We-Fix-It Auto Repair

Laryssa Wilson

★★★★★

2 months ago

I live nearby and received a pamphlet on Synthetic Oil Changes for cheaper than where I normally go. I thought I would give them a try and made appointment with Cole who was very nice. I called the next day and spoke with Thomas who was also very nice and asked how long an oil change would take, and he told me about an hour. I dropped off the car and was told I'd get a text when it was ready. My appointment was for 1pm and by 2:50pm I hadn't heard anything, so I thought I'd head over and maybe they just forgot. When I pulled up, I could still see my car on the lift, so I asked how much longer and was told it wasn't going to be too much longer as they were waiting on a plug. 3:10pm comes along and so I asked again and was told "they didn't pull your car down yet?" The gentleman went to go look, I could only assume it was Thomas and within 5 mins I was getting my car driven up front. Gentleman apologized to me and told me it should not have taken that long and apologized again. I appreciated the apology and the service. I understand that not everyone has great experiences with places, but an acknowledgement and apology go a long way in my book. Thank you for the great customer service We-Fix-It Auto Repair, I will definitely be back.

Jena Watson

★★★★★

2 months ago

I cannot say enough good things about We Fix It Auto. Every single visit has been an exceptional experience, and they have delivered impeccable service every time without fail. What really sets them apart is their communication. I love the text updates throughout the process so I’m never left sitting around wondering what’s going on with my vehicle. It’s efficient, respectful of my time, and honestly just thoughtful customer service. As a woman, walking into an auto shop can sometimes feel intimidating or like you might be taken advantage of, but I have never felt that way here. They are honest, transparent, and genuinely focused on helping rather than upselling or cutting corners. That kind of trust is rare and incredibly appreciated. Their customer service is some of the best I’ve ever experienced in the automotive world, and it’s the reason I keep coming back. If you’re looking for a place that is professional, communicative, and truly has your best interest in mind, this is it. I couldn’t be happier with their service.

Sylwia Wieczorek

★★★★★

a month ago

I am extremely satisfied with the service I received at Fix Auto Tempe. They expertly repaired the hail damage on my vehicle, also exchanged my windshield. I'm very grateful for the outstanding results; my car looks incredible. The process was efficient, and the communication was excellent throughout. A big shout-out to Jessica and Tyler! I would highly recommend them to anyone seeking professional and friendly automotive care.

Jeremy Garcia

★★★★★

a month ago

I’d like to give my most honest review. I give credit where credit is due. I’m very big on customer service and I have to say, We Fix it Auto was at least to me because I can only speak for myself the most professional mechanic shop I have ever dealt with. They treated me with so much respect. I had to bring my truck back 3 times “ not their fault” and they were patient with me and my vehicle and they figured it out. Even sent their tow truck to come get it a couple times. For how busy they are they have pretty good communication as well. Thank you Matthew and Thomas especially because of our communication. You both are very professional and very kind. Excellent work. You both should be extremely proud of yourselves, I’m not joking. This is the service I want everywhere from everyone for ever. Until I need you again. - Jeremy

Ben Dori

★★★★★

a month ago

Kept seeing this AD on FB, so I scheduled an Oil change.. I waited at the Shop.. Very Good Experience, waiting Area is Clean & have Snacks / water & Hot Coffee.. Very Professional & Transparent with your Vehicle Inspection, you Won't FEEL Forced or Guilty Not Being able to Fix the Issues Found in their Inspection.. Just a Courtesy and Heads up.. soo, if you're Almost Due for an Oil change or Pass DUE, stop on By.. Ben- Crosstour

Lisa Parsons

★★★★★

2 weeks ago

Our son’s car broke down and he was stranded on the side of road… being 5:00 pm on Thur it was hard to find someone open to schedule the car being towed somewhere close. They were open 7 am until 6 pm and more than helpful to get this done. They had the car up and running the next day with a new alternator/belt & addl service that we needed. They were fast, thorough and very professional!

Ky Luong

★★★★★

2 months ago

I had a great experience here thanks to the outstanding customer service, integrity, and honesty of the staff. In particular, the manager Matthew went above and beyond to help me out and make sure everything was handled the right way. He was professional, transparent, and genuinely cared about doing what was fair. It’s rare these days to find a business that takes responsibility, communicates clearly, and treats customers with respect. Matthew’s honesty and willingness to help really stood out and made the whole experience stress-free. I truly appreciate the way this was handled and would definitely recommend this place to anyone looking for a shop that values its customers and operates with integrity.

