About Business
Walmart Auto Care Centers is a highly-reputable Car Repair service provider based in Des Moines, IA. Walmart Auto Care Centers covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto care products store, Auto parts store. With over 153 reviews and an average rating of 3.4/5, Walmart Auto Care Centers is a trusted name in the industry. Their presence in Des Moines, IA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Centure Hamilton

★
☆☆☆☆
2 years ago
I bought a BRAND NEW tire from here less then a month ago, that has a slow leak..(and no there’s nails or anything in the tire) very disappointing
Christine White

★★★★
☆
7 years ago
Holy cow was this place chaotic, employees bumping into each other, nobody really knew what the hell was going on. This was the only place on a Sunday morning that could get me new tires (the other place ordered wrong tires so at the last minute I'm trying to get them before Monday) they got them on in 2.5 hours as promised and called me to let me know my car was ready as promised. Honestly, I did not have much faith that they would deliver. I would have given 5 stars but the chaos took it down a star.
Stephanie Wood

★
☆☆☆☆
6 years ago
I've gone to this Walmart for years for my oil changes, after today I will never return. They were a LITTLE busy, however I have been there when it is much worse and still didnt get treated like they did today. First, they had 1 car waiting for an oil change. Rather than pulling the car up so other cars could pull in they left it in the middle of the road. I parked and went inside only to stand there for 15 minutes. Everyone looked at me but never once said a thing to me! Not "how can we help you" or "we will be right with you" or "The worker to do write ups will be right out" NOTHING! I then went inside and told the man that I needed an oil change only for him to say "oh they do write up's outside." So pretty much if it's not their job dont expect them to even get the person who's job it is. Again we will never be back, I'd rather spend more money on an oil change than to literally be ignored because no one wants to do their job. I could have understood 5 maybe 10 minutes with AT LEAST an acknowledgement from the employees!
Carlos Mendoza

★
☆☆☆☆
5 years ago
Workers look like they're giving less than the bare minimum effort. The lady who attends inside Wal-Mart and seems to be the one in charge is awful to deal with. She acts like shes doing you a favor and you're wasting her time. There was one worker, a young African American lady who is probably the only one who treats people decently. Also what they tell you over the phone and what they tell you in person are two different things. Would not recommend this place for tires.
Bryan Wohlrabe

★
☆☆☆☆
6 years ago
Took my car here to get two new tires. After leaving I noticed my car said they were low on air, but they insisted the warning would go away as I left. The warning never went away so the next day I went to fill them up. The valve on one of the tires was defective and blowing out air at full force. They knew it was defective when I left, but they would rather of had me come back then resolving it that day. Only Walmart would let that customer service negligence take place. Pay the extra money and get it done at Tires Plus, Midas, dealership, etc.
Samantha Resendiz

★
☆☆☆☆
6 years ago
So came to walmart tire and lube for a simple tire change (which i had the tire) so me thinking it wouldn't take long. Maybe half hour or so. Not many people before me so didn't think the wait would be long. WELL i sat for a good 2 hrs before it got done. I honestly think this is ridiculous amount of time to wait just to change the tire. WILL NEVER COME BACK HERE AGAIN to change my tire! Horrible experience....
Brian Beveridge

★★★★★
7 years ago
After going to a different Walmart and having problems I called them up checked stock of the tire wanted to purchase. They pulled the tires and I showed up 10 minutes later and got right in . DOUG was very knowledgeable and started on installing my tires. They were done in about an hour and got a great deal .
Tamarra Watts

★★
☆☆☆
7 years ago
Called ahead of time and they said to come on in.. 20 min wait. It took me 50 mins to just get checked in!! I was the 3rd person in line, they made us wait in the garage to check in. 3 people came up and asked if someone was helping us, I told them no not yet. They stated that someone would be over to help and walked away. All we needed done was tire changes. The girl that checked us in was very slow and did not seem to know what she was doing. The tire change only took about 30 min..... I don’t recommend coming here unless you have a few hours of time to waist!
sean

