at Walmart, not because the service is good) The last time, after changing our oil, they said that our oil tank was over filled with the previous oil change. And that it's really bad for your car. Uh.... you did the last oil change you idiot! Haven't went there since.

CELIE M

★☆☆☆☆

a year ago

I GIVE 5 STARS TO CEASAR , WHO APPEARANTLY CAME TO WORK AT 11, AND PUT THIS BATTERY IN AS SOON AS HE GOT HERE. CAN I GIVE "ZERO STARS FOR WALMART THE AUTO CARE HAD 3 PEOPLE WORKING AND ONE COULD HAVE PUT THE BATTERY IN THE HALF HOUR BEFORE THAT 6TH CAR DROVE UP AFTER I WAS ALREADY THERE WAITING. IT IS SUNDAY MORNING. I WAS GIVEN AN APPOINTMENT FOR 9 THIS MORNING "OVER THE PHONE YESTERDAY EVENING." TO GET A NEW BATTERY PUT IN! I ARRIVED AT 9:07 THERE WERE 4 CARS 2 IN THE BAYS AND TWO PARKED IN FRONT. THEY WERE AHEAD OF ME. I WAS TOLD I WAS AFTER THE CAR NEXT TO ME I WAS AT THE END OF THE LINE. HMMM, THEY GOT DONE WITH THE ONE I WAS BEHIND AND ANOTHER CAR DROVE UP. GUESS WHAT, THEY TOOK THAT CAR AND PUT IT AHEAD OF ME!! NEXT TIME I WILL BUY MY BATTERY AT O'REILLY AUTO PARTS FOR 50 DOLLRS MORE AND GO TO A REAL AUTO SHOP AND PAY $95 TO GET IT PUT IN! THATS $145 MORE THAN WALMART!! WORST SERVICE DISRESPECTFUL TO CUSTOMERS!! I WON'T BUY A STICK OF GUM FROM WALMART AGAIN!! I DON'T SHOP AT WALMART AND HAVE ONLY BEEN THERE IN A PINCH, BUT NOW THEY WON'T GET ANOTHER DIME OF MY MONEY!!

Ricky hayes

★☆☆☆☆

6 years ago

After visiting the Walmart on Chestnut, they informed me that they were not able to do the oil change in my wife’s car due to tire appointments, immediately I called the Walmart at Nob Hill. They instructed me that they could get me in because they weren’t that busy. I drove 15 minutes out to Nob Hill where they tell me as I pull up, “We’re not taking anymore oil changes today due to tire appointments.” What kind of business are they running?! Worse part is the automotive center doesn’t close till 7 and it is 4. Don’t tell the customer that you can get to their car when you have no idea what your talking about. Won’t be coming back to either Walmart.

Cindy QT

★★★★☆

3 years ago

Bought new tires. We were desperate. Just realized thread's were showing in our front tires. It was a holiday weekend and a Sunday. They were the only place open. Decent price.

Catalina Villa

★☆☆☆☆

4 years ago

I like all but accept tires. My tires that I buy from Wal-Mart they where low of air they send told to go to Sunnyside and they did not want to see what was wrong with it I told them that I live in 50 minutes from I live Sunnyside was more far so I when to other Wal-Mart and they did see what was wrong

matdakskylog

★☆☆☆☆

9 years ago

Worst experience we have ever had. We are on a budget and asked if they could put some used tires that were given to us on our rims. After looking at the used tires they said they would, then after waiting over an hour we asked how it was going and they said they aren't going to do it now and we had to wait again while they put our original tires back on our rims so we could leave.