Ana R

★★★★★

Edited 2 months ago

Great people. Can't praise them enough. They're not just about the money. They take pride in their work and I'm very grateful I found them. Couldn't recommend them more highly. Thank you very much 🙏🚘❤️ Update: I had a used vehicle that I had purchased inspected by We-Fix-It right before a major cross country trip and the inspection showed the vehicle had problems with the transmission, power steering, brakes and all of the fluids were old and/or low. The vehicle was in bad shape unlike the "great condition" a local dealership I'd bought it from had said it was in. I returned the vehicle based on that inspection and was saved from buying a lemon van and going on a trip in a vehicle in such a condition. Next time I'll do the inspection before purchasing. These guys saved me twice. I'm very happy and appreciative and I hope they are discovered by more people who need good service done by ethical mechanics.

Susan Holmes

★★★★★

2 months ago

I won’t take my car anywhere else but We Fix It. This place was recommended to me and I can’t say enough good about them. The staff is friendly, helpful and professional. They look for ways to save you money. What I love is that they give you a loaner car!!! I need a car to get to work so this is such a big plus! When you pick up your car they have it all cleaned, vacuumed and shiny.

sophie thomas

★★★★★

a month ago

Cole and Trevor were the absolute best!!!! I came in with multiple things going on with my Jeep, and they fixed everything quickly and for a very reasonable price. My Jeep also has a supercharger, and I’ve struggled to find shops willing to work on it, usually the only options are places that are far away and very expensive. They had no problem taking it on which was so amazing. I also called quite a few times to add more problems to the list that I forgot about, and they were always friendly, and happy to help! I’ll for sure be back for maintenance or the next time something decides to break again…. Highly recommend! -Sophie T :)

Hailey Devine

★★★★★

2 months ago

Did a full diagnosis on my car. They were able to figure out exactly what was wrong with it. They were very nice and professional. The pricing was good as well. But the overall customer service was amazing. Will definitely be going back for any future car issues. Good trustworthy mechanics are hard to find!

Taylor Nelson

★★★★★

a month ago

I love We Fix It Auto! They got me in for a last minute oil change the day before I was driving to California. They found an unexpected issue and were able to expedite the entire service so that I didn’t have to change my travel plans. Matthew and the rest of the staff were incredibly thoughtful, thorough, and kind. I will never take my car anywhere else in Arizona! Thank you!

Jessica Farnsworth

★★★★★

3 weeks ago

Very helpful and friendly staff. I called from Utah to get my niece help for an issue she was having and Cole was very welcoming and eased my concerns that he would get her all taken care of.. she went in same day and he quickly figured out was wrong and got her on her way.

Annette Beadle

★★★★★

2 months ago

What a great place to take your car to. The We Fix It Auto Repair are very good, they gave my vehicle a full inspection and photos too showed me they work needed and quote for repairs I love this company. Matthew and Thomas are the best. And I was very comfortable in waiting for my vehicle back this is an amazing place to take care of my vehicle. Thank you We Fix It Auto, you all make driving safer for my family ❤️ :)

Christina Marika

★★★★★

4 months ago

Outstanding Service & Truly Great People I recently moved to the area and needed a reliable place to take my car, and I’m so glad I found this shop. The team was incredibly friendly, professional, flexible with scheduling, and genuinely helpful from start to finish. They were honest, affordable, and went above and beyond to make sure everything was done right. My car is running better than ever (and believe me, it was a mess before) and the whole experience was smooth and stress-free. It’s rare to find a place that combines great service, fair pricing, and such a trustworthy team. Highly recommend to anyone looking for a dependable auto repair shop. I can’t recommend them enough!! They’ve definitely earned a loyal customer!

Suzie Brush

★★★★★

4 months ago

ABSOLUTELY THE BEST AUTO SHOP I’VE EVER BEEN TO! We Fix It Auto saved my day! They got me in spur of the moment for an alternator replacement when everywhere else was booked out. The entire team was incredibly friendly, honest, and genuinely caring. They treated me like a priority from the moment I walked in. The service was fast, the price was fair, and the atmosphere was so welcoming—it honestly felt like I’d known them forever. It’s rare to find a shop that is this professional and this kind. I won’t take my car anywhere else. Highly recommend We Fix It Auto to anyone who wants amazing service and people who truly go above and beyond!

Gregg Lawrence

★★★★★

2 months ago

Having spent almost 40 years in the car business as a GM for most of it. I know a little something about sales and fixed ops. I am thrilled to have found WFI. The service writers were exceptional. The communication, by email, text and in person, top notch. A quick peek at the well maintained shop, very important to me, as well as a tidy waiting area. I will continue to use WFI, for my vehicle maintenance needs.