About Business
For professional Car Repair care in Tempe, AZ, Tempe, look no further than Big O Tires. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto electrical service and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 823 pieces of feedback. They have become an integral part of the Tempe, AZ community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Tempe, Big O Tires is ready to assist with your next project or repair.
Google Reviews
Jacob M
★★★★★
Edited 5 months ago
Great service from beginning to end. Friendly and professional staff, clean shop, great experience. Inspected my car, found the situation with by breaks, found that I had a bald tire, got my car fixed up and safely back on the road. Car is running better and I appreciate the care they took! Thanks guys!!! Returned to have my rims replaced with new ones I just bought, they swapped them out and found an issue with my calipers, which they resolved during the swap. Much appreciated! This location will be my go-to for help!
Liliana Diaz
★★★★★
3 months ago
Great service!! I was recommended to come here for a flat tire. Front seat was very friendly. He had the tire specialist look at my tire before continuing with services to assure my tire can be patched. He was also very knowledgeable. I then decided to add an oil change as the prices were very fair. They said it would take about 2-3 hours, and they were done within that time. The waiting area was very open and clean. They also had the front door open with seating outside… it was a beautiful day & glad they offered that too! When I came back once my car was ready , I asked if I could use a coupon for my oil change, which they happily accepted. Overall, very satisfied!
Evan Indahl
★★★★★
a month ago
Tires are always expensive in my opinion, so obviously I would’ve liked to spend less. BUT, I got a full set of nice new tires + oil change on my suv for less than 800 after taxes and fees. They had financing options I could’ve used also, which is an added relief to transactions like these. It’s hard to compete with discounts service but Krystal at Big O on Elliot (and the young person working with her at the time) are the reason I’ll come back again. The front desk ladies were so so so nice and considerate! And when I declined their brake pad offer they weren’t weird about it, which I appreciate.
Feather Way
★★★★★
a month ago
Very happy with Krystal and Sariah taking care of me and my baby- all new tires and an oil change has my car feeling so good to drive, the peace of mind is priceless. Great communication and really kind folks working here.
Cristina Larose
★★★★★
a month ago
I’m always so happy with my services. Well priced and the staff is amazing! Especially my girl Krystal. To be honest, she’s the main reason for our repeated business with Big O.
Sil 33
★★★★★
a month ago
Thanks to Krystal and the team at Big O tires for taking my car in with a flat tire late in the day nd getting it repaired and ready same day. Great service. Much appreciated.
Dave Heinen
★★★★★
a month ago
The team provided excellent service after encountering an unrepairable flat while traveling through on vacation. They were able to quickly get us hard to find size new tires for our vehicle and had us back on the road quickly.
Jeremy Dean
★
☆☆☆☆
a month ago
Purchase 4 tires,with warranty and hazard. In a year needed 2 new tires no longer available to match. Rude customer service with no help from hazard warranty. Purchased 2 from another tire shop. Have a hole in 1 of big o tires, went for a patch to find out its not possible? But could purchase another tire so I would have 3 different tires on truck?. Waste of time,money for warranty that is useless. And customer service is so nonchalant about all of it. I will never go to or allow anyone i know to use big o tire. I will pay extra knowing that I will be treated better. If tires are sold that are no longer available for warranty, that shouldn't be customer to lose money over.
Taejoon T
★★★★★
5 months ago
Sariah, Lenny, and Kevin were super helpful and kind. All three had great customer service and worked quickly to get everything done. They even helped me get a ride back home and offered me a phone charger when I needed one. They did an awesome job with my tires, and their kindness really stood out. I definitely plan on coming back to this location because of them!
Lauren Rome
★★★★★
4 months ago
Sariah was an amazing help! Found myself with a flat tire before leaving the state and needed a replacement as soon as possible. Sariah got me in quick and had me out of there no more than an hour later. I was happy with the install, the availability of the products, and customer service overall!
Jimmy Lara
★★★★★
2 weeks ago
Krystal / Jeremy, and team at Big O on Elliot, this team is very professional and up front honest, nothing hidden, about services and cost. They don’t pressure you and up sale you what you don’t need , true to there word, you don’t find that (or at least I haven’t found a car shop like this) and I have tried, this is our go to shop
Rebecca Page
★★★★★
3 months ago
Friendly and efficient service! We were greeted with smiles and courtesy. We booked an appt, missed the time but was able to bring into the shop still, just as long before they closed for the day, they got us right in, finished up quickly and we were our way again. Will come back again when needed.
Jun Alfante
★★★★★
2 months ago
I brought my truck for DOT Annual inspection . The customer service was great and the technician did a great job of servicing my truck and also did a thorough vehicle inspection and including the oil change . Big O Tires is a well respected and trusted auto service company and I am a very satisfied customer, as always.
Arden Kincade
★★★★★
5 months ago
Was having an absolutely awful day. Spent less than two hours waiting for a walk in service- they were open an honest from the jump and let me know my tire may not be patchable. Notified me promptly when they found it wasn’t, provided an estimate for all new tires and still came out at a completely reasonable price including the warranty w/o adding much time to my wait. Will be returning for any further tire related issues.
Hellcat Customs
★★★★★
2 months ago
I called Krystal late in the day and needed 4 tires to make it to the new job when my other car had transmission problems on the first day of work. She pulled 4 tires from another store and got my other car on the road with an incredible economical price on the tires I needed. I’ll be calling her again soon bit more tires for my other cars shortly. She hit a home run every step of the way. Pepboys wanted double the cost and couldn’t even get the tires for two days. So Krystal really saved my week.
Jodi Stephens
★★★★★
4 months ago
Came in with a flat tire. Lenny and Crystal were professional and communicated well .The store was clean. Had a great waiting area. They fixed my flat tire, did not try to sell me any new tires. They cleaned the tires and wheels added wiper fluid, reset the error code on the low tire and sent me on my way with a high satisfaction, great experience being female, and sometimes you never know what you’re gonna get at tire shops highly recommend.
Grant Vance
★★★★★
9 months ago
Lenny and his team are great, I went to discount tire to have my bobcat S 70 tires replaced. With two phone calls, they assured me that they could do it. Then when I got there they couldn’t. Lenny was able to fit me into his tight schedule And get in and out within two hours. I will be going there from now on.
Dave Krueger
★★★★★
4 months ago
Great job with full inspection. Have used these guys for years, they are always friendly and professional. I’ve never had an issue. Their expertise spans across all models and they are affordable. More than just tires!!
FlatEarthAstronaut
★★★★★
11 months ago
Everything about this store was 5 star. From the phone call, to scheduling, and the personal service. We were so pleased with it all. Also, the tires look and handle great! I would, and will, recommend this Big-O store to anyone. I have shopped with quite a few tire companies around the country, but always feel that Big-O offers the best service.
Sean Thomason
★★★★★
5 months ago
Been coming here consistently for years. Krystal, Kevin, and the rest of the team always do their best to make me feel heard and explore my concerns (no matter how tedious they may be). They stand by their work and are willing to put in the extra effort to make sure that everything works to the best of their ability. Happy to have them in the neighborhood as I'll likely be coming here for the foreseeable future