★
☆☆☆☆
2 years ago
The Manager is a joke. I had road hazard on the tires i purchased from him and he refused to help me. He started off very aggressive and refused to calm down. I asked him to quit speaking to me and he just kept being rude. He put my tire with a puncture back on my car.
Sound Mxr

★★
☆☆☆
6 years ago
Was fine. I think the employee was kind of overwhelmed. Easy enough for me to go and look up the battery I needed. But still had confirm that I had the right one.went in the parking lot and changed it myself. I think they need more than just one person at that time of day very busy. Not very Friendly but it is understandable........
Demius Moore

★★★★★
8 years ago
Great service by the current crew. When I took my car in for an oil change I knew there were some problems underneath the car. The Tech working below took pictures for me and explained to me what kind of leaks I was having and the possible areas they were coming from. When I brought in another car for tires they were very informative about exactly what kind of tires I would want to have for the type of driving I do. Overall I feel that every time I come here I'm well respected as a person and my car is in safe hands. It's nice to see the managers getting hands on in the shop as well. Recommend going here over the other Walmarts to all my friends and family. Excellent customer service.
Tiffany Woods

★
☆☆☆☆
2 years ago
Came to get an oil change, sat in the line outside for 30 minutes before even being acknowledged that I was there. once finally being acknowledged, all I was told was to “back up and return tomorrow”. never received an apology for the inconvenience as my time was wasted and the customer service is very poor. Please do better.
Pamela Johnson

★
☆☆☆☆
4 years ago
Went in to the service dept for a battery asked one of the techs to look real quick and let me.know if they could install it for me or not was told just a few seconds. Sat in my truck waiting while it was running 25 min didn't want to turn it off battery needed jumped 4 days in a row the negative temps killed it. Not one person came out to check it but another vehicle pulls up and they come right out and help them and goes back in without taking a quick look I already had my hood up for them. I went inside after that and bought my battery went back.out to my truck shut my hood and left. 45 min still no one stepped out.
Edward Denner

★★★★★
2 years ago
Young man running the auto care Saturday morning was phenomenal. He was able to squeeze me in to get a tire changed as it had blown on the interstate driving through town. He definitely deserves some recognition for her service!
Kyle Wahlert

★
☆☆☆☆
5 months ago
4 hours and counting for flat repair, employees just standing around talking most of the time and not doing anything
Jesse Lowe

★★★★★
3 weeks ago
Jason and Tiffany in auto are great, professional and efficient.
Larynn Mick

★
☆☆☆☆
2 years ago
We made an appointment for 10 am and got in right away. We were stuck waiting for an hour because they parked our car in a garage behind a truck that was getting a battery replaced etc. why are we stuck waiting behind someone that is going to take longer then an oil change? I asked the manager and he blew me off saying nothing and walking away.
Erika Allaico

★
☆☆☆☆
3 months ago
Terrible service! I bought four tires for my car, and they refused to install them or even balance and align them. How is it possible that they have such terrible customer service? They should do something about it, because we, as customers, deserve respect, especially since we're paying for the service; nothing is free. I will never buy anything for my car there again! 😡🤬🤬
Adam Smith

★
☆☆☆☆
3 weeks ago
Please don’t bring your car here. Got stiffed tire repair took no time at all… for a reason. I think they just drove it through the bay and charged me… refused refund
Tammy

★★★★★
3 weeks ago
Fantastic crew! I don't know why I ever go anywhere else. Including other Walmart locations. They are fast, very skilled and professional and work as a team and with a smile. I needed an oil change and new wipers for awhile, and the cold this winter took a toll on my battery which finally died yesterday. I called after 4p to ask them if they would install a new battery and they got me right in, not just that but they also gave me an oil change and installed new wipers for me. I'm very grateful to them, highly recommend them! Thank you!